Coree and Billy were great at helping me with my phone upgrade, even when there were complications with the approval, it was still resolved same day. Amazing customer service
Location
Switch location4 Market Hall Street, WS11 1EB Cannock, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Billy was polite abd professional and explained everything to us
Company replied
⭐⭐⭐⭐⭐ Billy at Vodafone provided outstanding customer service from start to finish. He was friendly, professional, and incredibly knowledgeable. He took the time to explain all the options clearly,... See more
Company replied
Both Coree & Billy were brilliant. Polite, friendly and professional Even saved us money as well as swapping our internet provider
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cannock
Written by the company
Contact info
4 Market Hall Street, WS11 1EB, Cannock, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly& helpful staff and sorted my…
Friendly& helpful staff and sorted my contract out quickly and explained everything clearly. Would definitely recommend the Cannock branch.

Reply from Vodafone UK - Cannock
Really helpful guys
Really helpful guys, Coree was really professional and really helped someone who is not very good with phones. Couldn't recommend her more!

Reply from Vodafone UK - Cannock

Reply from Vodafone UK - Cannock
Corey was quick and assertive, sorted my phone straight away
Corey was very nice and assertive , he was quick and got my phone for my very quickly i was in & out

Reply from Vodafone UK - Cannock
Billy was extremely helpful as always
Billy was extremely helpful as always

Reply from Vodafone UK - Cannock

Reply from Vodafone UK - Cannock
Nat helped me today
Nat helped me today. She was very helpful and patient. She explained everything very well and I'm very pleased with the upgrades she helped me sort 😀

Reply from Vodafone UK - Cannock
Fantastic service
Fantastic service. Great group and extremely helpfull

Reply from Vodafone UK - Cannock
5 ⭐ service
Nat, very helpful and knowledgeable. I would say my best ever experience with Vodafone Will definitely be popping back to the Cannock store in the future 👍

Reply from Vodafone UK - Cannock
Couldn't fault the service
Couldn't fault the service, explained each subject as we came to them, just a good firm

Reply from Vodafone UK - Cannock
Helped me out so much with a big problem
Helped me out so much with a big problem

Reply from Vodafone UK - Cannock
Helpful
Helpful, knowledgeable staff made the experience easy and efficient. The team were friendly and fun to deal with. All enuires we had were dealt with. Would recommend to anybody who wanted to start a contract or change provider

Reply from Vodafone UK - Cannock
Fantastic service again at Cannock…
Fantastic service again at Cannock Vodafone

Reply from Vodafone UK - Cannock
Service was excellent...very helpful…
Service was excellent...very helpful and friendly!

Reply from Vodafone UK - Cannock
Very helpful & friendly
Very helpful & friendly. Looked all through various different tarrifs. Thanks for all your help *****

Reply from Vodafone UK - Cannock
"Great experience upgrading my contract…
"Great experience upgrading my contract today. The team gave clear, honest advice without any sales pressure. Very professional and straightforward process."

Reply from Vodafone UK - Cannock
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







