Voyage Prive Reviews 

82,228
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We were looking for a varied stay and your Bali trip fitted our criteria.. The accommodation in each resort was lovely with boutique small hotels provided. The transfers were spot on too . All... See more

Company replied

Rated 1 out of 5 stars

Very disappointed. I booked a packaged holiday, or so I thought. I selected their with flight option and selected the airport and departure date and duration. Only when I paid that the booking tells m... See more

Company replied

Rated 5 out of 5 stars

Booking was easy. Hotel as expected even little extras like included cocktails offered although did have to ask for the late check out which was part of the package. Hotel didn’t seem to be aware of... See more

Company replied

Rated 5 out of 5 stars

If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more

Company replied

Company details

  1. Travel Agency
  2. Cruise Travel Agency
  3. Hotel
  4. Travel Aggregator

Information provided by various external sources

Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.

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4.4

Excellent

TrustScore 4.5 out of 5

82K reviews

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4.4

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(82,228)

14,341 reviews in the last 12 months

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Rated 5 out of 5 stars

We had the most fabulous trip

Everything from booking the trip to returning home was excellent. Flights with Etihad and Peach were also excellent. We had the most amazing time in Japan and South Korea/Republic of Korea. Any excursions that were included as part of our trip were well thought out and great. All our hotels were very good too and well located. The pre-trip info was so informative and really helped make going through customs/immigration really easy in both Japan and when we arrived in Seoul. Info relating to the transport apps to download and use on the metro in both countries was also very useful.
We were so impressed with Voyage Privé that we have booked our next trip with them already.

30 June 2026
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Reply from Voyage Prive

Hello,

Thank you for sharing such a wonderful review. We’re thrilled to hear that your journey through Japan and South Korea was such a memorable one and that every part of your experience helped you make the most of your adventure. We’re delighted to welcome you back for your next getaway and can’t wait to help you create more unforgettable memories!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Voyage Prive give a wide choice of good…

Voyage Prive give a wide choice of good to excellent quality hotels and villas at good prices and with great service.

4 July 2026
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Reply from Voyage Prive

Hello Paul,

Thank you for your wonderful feedback. We’re delighted to hear that you’ve enjoyed the variety of stays available through us. We look forward to helping you find your next memorable getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy booking with Voyage Prive

Easy booking.
Great hotel in great location with friendly staff and good facilties.

2 July 2026
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Reply from Voyage Prive

Hello Wendy,

Thank you for your kind feedback. We’re delighted to hear that your stay was enjoyable and that you had a great experience with your chosen hotel. We hope to help you plan another wonderful getaway soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great service

Great service as always and a very quick response to our question

3 July 2026
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Reply from Voyage Prive

Hello Dave,

Thank you for your lovely feedback. We’re delighted to hear that our team was able to assist you promptly and provide the support you needed. We look forward to helping you with your future travels!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Well organised trip

Well organised trip. Good quality hotel.

26 June 2026
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Reply from Voyage Prive

Hello Melvyn,

Thank you for your kind feedback. We’re delighted to hear that your trip was a great experience and that you enjoyed your stay. We hope to welcome you again soon for another memorable getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

an hotel in Venice

Booked an hotel in Venice. Was very centrally located and a very good price. Would definitely book future trips with Voyage Prive

4 June 2026
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Reply from Voyage Prive

Hello Simone,

Thank you for your lovely feedback. We’re delighted to hear that your stay in Venice was a success and that you enjoyed your experience with us. We look forward to helping you discover more beautiful destinations on your future travels!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Great holiday experience e

Great holiday at a great hotel Voyage Prive were a great help when I needed some changes to the booking

24 June 2026
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Reply from Voyage Prive

Hello Lynne,

Thank you for sharing your feedback. We’re delighted to hear that you had a wonderful holiday and that our team was able to support you when needed. We hope to assist you again with your future travel plans!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy website to use and good post…

Easy website to use and good post booking communication

2 July 2026
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Reply from Voyage Prive

Hello,

Thank you for your kind feedback. We’re delighted to hear that your experience with us was smooth and enjoyable. We look forward to helping you plan your next getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Our stay exceeded the expectation

Our stay exceeded the expectation. Using Voyage Prive allowed us to enjoy our holiday without spending a fortune.

25 June 2026
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Reply from Voyage Prive

Hello Milina,

Thank you for your lovely feedback. We’re delighted to hear that your holiday was such a memorable experience and that we could help make it possible. We hope to welcome you again soon for another wonderful escape!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars
Voyage Prive logo

Reply from Voyage Prive

Hello John,

Thank you for your feedback! We’re pleased to hear that you had an enjoyable experience and hope to have the pleasure of helping you plan another great getaway soon.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 1 out of 5 stars

We strongly warn against this tour…

We strongly warn against this tour operator! We don't usually post negative reviews, but in this case, we're making an exception. We booked a hotel room through Voyage Privé. This hotel is a new opening. A week before our trip, I asked whether the hotel was open and whether all facilities were available. This was confirmed to me in writing. This was extremely important to us; otherwise, we would have changed our reservation. The spa and fitness area, in particular, was of paramount importance to us. When we arrived at the hotel, not only were these areas completely closed and not scheduled to open for another two months, but a large portion of the advertised restaurants were also unavailable. Furthermore, construction work was still underway all over the hotel. As a result, we had to endure enormous noise pollution every single day, both in our room and by the pool. We’re not getting any compensation! We’re now taking legal action. Other couples we met at the hotel are facing the same issues. So stay away from this untrustworthy provider!

27 June 2026
Unprompted review
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Reply from Voyage Prive

Hello Stefan,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations and regret that the proposed resolution was not considered satisfactory.

Following our review of your case, a refund was offered, although we understand that this did not fully address your concerns. If you remain dissatisfied with the outcome, you may have the option to refer your complaint to an independent dispute resolution service for further review. Our team remains available should you require any further assistance.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Best time in Mykonos

Everything went smooth and stress free from the reservation, updates, till our trip in May to Mykonos.
The hotel was exactly like in the pictutes, even exceeded our expectations.
Overall i highly recomend booking through Voyage Prive, they are simply the best.

30 June 2026
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Reply from Voyage Prive

Hello Izabella,

Thank you for your wonderful feedback. We’re thrilled to hear that your stay in Mykonos was such a memorable experience. It’s fantastic to know that everything came together perfectly, and we hope to help you plan another unforgettable escape very soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Excellent value and timely…

Excellent value and timely notifications.

29 June 2026
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Reply from Voyage Prive

Hello Jayne,

Thank you for your kind feedback. We’re delighted to hear that your experience met your expectations. We hope to assist you again soon with your next getaway!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Have used voyage prive before

Have used voyage prive before. Value for money was excellent . Contact great. Hotel was very good

23 June 2026
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Reply from Voyage Prive

Hello Michael,

Thank you for your lovely feedback. We’re delighted to hear that you enjoyed your experience with us. It’s always a pleasure to welcome returning travellers, and we look forward to helping you create more wonderful memories in the future!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy professional and good rate…

Easy professional and good rate quality-Price 👍

1 July 2026
Voyage Prive logo

Reply from Voyage Prive

Hello Ariane,

Thank you for your kind feedback. We’re delighted to hear you had a positive experience with us. We hope to have the pleasure of helping you plan another memorable getaway soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 1 out of 5 stars

I was a repeat Voyage Privé customer

I was a repeat Voyage Privé customer, but this experience has completely changed my view of the company. Faced with a genuine and unavoidable professional training conflict, Voyage Privé showed no meaningful flexibility, repeatedly relied on generic policy responses, and would not allow me to make a formal complaint at this stage. I felt that my loyalty and individual circumstances counted for nothing. I would not recommend Voyage Privé to friends or family and am unlikely to use the company again.

Just to give you an example of how incompetent they are, look at the response they have provided below, clearly a generic response from the 7th of july, to this date I have not had any communication from them, let it be very clear that when they respond with this on trust pilot there is no intention to follow up

1 July 2026
Unprompted review
Voyage Prive logo

Reply from Voyage Prive

Hello Anindya,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly as a returning customer. We understand your disappointment and would like the opportunity to look into this further. Our team will be in touch with you directly to discuss your concerns and assist you further.

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Hotel was brilliant great value for…

Hotel was brilliant great value for money !

30 June 2026
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Reply from Voyage Prive

Hello Karen,

Thank you for your wonderful review. We're thrilled to hear you were happy with your stay and felt it offered great value. We look forward to helping you plan your next trip!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Excellent hotel

Excellent hotel

20 June 2026
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Reply from Voyage Prive

Hello Suad,

Thank you for your feedback! We're delighted to hear you enjoyed your stay. We hope to help you find another exceptional getaway very soon!

Best regards,
Carl and the Voyage Privé Team ✈️

Rated 5 out of 5 stars

Easy to book and clear details on hotel…

Easy to book and clear details on hotel etc. Good value and hotel deal. Will book again and have!

23 June 2026
Voyage Prive logo

Reply from Voyage Prive

Hello,

Thank you for your lovely feedback! We're so pleased you found the booking process simple and the information helpful. It's wonderful to hear you've already chosen to travel with us again, we can't wait to help you discover more great escapes!

Best regards,
Carl and the Voyage Privé Team ✈️

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