Matt F (at the Hereford store) was extremely efficient and helpful when I needed to update my sons mobile contracts. Very impressed with his approach to customer service.
Company replied
Location
Switch locationUnit 23 Garrick Lane , The Old Market, HR4 9HU Hereford, GB
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See what reviewers are saying
It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them... See more
Company replied
The team at Vodafone Hereford are always helpful, knowledgeable and good-spirited. The employee who helped me during my last visit did so with a clear explanation of my new broadband contract in a... See more
Company replied
Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hereford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 23 Garrick Lane , The Old Market, HR4 9HU, Hereford, United Kingdom
4.9
Excellent
375 reviews
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Duane was a brilliant help
12 September 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Sue,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt F (at the Hereford store) was…
Matt F (at the Hereford store) was extremely efficient and helpful when I needed to update my sons mobile contracts. Very impressed with his approach to customer service.
9 September 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Claire,
Thanks for the lovely review and fantastic support for Matt F.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Yesh was very helpful person indeed…
Yesh was very helpful person indeed thank you .
2 September 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey LesleyB,
Thanks for the lovely review and fantastic support for Yesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
At Hereford branch Sam and Zak were…
At Hereford branch Sam and Zak were really helpful and quickly sorted my query.
2 September 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped in to sort out a new contract
Popped in to sort out a new contract. Zak was very helpful. And went through everything for me . Also come out with with another contracted phone too. Very happy with the service I got.
1 September 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Donna,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sam was really knowledgeable and…
Sam and Zak were very knowledgeable and helpful when I came to get a new phone!
31 August 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Charlotte,
Thanks for the lovely review and fantastic support for Sam and Zak. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a really good experience popping…
It was a really good experience popping into the store today. Shalini was very helpful with my upgrade and found the right deal I was looking for. Also knowing I can get additional sims if I need them was also really helpful.
31 August 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Josh,
Thanks for the lovely review and fantastic support for Shalini. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Yesh was lovely and helped sort the…
Yesh was lovely and helped sort the best plan for me. So happy with my service
8 August 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hi Christie, thank you so much for your wonderful review and the amazing support you’ve shown for Yesh , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sam is an awesome dude that properly…
Sam is an awesome dude that properly and thoroughly explained to us the nitty gritty stuffs for our phones. Made it fun and exciting experience. Keep it up man and best of luck! And cheers to Vodafone Old Market Hfd
5 August 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service!!
Such lovely customer service here! Brad has been nothing but helpful he was such a star and made the whole process so easy! Will definitely continue to use Vodafone and will always look out for Brad!!
29 July 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Bobbi,
Thanks for the lovely review and fantastic support for Brad .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hereford
Hey Evelyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shalini has just served me in the…
Shalini has just served me in the Hereford shop. She was very helpful. Would highly recommend her.
10 July 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was very good and was very…
Sam was very good and was very knowledgeable on what phone would suit me. Very nice and helpful
4 July 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Sophie ,
Thanks for the lovely review and fantastic support for Sam .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service Vodafone Hereford
I have been coming to this store for almost 20 years and I have found the staff to be polite, helpful and very supportive whether it is to upgrade a phone or to sort out any lost or stolen phones for my children. Brad was extremely efficient today and explained the differences in the alternative choices of upgrades available to me. Thanks for all your support.
16 June 2026
Unprompted review
Reply from Vodafone UK - Hereford
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Excellent service
I had a great experience with Vodafone today. Having been very disappointed with the customer service in another Hereford telecoms store, who shall be nameless, and in general with online and phone attempts to manage my broadband contract renewal, I was so relieved to find that the service at the Vodafone shop was really excellent.
From the moment I walked in someone spoke to me, even though all the assistants were busy with other customers, and let me know I would be attended to quickly, which I was. I could tell at once that this was a well-managed store. The assistants all had such a friendly, polite and professional manner and I knew I would be in good hands.
Sam and James both went out of their way to help me sort out a rather complicated Broadband transfer, with patience and technical skill. I now feel confident that by coming to the Vodafone store Hereford in future I will get all the help I need to manage my Broadband and won't have to suffer all the confusions and complications of trying to do this remotely. Thank you so much for your help and kindness today.
8 June 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shalini was a fantastic help
Shalini was a fantastic help, very informative and provided many options to make the decision easier. Thank you.
3 June 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hi , thank you so much for your wonderful review and the amazing support you’ve shown for Shalini, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Service
Was served by Sam, Fantastic service found me the best deal possible and was polite and respectful
11 May 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Zach,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just changed home phone
Just changed home phone , broadband and mobile to Vodafone . Shalina at Hereford dealt with everything , she was very pleasant and good to deal with .
4 May 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Yesh was brilliant
Yesh was brilliant. She helped me find the best deal for me and my son. She explained everything patiently and was very professional. Thanks again Yesh ! Will see her again when I visit the Hereford store
4 May 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Shalini was really helpful doing the…
Shalini was really helpful doing the tech service for me. Highly recommend
22 April 2026
Unprompted review
Reply from Vodafone UK - Hereford
Hey Raymond,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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