I got in touch with Warrantywise when my new car warranty on my Range Rover ran out. I was unsure of what to do at 1st but Wendy Harwood was excellent at talking me through the various options. Great... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend this company highly enough. From tailored plans, easy claims process and best in class mechanical cover. After a change in circumstance, I can now also testify to the exc... See more
Company replied
Katie-Leigh was able to provide me with excellent service, she really made it nice and simple to understand the process of how things work and what to expect. Thank you for helping me out with my e... See more
Company replied
I rang Warrenty Wise to report a problem with my van and obtain an assessment form. The waiting time to speak to someone was about 8 minutes but it can be considerably longer (this wasn't my first att... See more
Company replied
Company details
Written by the company
We understand your car plays a big role in day-to-day life, so when something goes wrong, it can be stressful. That’s where we come in. With over 25 experience, we design clear and straightforward extended warranty plans to help with certain mechanical and electrical repair costs. We’ve supported millions of UK drivers, whether you own a car, EV, hybrid or van. If you need to request a repair, our friendly warranty experts will guide you through the process, with access to a UK-wide network of approved repairers, optional roadside assistance, and clear updates every step of the way.
Contact info
The Rocket Centre, 3 Trident Way, BB1 3NU, Blackburn, United Kingdom
- 01254 648 209
- sales@warrantywise.co.uk
- www.warrantywise.co.uk
4.6
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good, would recommend
Process made very easy by Rebecca, swift resolution to the issue
13 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Rebecca made the process easy and helped provide such a swift resolution to your issue.
We’ll be sure to pass your kind comments on to Rebecca.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Very happy with Rebecca's help and…
Very happy with Rebecca's help and funding the work on my car. Thank you so much.
10 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Rebecca was able to assist you and help arrange funding towards the work on your car.
We’ll be sure to pass your kind thanks on to Rebecca.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
My experience working with Kyle was…
My experience working with Kyle was nothing short of excellent and professional. He went above and beyond to sort out my problem and gave clear, precise advice and reassurance throughout our phone conversation.
26 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Kyle provided such an excellent and professional service, going above and beyond to resolve your issue.
It’s great to know that his clear advice and reassurance gave you confidence throughout the conversation. We’ll be sure to pass your kind comments on to Kyle.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Absolutely shocking customer service…
Absolutely shocking customer service experience this evening.
You beg us to review your staff and company when you think you've done a good job, but funny how I wasn't asked this time...
Customer Service web chat cut me off, so I had to start over again.
Then they couldn't answer my questions, clearly wasn't looking at my file or case, and wasn't helpful, and signed off the chat with what felt like sarcasm.
Then when I emailed, to receive an automated response stating that if you felt like the question could be found in the FAQ you weren't going to reply, also not helpful.
You're very happy to take hundreds of pounds from customers every month, but when we need help or to speak to a human, it's nearly impossible.
Poor show.
26 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for taking the time to leave us a review.
We’re very sorry to hear how disappointing this experience has been and appreciate you raising your concerns with us.
This isn’t the level of service we aim to provide. We’d like the opportunity to look into this fully and help resolve the matter.
Please contact us at reviews@warrantywise.co.uk with a few details, and we’ll take this forward as a priority.
Kind regards,
Warrantywise
I have had my warranty now for…
I have had my warranty now for approximately 10 months, within the first month I had a £2000 warranty repair covered,8 months later I have submitted a further 2 claims of approximately £1700 covered,fairly straightforward claims process and very helpful staff on the phones, the only complaint I have is the depressing music when your on hold, please change this, this apart well done warranty wise , keep your vehicle well maintained and a genuine claim is straight forward
26 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that your repairs were handled smoothly and that our team provided helpful support throughout. It’s great to know that you’ve had such a positive experience with your WarrantyWise plan.
We also appreciate your feedback regarding the hold music — we’ll certainly share this with the relevant team!
Thank you for choosing WarrantyWise and for taking the time to share your experience with us.
Kind regards,
WarrantyWise
I’ve recently had some repairs done and…
I’ve recently had some repairs done and I’ve gone through my Warranty and the company in question is Warranty Wise from start until finish. I’ve had an excellent service and I was expecting to have a long drawn out process but to my surprise it has been done within two weeks, I would also like to recommend the Mechanic who completed My repairs on the vehicle. The Mechanic in question is JMD Auto Repairs fantastic service very reliable and very reasonable pricing also.
26 August 2026
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that your repair was completed smoothly and within just two weeks. It’s great to know that the process was quicker and easier than you expected.
We’re also pleased to hear that you had such a positive experience with JMD Auto Repairs and found their service reliable and reasonably priced.
Thank you for choosing WarrantyWise and for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Excellent cover!
I have found Warrantywise to provide superb service. I dealt with Amy regarding my claim and Amy was professional, knowledgeable, helpful and supportive. Absolutely excellent service. Based on my experience, Platinum Warrantywise offers superior protection to many of the manufacturers warranties. Thank you Amy and Warrantywise.
26 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Amy provided such a professional, knowledgeable and supportive service throughout your repairs.
It’s wonderful to know that you’re so impressed with your Platinum WarrantyWise plan and feel it offers excellent protection.
We’ll be sure to pass your kind comments on to Amy.
Thank you for choosing WarrantyWise and for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Dealt with everything very quickly
Dealt with everything very quickly, was back and forth a few times trying to get one part of the repair request authorised and Adnan Nasir was an absolute godsend and got it all sorted 😊
26 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Adnan Nasir was able to step in and get everything sorted for you, especially after going back and forth to get the final part of your repair authorised.
It’s great to know his support made the process much easier. We’ll be sure to pass your kind comments on to Adnan.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Ashleigh 5 stars
I would like to say how pleasant /polite and understanding Ashleigh in repairs admin was today what an absolute delight to speak to someone so helpful and polite such a lovely manner when discussing my car issues over the phone , these days most people tend to be so rude she’s definitely a change from the norm these days
26 August 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that Ashleigh from our Repairs Admin team was so pleasant, polite and understanding. It’s fantastic to know that her helpful and caring approach made such a positive difference when discussing your vehicle.
We’ll be sure to pass your kind comments on to Ashleigh — we’re sure she’ll be delighted to hear them!
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Lisa was absolutely fantastic
Lisa was absolutely fantastic and helped me no end today! 5*
26 August 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that Lisa was so helpful and made such a positive difference to your experience.
We’ll be sure to pass your 5-star feedback on to Lisa.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Hamza took the time to talk me through…
Hamza took the time to talk me through all my worries I was having as I didn’t understand the process on what I needed to do as my vehicle is going in to be repaired. I thank him for his time
26 August 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that Hamza took the time to talk you through the repair process and address your concerns, making everything easier to understand.
We’ll be sure to pass your kind thanks on to Hamza.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
This company are quite happy to take…
This company are quite happy to take your premiums, however, try contacting them after a breakdown, less than helpful. Most garages refuse to deal with this company as they have a reputation for not honouring their warranties, avoid using this company at all costs. There are far better Warranty companies out there.
26 August 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re sorry to hear that you were disappointed with the outcome of your repair request.
For clarity, the request for timing chain replacement and cam follower was declined due to the vehicle’s servicing not meeting the manufacturer’s specified requirements.
The manufacturer recommends servicing every 12 months or 20,000 miles. Our records show the last service was completed on 10 April 2025 at 80,652 miles, and the required servicing schedule had not been maintained. As servicing requirements form part of the terms of the plan, we were therefore unable to progress the repair request.
We appreciate that this may not have been the outcome you were expecting, but the decision was made in accordance with the servicing requirements set out in your plan booklet.
If you have further evidence that can be provided, please email it to reviews@warrantywise.co.uk
Kind regards,
WarrantyWise
Really good and helpful staff and easy…
Really good and helpful staff and easy to navigate and use.
21 August 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that you found our team helpful and our services easy to navigate and use.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Katie-Leigh was very helpful
Katie-Leigh was very helpful with my enquiry on my vehicle H1RKL. My questions were answered quickly and in full
26 August 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that Katie-Leigh was able to answer your questions quickly and thoroughly regarding your vehicle.
We’ll be sure to pass your kind comments on to Katie-Leigh.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Olivia Cross from the admin team was…
Olivia Cross from the admin team was great, she resolved the matter promptly for me and took the stress out of the situation so was very happy
26 August 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that Olivia Cross was able to resolve your matter promptly and take the stress out of the situation.
We’ll be sure to pass your kind comments on to Olivia.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Fast and very quick thanks Olivia C
Fast and very quick thanks Olivia C. Great customer service
26 August 2026
Unprompted review
Reply from Warrantywise
Good Afternoon,
Thank you for your feedback.
We’re delighted to hear that Olivia C provided such fast and efficient service and great customer support.
We’ll be sure to pass your kind comments on to Olivia.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Customer service appears great
Customer service appears great! Easy to get hold of & helpful,
26 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re delighted to hear that you found our customer service easy to access and helpful.
It’s great to know you’ve had a positive experience with our team. Thank you for taking the time to share your feedback with us.
Kind regards,
WarrantyWise
Fourth time of writing.
Fourth time of writing.
As Warrantywise keep disputing reviews.
They don’t like fact they are overpriced for what they offer.
And are certainly not the best in the country.
Even though their phone staff purport to be.
Be very careful!
26 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback.
We’re sorry to hear that you feel this way about our pricing and the level of warranty provided. We appreciate that warranty decisions and pricing can differ between providers, and we always encourage customers to compare plans carefully to ensure they choose the warranty that best suits their needs.
Regarding your previous reviews, reviews are subject to Trustpilot’s guidelines and moderation process. Where a review does not meet those guidelines, Trustpilot may remove or dispute it. This is not a decision we make simply because the feedback is negative.
We’re sorry that your experience has left you disappointed and appreciate you taking the time to share your concerns.
Kind regards,
WarrantyWise
Extended warranty
Great service from Callum at warrantywise,
From the initial quote to making sure I understood what was covered and what best cover suited my needs.
Every question I asked was answered and made me feel at ease.
Great service.
25 August 2026
Unprompted review
Reply from Warrantywise
Good Morning,
Thank you for your feedback,
We’re delighted to hear that Callum provided such great service from your initial quote through to helping you understand your warranty and choose the option best suited to your needs.
It’s fantastic to know that he answered all your questions and gave you confidence in your decision. We’ll be sure to pass your kind comments on to Callum.
Thank you for choosing WarrantyWise and for taking the time to share your experience with us.
Kind regards,
WarrantyWise
Ryan was very knowledgeable and helpful…
Ryan was very knowledgeable and helpful
Get service from start to finish
25 August 2026
Reply from Warrantywise
Good Morning,
Thank you for your feedback,
We’re delighted to hear that Ryan was so knowledgeable and helpful and provided great service from start to finish.
We’ll be sure to pass your kind comments on to Ryan.
Thank you for taking the time to share your experience with us.
Kind regards,
WarrantyWise
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.