We were looking for a varied stay and your Bali trip fitted our criteria.. The accommodation in each resort was lovely with boutique small hotels provided. The transfers were spot on too . All... See more
Company replied
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We were looking for a varied stay and your Bali trip fitted our criteria.. The accommodation in each resort was lovely with boutique small hotels provided. The transfers were spot on too . All... See more
Company replied
Very disappointed. I booked a packaged holiday, or so I thought. I selected their with flight option and selected the airport and departure date and duration. Only when I paid that the booking tells m... See more
Company replied
Booking was easy. Hotel as expected even little extras like included cocktails offered although did have to ask for the late check out which was part of the package. Hotel didn’t seem to be aware of... See more
Company replied
If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
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Everything from booking the trip to returning home was excellent. Flights with Etihad and Peach were also excellent. We had the most amazing time in Japan and South Korea/Republic of Korea. Any excursions that were included as part of our trip were well thought out and great. All our hotels were very good too and well located. The pre-trip info was so informative and really helped make going through customs/immigration really easy in both Japan and when we arrived in Seoul. Info relating to the transport apps to download and use on the metro in both countries was also very useful.
We were so impressed with Voyage Privé that we have booked our next trip with them already.

Reply from Voyage Prive
Voyage Prive give a wide choice of good to excellent quality hotels and villas at good prices and with great service.

Reply from Voyage Prive
Easy booking.
Great hotel in great location with friendly staff and good facilties.

Reply from Voyage Prive

Reply from Voyage Prive
Booked an hotel in Venice. Was very centrally located and a very good price. Would definitely book future trips with Voyage Prive

Reply from Voyage Prive
Great holiday at a great hotel Voyage Prive were a great help when I needed some changes to the booking

Reply from Voyage Prive
Easy website to use and good post booking communication

Reply from Voyage Prive
Our stay exceeded the expectation. Using Voyage Prive allowed us to enjoy our holiday without spending a fortune.

Reply from Voyage Prive
Please note that I have in fact already provided a review.
We strongly warn against this tour operator! We don't usually post negative reviews, but in this case, we're making an exception. We booked a hotel room through Voyage Privé. This hotel is a new opening. A week before our trip, I asked whether the hotel was open and whether all facilities were available. This was confirmed to me in writing. This was extremely important to us; otherwise, we would have changed our reservation. The spa and fitness area, in particular, was of paramount importance to us. When we arrived at the hotel, not only were these areas completely closed and not scheduled to open for another two months, but a large portion of the advertised restaurants were also unavailable. Furthermore, construction work was still underway all over the hotel. As a result, we had to endure enormous noise pollution every single day, both in our room and by the pool. We’re not getting any compensation! We’re now taking legal action. Other couples we met at the hotel are facing the same issues. So stay away from this untrustworthy provider!

Reply from Voyage Prive
Everything went smooth and stress free from the reservation, updates, till our trip in May to Mykonos.
The hotel was exactly like in the pictutes, even exceeded our expectations.
Overall i highly recomend booking through Voyage Prive, they are simply the best.

Reply from Voyage Prive

Reply from Voyage Prive
Have used voyage prive before. Value for money was excellent . Contact great. Hotel was very good

Reply from Voyage Prive

Reply from Voyage Prive
I was a repeat Voyage Privé customer, but this experience has completely changed my view of the company. Faced with a genuine and unavoidable professional training conflict, Voyage Privé showed no meaningful flexibility, repeatedly relied on generic policy responses, and would not allow me to make a formal complaint at this stage. I felt that my loyalty and individual circumstances counted for nothing. I would not recommend Voyage Privé to friends or family and am unlikely to use the company again.
Just to give you an example of how incompetent they are, look at the response they have provided below, clearly a generic response from the 7th of july, to this date I have not had any communication from them, let it be very clear that when they respond with this on trust pilot there is no intention to follow up

Reply from Voyage Prive

Reply from Voyage Prive
Easy to book and clear details on hotel etc. Good value and hotel deal. Will book again and have!

Reply from Voyage Prive
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