I ordered a SYM jet14 scooter and the experience was great! Delivery time was exactly what they said, friendly and helpful staff and no issues with the scooter. I will choose them again for any access... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After an extremely long process (1,5 years), multiple replacement batteries and four repair attempts, my scooter still does not function as it should. In practice, the range averages... See more
Company replied
They were very professional and communicated with me each step of the way. Max the gentleman who delivered my scooter, took his time to explain everything I needed to know.
Company replied
The people were very helpful and friendly during the buying process. When I got the scooter everything was explanied perfectly and so far im loving my scooter!!
Company replied
Company details
Written by the company
Wanneer u op zoek bent naar een retro of sport scooter in snor of brom uitvoering bent u bij ons aan het juiste adres. Goede service staat bij voordeelscooters hoog in het vaandel wij zorgen er dan ook voor dat u jaren plezier van uw nieuwe scooter zult hebben.
Wij zijn thuiswinkel.org lid
Thuiswinkel.org lid sinds 2017
Thuiswinkel.org verklaart dat haar lid: Voordeelscooters.nl het Certificaat Thuiswinkel Waarborg mag voeren. Dit betekent dat Voordeelscooters.nl is gecertificeerd door de Stichting Certificering Thuiswinkel Waarborg. De bij de certificering geconstateerde werkwijze en gehanteerde voorwaarden zijn in overeenstemming met Nederlandse wet- en regelgeving. De (her)certificering vindt jaarlijks plaats.
Contact info
Einsteinstraat 17, 3316 GG, Dordrecht, Netherlands
- 0854016830
- info@voordeelscooters.nl
- www.voordeelscooters.nl
4.1
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
goede inlichtingen over de scooter en…
goede inlichtingen over de scooter en vriendelijk geholpen anders hadden we geen 2e scooter gekocht
26 May 2023
Outstanding customer service
I got a good explonation about the device and the people were so helpful with an outstending customer service.
Also they were flexibel with the delivery.
24 May 2023
Unprompted review
Very fast and good service.
7 April 2023
Avoid this service in rhoon
I have made an appointment to bring my scooteer to the service in rhoon via the phone. They specialize in those specific brand so i was sure it will be a quick thing. So with the driver i came to the location. The guy from the service took a quick look on the scooter ( i mean from outside a glance) saying it is hard to repair because it requires alot of searching so they do not do that. Then, he took wd-40 and spray it over ignition panel ( it was an electric scooter) expecting a sudden change. Obviously it did not change, so they have refused to fix it while wasting my time and money.
I have taken the scooter to a different service not to waste my time by someon's incompetence.
15 April 2023
Unprompted review
I have never come accross such lovely…
I have never come accross such lovely company, very friendly people, thanks, scooter is great, thanks.
28 October 2022
Goed contact met hun over levering en…
Goed contact met hun over levering en reageren snel op mail. Perfecte service
4 August 2022
Good communication,good and fast…
Good communication,good and fast service ,good prices.What do You want more ?
7 July 2022
IVA GO4
Just bought a IVA GO4 here and it's the best! Great service, friendly personnel. The delivery team explained very well how the scooter is used and how to maintain it best.
25 June 2022
Quick delivery and service
Quick delivery and service. Had iva ego s5 2 weeks ago. Happy customer.
23 April 2022
Good scooter fast and friendly service…
Good scooter fast and friendly service was explain very good will buy more
28 January 2022
Prima service super scooter 😊
14 January 2022
I bought an e-scooter last year.
I bought an e-scooter last year.
I took it to maintenance every single time they want it(500km, 1500km, 3000km etc.) It was not even 1 year old when my batteries started work badly so I asked them to repair it. They denied the guarantee repair because they could not find the maintenances in their system. So I needed to pay (300€) for the repair my warranty lost, the repair takes 4 (FOUR) weeks and the battery still works badly (before the problem i could ride 100-120km depends on the weather now i can ride 50-70km). It has my worst experience with a company ever!
27 December 2021
Unprompted review
No service point in Amsterdam for more…
No service point in Amsterdam for more than 2 years although it's still mentioned in their website, don't follow the time frames established by themselves and terrible customer service.
10 June 2021
Very good service
8 June 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.