Wallpaperdirect Reviews 44,994

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the wallpaper, noting its thickness and vibrant colors. Many appreciate the extensive selection available and the ease of ordering, often highlighting the helpful sample service. The delivery service is frequently described as fast, efficient, and well-packaged, with orders arriving promptly and in perfect condition. However, some customers experienced issues with damaged rolls or delays in delivery due to items being out of stock after purchase. A few also mentioned difficulties with the wallpaper disintegrating when using certain pastes or finding that the address was incorrect for returns.

What people talk about most

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the beautiful... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the paper,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast shipping... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable service to Scotland. So pleased with all my orders so far. Great range of wallpapers, free samples and website easy to navigate. Excellent communication if there is a slight delay with the or... See more

Company replied

Rated 5 out of 5 stars

Wallpaper Direct were able to supply precisely what we wanted at a competitive price in a very timely manner. We have little doubt that when a need arises in future W.D. will be our first choice. T... See more

Company replied

Rated 5 out of 5 stars

Wallpaper direct has such a great choice of paper. You will definitely find something you like, at all price points. Fast delivery well packaged too. The company does it's level best to ensure batch n... See more

Company replied

Rated 5 out of 5 stars

The site has a very wide range of wallpaper designs across a range of prices. In recent years we have bought 3 high quality murals from the site and all look stunning. Ordering and delivery is straigh... See more

Company replied


Company details

  1. Interior Designer

Written by the company

The Interior Experts. Bringing you the widest selection of wallpaper online, with a design for any style or personality. Wallpaperdirect has been making walls happy since 1999 and our parent company are holders of the English Royal Warrant.


Contact info

4.8

Excellent

TrustScore 5 out of 5

45K reviews

5-star
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Rated 5 out of 5 stars

Excellent really lovely wallpaper…

Excellent really lovely wallpaper gorgeous colours

15 February 2026
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Reply from Wallpaperdirect

Thank you Niamh! We hope you love your new walls! The paper you chose must look stunning with the metallic shimmer!

Rated 4 out of 5 stars

Quick delivery

Quick delivery, beautiful wallpaper, difficult to hang

15 February 2026
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Reply from Wallpaperdirect

Thank you Janet for sharing your feedback. Sometimes prepasted wallpapers can be more difficult to hang. We hope that despite the installation difficulties, that you will enjoy your new wallpaper for a long time. We appreciate your business.

Rated 5 out of 5 stars

Great Service

Samples arrived quickly as did subsequent order. Very happy with service & with paper

15 February 2026
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Reply from Wallpaperdirect

We are delighted that you are very happy with your purchase and our service! Thank you for your business!

Rated 5 out of 5 stars

Great service and delivery

Great service and delivery. This paper was a dream to work with 👍👍👍

14 February 2026
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Reply from Wallpaperdirect

Thank you Paul! We hope you will come back to us again next time you are looking for more wallpaper! Thank you for your order!

Rated 4 out of 5 stars

Perfect for an old-timey vibe.

Great wallpaper - easy to use and match the pattern. A bold choice, but perfect for an old Victorian study vibe in my daughter’s office. Shipping was fast too. A double roll doesn’t go far - we used the wallpaper calculator, had very little waste and still needed to buy another roll.

13 February 2026
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Reply from Wallpaperdirect

Thank you Jodi. That is true that a double roll does not go as far as one might think - usually only three 8' - 9' strips. The damask must look fantastic especially with the metallic gold in it too! We hope you will return to us again for another decorating project!

Rated 5 out of 5 stars

Order came quickly and in good shape

Order came quickly and in good shape. Wallpaper looks great!

13 February 2026
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Reply from Wallpaperdirect

Thank you John! We would love to see the results of your project. You are welcome to share images with us by tagging us on social @wallpaperdirect or emailing us at Social.WPD@brewers.co.uk.
Thank you for your business!

Rated 5 out of 5 stars

Great range of designs and colours, high quality products

The site has a very wide range of wallpaper designs across a range of prices. In recent years we have bought 3 high quality murals from the site and all look stunning. Ordering and delivery is straightforward and the goods arrive quickly.

27 February 2026
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Reply from Wallpaperdirect

Thank you Gillian for sharing your nice comments. We are grateful that you have returned to us several times and we are delighted that your murals all look stunning! We hope to see you again soon!

Rated 5 out of 5 stars

Good customer experience

Item arrived on time, as described, and well packaged

20 February 2026
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Reply from Wallpaperdirect

We love to hear that we have good customer service! Thank you for taking the time to let us know how we are doing. We are grateful for your business and support!

Rated 5 out of 5 stars

The customer service came through!…

The customer service folks got me the paper I wanted from the manufacturer in England when EVERYBODY else just told me Out of Stock and no longer available! Thank you Joanne!!!

26 February 2026
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Reply from Wallpaperdirect

You're welcome and thank you Jeffry for your positive review! Joanne was happy to assist you with your order and keep you informed of the status. She will be delighted to hear your feedback about her customer service! We hope we will see you again someday!

Rated 5 out of 5 stars

Love love love the paper I got it looks…

Love love love the paper I got it looks so beautiful!

25 February 2026
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Reply from Wallpaperdirect

We are delighted to hear that you really love your new wallpaper! If you would like to share photos you are welcome to share images with us by tagging us on social @wallpaperdirect or emailing us at Social.WPD@brewers.co.uk
Thank you for your order!

Rated 5 out of 5 stars

Lots of choice

Lots of choice
Good price
Updates of delivery which were always on time
Excellent quality
Refund on excess rolls
Can highly recommend

10 February 2026
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Reply from Wallpaperdirect

Thank you Stephanie for sharing your experience. We appreciate your time to offer your feedback. We hope we will see you again for your next wallpaper project!

Rated 5 out of 5 stars

Great range of wallpapers

Great range of wallpapers, seamless ordering and really quick delivery turn around time. Thank you Jane

25 February 2026
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Reply from Wallpaperdirect

You're welcome Jane! We hope we have the opportunity to work with you again next time you are looking for wallpaper. We appreciate your business!

Rated 5 out of 5 stars

On wallpaper direct I always find the…

On wallpaper direct I always find the right wallpaper that fits my house and my taste. The quick delivery is great and I can just recommand it to everyone.

10 February 2026
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Reply from Wallpaperdirect

Thank you Elisabeth for your repeat business and support. We will look forward to your next order!

Rated 5 out of 5 stars

Great job

What a very helpful and friendly company. They went above and beyond to help us receive the correct wallpaper

12 June 2025
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Reply from Wallpaperdirect

We love to hear that we have been helpful and friendly! Thank you for your nice comments! We are grateful for your business!

Rated 5 out of 5 stars

Good price

Good price, good quality wallpaper, and it was delivered in record time

10 February 2026
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Reply from Wallpaperdirect

Thank you Brenda! We hope you will enjoy the Angel Strawbridge wallpaper for many years to come!

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