Vodafone España Reviews 

I've wasted so much energy and time with this company over the last ten days. I'm too exhausted by it all to go into detail so I'll just say, I've never felt the need to leave a review online for a company in my life but I'm in shock about how terrible my experience has been.
I have also never been so heavily gaslighted by a company before.
I'm leaving Vodafone today and will never return.

Internet stopped for no reason a week ago. Customer service repeatedly delayed arranging for a technician and when appointments made did not show up to remedy the problem.
Six trips to the local Vodafone office and over a dozen phone calls in Spanish. Still no internet and cost my business and personal use with no concern other than demanding a cancellation fee with no rebate for lost service during the 7 days. A rating of 0 is most appropriate.
There is simply no customer care and should be avoided. The account is being closed today.

it's amazing that a mobile phone company has a website that doesn't work from a smartphone. it's just... incredible. every time I need to top up it's a fingers crossed situation. please improve it?

gavnishe polnoe. Randomnie sheta po 70 80 evro za 2 telefona. ahueli pidarasi

The worst company in Spain as you can see from the rating here and the thousands of people they have stolen from They are .liars cheats and thieves AVOID VODAFONE ESPANA

They are the greatest thieves ever! After calling them to modify my contract to lessen my bill, guess what? My bill increased in a month up to the following months! I am not an idiot customer! Their customer service agents are not educated on how to administer a call! They speak too fast in South American Spanish and seemed eating the words I am completely disappointed and I would sue them!

One star is one too many ! These people have no shame in scamming hard earned money off of people. They lie through their teeth selling their useless product,billing you through the nose. And when you want to cancel their service they put a hefty bill infront of you for breaking the contract. Do not be fooled by their promises, they give your mobile number to companies unknown, who never stop phoning at all hours of the day. They allow your network be used by companies like Gameloft who charge you €4.00 per minute for hidden charges that you never subscribe to use. Theiving people out of their pockets, never accepting any responsibility. Please avoid them like plague.

Not worth wasting my time giving details about what this company is capable of... Scammers, liars and bullies, that's what they are.

Their customer service is horrible, their "Mi Vodafone" website/app is riddled with bugs, and emailing with them or receiving emails from them simply doesn't work. Why on earth is it that a modern telecommunications company make so many mistakes when it comes to customer friendliness and the use of their means of communication?

Both signing up for a wifi subscription and cancelling after one year has been one of the most frustrating experiences in terms of customer support I have ever experienced.
Dealing with Vodafone ES as a non Spanish speaker has proven to be almost impossible. Very little help and understanding from employees at the Ruzafa store.
I cannot by any means recommend this company!

Absolutely worst company there is.
One month without WiFi and they are incapable to fix it because apparently Movistar owns the cables. Their customer service team is rude and unhelpful. They just tell me the same day every single day.

After two months of use of Vodafone I found charges for some VODAFONE CLOUD service. The support explained to me that this service is automatically activated for all prepaid tariffs, and for the first two months it is free, apparently in order to make it harder for you to notice this fraud.

I do not recommend Vodafone. Their app is inconvenient and incomprehensible, besides, it stops working with a negative balance, which can happen due to charges for hidden services like VODAFONE CLOUD or GPRS and then you won’t even be able to replenish your account with a card.

corrupt and fraudulent, as everyone else here is noting.
It is unbelievable they get away with scamming / ripping people off, but they do. Just do whatever it takes to get rid of them........move on .... and good luck people!

I bought a sim card to use in Spain. Everything works fine. I've had the card two days. Vodafone has been texting and calling me non-stop with advertising. 2 phone calls, 5 text messages so far, at all times morning, and night.

The absolute worst company to deal with ever ever ever. They failed to cancel my contract and continue to bill me put me on a blacklist and sent me legal collections even though it was their error and have not been putting it right. When they came to collecting the routers, the courier is an absolute disaster and made the entire thing impossible meeting. I had to stay in for days on days on end, and still have not managed to return them.

It is the worst company I have been with here in Spain. they called me and gave me a quote a girl and her colleague both speak English.
and both lie, they gave me a discount over the phone. when I have accepted. she said vodafone will call you to record the contracts don't forget if they ask if you got a discount say no. then I'll fix it and it will be the sum we agreed upon.but it's just a lie. and when I signed the contracts. it turned out to be a completely different price.and when I tried to reach them via whatsapp. they never answered. I called customer service, they said you have to pay 360 euros if I want to cancel the contracts. I have said that they have cheated me and they have lied to me and I have all the proof in a conversation on whatsapp. they have said that whatsapp is not valid as evidence. they just said we feel sorry for you. but nobody cares.so I have canceled the contracts and paid. I advise everyone to be careful and the company is a scam. they just take your money.
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Es la peor empresa con la que he estado en Espana. me llamaron y me dieron una cita una chica y su colega ambos hablan ingles, pero es solo mentira.y ambos mienten, me han hecho un descuento por telefono.cuando he aceptado. ella dijo que vodafone te llamará para registrar los contratos no olvides si te preguntan si tienes un descuento di que no. entonces lo arreglaré y será la suma que acordamos. y cuando firmé los contratos. resultó ser un precio completamente diferente y cuando traté de comunicarme con ellos a través de whatsapp. nunca respondieron. Llamé al servicio de atención al cliente, me dijeron que tienes que pagar 360 euros si quiero cancelar los contratos. He dicho que me han engañado y me han mentido y tengo todas las pruebas en una conversación por whatsapp. han dicho que whatsapp no ​​vale como prueba. simplemente dijeron que lo sentimos por ti. pero a nadie le importa. Así que cancelé los contratos y pagué. Aconsejo a todos que tengan cuidado y la empresa es una estafa. simplemente toman tu dinero.

They send me a Spanisch message (I don't speak Spanish) saying that they booked me a gaming service that I can try for one week and that cost 10€/ Month after that. I ignored the message as Vodafone sends a lot of random messages and then had to pay as I did not cancel. After calling the customer service, they did not cancel it. How is that even legal? Scam company, and the internet is bad and not working most of the time as well.

Worst expensive service of spain just here to cash out no service nothing, we have asked several times to change our bank account everytime they said its done but never been done we finally decide to leave not advise anybody to signup with them

Very very bad experience subscribing to the Vodafone Fiber optic. I had signed a contract that they would provide fiber optic services but after they installed, The service was so bad that we could not have a zoom meeting without the call being cut every 2 minutes.

I am not saying that this happens every where but it happened to us. We unsubscribed because we both are working from home and it is impossible for us to work without internet.

I had to pay around 180 Euros for abrubt termination of the contract.

This is extremely unfair as the fault is with them and not with us.

I would never again opt for their service and am actively suggesting other not to subscribe to them,

This is the worst provider i have been use ,the internet too slow just like turltle ,just waste my money n my time for internet