It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... See more
Company replied
Unit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... See more
Company replied
Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
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Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
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Yashisha was very polite /knowledgeable /and patient as she went through the various options. A credit for vodaphone

Reply from Vodafone UK - Hereford
Happy with service. Kevin fixed my sim issue and saved me money! Happy to recommend.

Reply from Vodafone UK - Hereford
Came in to Hereford Vodafone to get help getting back into My Facebook,got greeted by Olivia who helped me with a lovely smile. And sorted me out a sim for My tablet. I will be back, great service

Reply from Vodafone UK - Hereford
Very helpful, very kind she took time to explain everything. Yeshvanttha was a delight. Highly recommended.
Yesh was brilliant, helped me with upgrading my phone and transferring service

Reply from Vodafone UK - Hereford
Sam was very helpful and extremely professional

Reply from Vodafone UK - Hereford
Brad and James were a great team sorting our new phone contracts at record speed. Amazed how easy it was to up grade the phones, with the great advice about which phones suited each of us. Many thanks.

Reply from Vodafone UK - Hereford
Brad upgraded my broadband and found me a better deal. Excellent service

Reply from Vodafone UK - Hereford
Friendly and helpful. Talked us through all the options and advised on best phones and deals.

Reply from Vodafone UK - Hereford

Reply from Vodafone UK - Hereford
I've been dealing with Duane for the past couple of years now and every time he's been excellent and informative.

Reply from Vodafone UK - Hereford
Yesh was awesome, helped me with upgrade and tech service

Reply from Vodafone UK - Hereford
Great experience!
I came in today to do my broadband and phone upgrade. Yessh assisted me with my upgrades. Thank you Yesh

Reply from Vodafone UK - Hereford
Yesh was brilliant. I went to Hereford store to upgrade my phone. She was professional and polite. She explained the process patiently. I will definitely recommend yesh if you want to do any upgrades

Reply from Vodafone UK - Hereford
Great experience. Brad the assistant was helpful, informative. Brilliant.

Reply from Vodafone UK - Hereford
Yesh was really great helping me upgrade my phone. Very professional and well mannered

Reply from Vodafone UK - Hereford
Brad was excellent in upgrading my sim package. An asset to the company
Sam was brilliant funny and knowledgable, made us getting our esims easy!
Sam was a great handsome and funny, very knowledgeable great customer service!
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