Wallspace UK Reviews 

210
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent craftsmanship of the wooden frames and note that the delivery service is exceptionally fast, punctual, and reliable. People also find the online ordering process straightforward and appreciate the careful packaging that ensures items arrive safely at their final destination. Some reviewers were not happy with occasional transit problems, noting that a few items arrived damaged or featured scratched protective perspex sheets. A few other people also felt that certain frame designs felt a bit flimsy or came with reflective glass that negatively affected the overall visual appeal.

What people talk about most

Quality

Clients share positive opinions on quality, frequently highlighting that products are well made with proper... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, secure packaging,... See more

Order

Users describe positive interactions with order, highlighting that the process is straightforward and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace w... See more

Rated 5 out of 5 stars

I used to be a framer and struggle with the quality of a lot of shop bought frames when I can't justify the cost of bespoke framing. Well, Wall space is the solution brilliant quality, speedy deliver... See more

Rated 5 out of 5 stars

I ordered 2 A3 frames with glass & mounts, and 4 A2 poster frames with perspex. I'm happy with all the frames. I did have an issue with the perspex on 2 of the A2 frames (visible scratches). I raised... See more

Rated 5 out of 5 stars

Ordering made simple. Great quality products. Sent out in a timely manner. The picture frame I ordered was a good quality decent wooden frame. I would thoroughly recommend wallspace. Was... See more


Company details

Information provided by various external sources

Buy quality wooden photo frames from one of the UK's leading manufacturers. Black Frames, White Frames, Solid Oak Frames - Whatever it is your framing, we're sure to have a frame that suits your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(210)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve used Wallspace several times

I’ve used Wallspace several times. Website is easy to use to order. Prices reasonable and product excellent and frames arrive quickly and well packaged. No hesitation in recommending this company.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous golden wood frame

The golden wood frame 20x16 is really lovely. Unfortunatly the print i had to go in it didn't look right, as it had a large white boarder. Wallspace were very helpful with return of this frame. I have bought the 16 x 12 golden wood frame instead. Trimed the print, which now looks fabulous in the smaller frame.
I throughly reccomend Wallspace.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Large frame but it is really naff…

Large frame but it is really naff flimsy frame, have to pay for own returns. For the price I think the quality is poor. I wouldn't buy again

5 March 2026
Unprompted review
Wallspace UK logo

Reply from Wallspace UK

Hi Jo, Sorry to hear that you think this. It is a solid wood frame, definitely shouldn’t be “flimsy”. We’ve been selling these for years and haven’t heard this feedback before. Please do get in touch with us at customer.service
@wallspace.co.uk and we will try our best to put this right.

Rated 5 out of 5 stars

Excellent service

So efficient with very prompt delivery. My recent order of a frame was unfortunately damaged with the glass broken but I received a replacement a few days later.
Always friendly and helpful. Highly recommend.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, product is the right size, easy to fit and looks just what I needed, a simple wooden frame. Arrived fairly promptly too.

13 February 2026
Unprompted review
Rated 4 out of 5 stars

Despite it being a website

Despite it being a website, this company offered good, personal service. They sent a follow up email checking that I was happy with my purchase. There had been a small problem but they rectified it immediately. Lovely products and website easy to navigate.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

I am over the moon with my beautiful…

I am over the moon with my beautiful frame. I ordered my A4 silver frame for a very special project. I'd created a collage photo of my late mum, who we lost very recently. Having looked in the 'usual' online place for a frame, and being presented with a series of unsuitable options, I decided to look for a specialist supplier. 'Wallspace' came up in my Google search. I'm glad it did! A really well made frame, delivered quickly and safely. My collage looks lovely in the frame, and it does the special memories justice. Thanks Wallspace!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Great fit

Fitted the aperture exactly and both frame and mount look great. Speedy service

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Recommended to Wallspace by a friend. Needed a standard sized frame for a poster. Found their website easy to deal with. The frame arrived quickly, it was well packed and easy to install. I'm looking at the framed poster on the wall right now.

2 February 2026
Unprompted review

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