Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
88A High Street, ME10 4PH Sittingbourne, GB
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Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
Company replied
Great service , very polite Sam Melissa & scotty were very helpful and helped me in all ways possible. They were all very helpful patient and assisted me in every possible way. Thank you 🤩
Company replied
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
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88A High Street, ME10 4PH, Sittingbourne, United Kingdom
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Ross is Very polite, friendly and helpful, answered any questions and queries I had as well,
Ross went above and beyond to help me

Reply from Vodafone UK - Sittingbourne
Very helpful, great services and staff are exceptionally polite and happy to help with any problems

Reply from Vodafone UK - Sittingbourne
Very friendly and polite. Would highly recommend. Thankyou!

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Great service from the Sittingbourne team who helped me set up my new phone.
Sam, Honey and Scott were absolutely amazing.

Reply from Vodafone UK - Sittingbourne
Top service from Sam. Helped me changed my billing date and answer a query I had

Reply from Vodafone UK - Sittingbourne
Ross was helpful friendly and had all the information needed! Brilliant service!

Reply from Vodafone UK - Sittingbourne
When visiting the store, Ross was very helpful with sorting my upgrade. Great customer service

Reply from Vodafone UK - Sittingbourne
Very well experienced staff members who looked after my needs and left a good impression with me in the store

Reply from Vodafone UK - Sittingbourne
Honey in Sittingbourne store has helped me with best deal in store with traiding old phone

Reply from Vodafone UK - Sittingbourne
Got what we needed with excellent advice from Sam, lovely lad that made everything easy to understand. We had a good laugh, and got what we needed ☺️

Reply from Vodafone UK - Sittingbourne
Sam was super friendly and helpful, made the whole experience easy and enjoyable

Reply from Vodafone UK - Sittingbourne
Helpful staff who have provided adequate service. Would highly recommend. Also provided follow up service in order to aid my phone usage.

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Sam from Sittingbourne store was very helpful and friendly when I was getting my new phone.

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line
We went to the Sittingbourne store and were met by Ellie and Honey definitely the angels of Vodafone
Kind, calm, professional they sorted out all the problems and my friend left very happy
Thank you so much

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
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