My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
88A High Street, ME10 4PH Sittingbourne, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... See more
Company replied
Dorian at sittingbourne branch was fantastic and so helpful an absolute God send. Helped me work out the best plan for me when my phone was broken and was well informed about the options. Made everyth... See more
Company replied
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam
Company replied
Written by the company
88A High Street, ME10 4PH, Sittingbourne, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience, always helpful whenever we go into the store with Ross.

Reply from Vodafone UK - Sittingbourne
Very helpful with reducing my bill and sorting my email access.

Reply from Vodafone UK - Sittingbourne
Scotty, Sam and Ross were great, and amazing customer service.

Reply from Vodafone UK - Sittingbourne
Customer service was amazing with Scott - but the computer systems were terrible and was in there for 3 hours.

Reply from Vodafone UK - Sittingbourne
Excellent customer survive and helpful staff! Happy customer!

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Great service , very polite
Sam Melissa & scotty were very helpful and helped me in all ways possible. They were all very helpful patient and assisted me in every possible way.
Thank you 🤩

Reply from Vodafone UK - Sittingbourne
Sam was excellent and apologetic about Vodafone miss selling me a poor & inadequate 30gb plan & even wrote a complaint letter for me. Super service from Sam

Reply from Vodafone UK - Sittingbourne
The customer service was amazing , I spoke to Sam he was really helpful and he helped me to upgrade my phone to a better deal

Reply from Vodafone UK - Sittingbourne
Samuel in Sittingbourne was fantastic, he helped me get the best deals and explained everything clearly, I would definitely recommend seeing him if you need anything

Reply from Vodafone UK - Sittingbourne
Sam and Melissa were very helpful in moving me from Three over to vodafone.
Great customer service

Reply from Vodafone UK - Sittingbourne
Sam and Melissa were really helpful in sorting out our business WiFi and sim
Were explanatory and mellisa was doing really well in her training

Reply from Vodafone UK - Sittingbourne
Sam and Melissa were both really lovely and helped us pick the right deals for our business and guided us on what things would be the best for us and our company.

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Persistent when it came to transferring my data. Many thanks.

Reply from Vodafone UK - Sittingbourne
Always very helpful and knowledgeable, always a

Reply from Vodafone UK - Sittingbourne
Sam &Elli were really great. Ellie sorted out a amazing package found the right deals to get exactly what I needed. Really approachable too.. 5 star.
Sam sorted out my daughters phone ease & really quickly sorted out the issues. Great experience 👍

Reply from Vodafone UK - Sittingbourne

Reply from Vodafone UK - Sittingbourne
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.