Warranty Assist should provide documentation to its end customers, beyond the car dealerships. I found myself having to pay 50% of a bill that really should have been fully covered. I was fortunate... See more
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With more than a decade's experience selling cars in the motor trade, we understand your position as a used car dealership and the value that extended warranties can bring to your business - and your customers. With the UK's highest level of dealer support, we aim to build strong, long lasting relationships that help your company flourish. Warranty protection can be setup instant in minutes from your own personalised warranty portal. With a wide range of options you can tailor each warranty to suit your stock, providing your customers with the protection they need. For motorists, our aim is to keep you on the road, providing peace of mind so that you can fully enjoy that used car purchase. Login to your own customer portal to find information and your documents, or to get a repair started.
Contact info
Warranty Assist, PO Box 8180, RG30 9JU, Reading
- 0808 208 2390
- info@warrantyassist.co.uk
- www.warrantyassist.co.uk
No recent history of asking for reviews
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Replied to 90% of negative reviews
Typically replies within 2 weeks
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My experience with warranty Assist was…
My experience with warranty Assist was OK, but would say Dan is an asset to the company he dealt with my repairs and nothing was too much for him...he kept in contact with me throughout and I was very happy with the final result

Reply from Warranty Assist
Couldn’t recommend Dan enough
Couldn’t recommend Dan enough! Always really helpful and a pleasure to deal with. 5 star service

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Dan Garcia dealt with my claim and…
Dan Garcia dealt with my claim and couldn’t have made it any easier, money was paid out once the final invoice was received as I chose to use my own garage. Great service and top man would highly recommend!

Reply from Warranty Assist
Claim
I spoke with sam today who was very helpful? Explaining the process perfectly and in a way i could understand, answered my questions when quering and also got back to me in a timely fashion regarding my claim. Couldnt have asked for better service

Reply from Warranty Assist
This company make me very happy by dealing my claim very easily and made a positive decision.ppy…
This company make me very happy throughout my claim, staff was very professional, polite, and deal with very perfectly in my claim. Especially Mr Sam was vey nice and helped me a lot in my claim. I will definitely recommend peoples to use Warranty assist company. Its really helpfull.
Thank you very much Warranty Assist, you guys are great👌👌

Reply from Warranty Assist
Amazing service!
Thank you warranty assist. Always helped me and given me the best service! As somebody who struggles with reading they have been extremely good with the way they communicate with me.

Reply from Warranty Assist
The team at warranty assist were really…
The team at warranty assist were really helpful taking my calls and listening to my car issue.
They've arranged for a local garage to have a look at my car and approved my expense. I had a clutch issue which now is resolved.
Thanks for all the help!

Reply from Warranty Assist
Excellent Communication and Customer Service by Lauren at Warranty Assist.
I recently had an outstanding experience with Warranty Assist, particularly thanks to an amazing team member named Lauren. From the get-go, Lauren was a beacon of professionalism, working tirelessly to resolve my issue. My car was stuck at a diagnostic center, and navigating through the complexities of the situation could have been a nightmare. However, Lauren and the Warranty Assist team made it seamless. They not only ensured my car was released without delay but also covered all associated costs. It's rare to come across such dedication and efficiency in customer service today.
Lauren's exceptional commitment to helping clients and going the extra mile truly sets Warranty Assist apart. I highly recommend their services to anyone looking for reliable and customer-focused warranty support.

Reply from Warranty Assist
A BIG thank you to Warranty Assist
A BIG thank you to Warranty Assist. Great service provided in getting my car repaired. Would highly recommend.

Reply from Warranty Assist
Always wonder if these things are worth…
Always wonder if these things are worth it but really impressed by ease of service and would recommend to any friends.

Reply from Warranty Assist
He was ver helpful and supportive
He was ver helpful and supportive

Reply from Warranty Assist
Great customer service
Great customer service. Easy to organise and kept in the loop throughout the process.

Reply from Warranty Assist
The experience
The experience is I got it’s helpful and easy to finish my processes. The people from the company they helped me to get my claims . But still I’m waiting for my claims!!!! But sometimes they not responding the emails and calls

Reply from Warranty Assist
Spot on.
Very impressed,this company carried out their claims professionally,speedily and diligently. I highly recommend them to anyone.

Reply from Warranty Assist
Great service
Mike has been great communication, friendly, always got time for a warm chat and laugh,really appreciate the great service and wish all the best to.

Reply from Warranty Assist
I dont nornally dont write reviews but…
I dont nornally dont write reviews but I felt I needed to. I have been dealing with Mike Hall at warranty assist now for over three years the service he and the company provide is 5 star and above. Ive never had an issue claims are always paid out quickly he always calls my customers and responds to me immediately! Thanks Mike for all your help so far making my business run smoothly you should get a pay rise!

Reply from Warranty Assist
Do not buy this nor take when buying a car
This warranty is a sham; sold through the dealer the car was bought from. Had an engine warning light come on telling driver to pull over and take to garage, over the course of 3 weeks. We did this, let warranty assist know this was happening. Had a stretched cam belt and was advised to not drive the car in case it breaks. Warranty assist won’t pay out as they actually need the part to break whilst you are driving. They actually expected us to get back in the car and wait until it broke before taking it back. Any garage will tell you how dangerous that is! And then if we had done that and the car broke, they would no doubt have used the excuse that we knew it was damaged so why keep on driving. Total scam and waste of money. You will see the only good reviews on here are from dealers who have probably been told to leave a good review to push up their star ratings.
AVOID AVOID AVOID

Reply from Warranty Assist
It was a great experience with Warranty…
It was a great experience with Warranty assist. The engineer was really helpful and sent the revised quote and did his best. The Claim process was so simple and got it processed quickly.

Reply from Warranty Assist
The company called Warranty Assist are scammers
The company called Warranty Assist they are liars and scammers. I had some problems with the car, which were covered by the warranty. Even with the policy in my hand , they lie and tell me that they are not guaranteed. It is written in the policy that the clutch,NSF drive shaft and rack&pinion are warranted but they said that the warranty does not cover those parts which is a big lie. My advice , do not choose this warranty called Warranty Assist,because it will keep your car in the service for months and you will pay pocket money for the inspection and at the end the answer of the warranty will be that ,it does not cover and you will lose time and money plus headaches.

Reply from Warranty Assist
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