I came in today to collect an phone for an online upgrade. I was Assisted by Billy who was very helpful and took the time to enquire as to my phone use and needs. He then recommended an alternative pl... See more
Company replied
Location
Switch location4 Market Hall Street, WS11 1EB Cannock, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hollie at the Cannock store has made our visit a dream. She has spent so much time looking for the right plan for my broadband and mobile phone. I did not feel rushed or pushed into signing up to any... See more
Company replied
⭐⭐⭐⭐⭐ Billy at Vodafone provided outstanding customer service from start to finish. He was friendly, professional, and incredibly knowledgeable. He took the time to explain all the options clearly,... See more
Company replied
Billy was polite abd professional and explained everything to us
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cannock
Written by the company
Contact info
4 Market Hall Street, WS11 1EB, Cannock, United Kingdom
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and explained in language…
Very helpful and explained in language I understand
28 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hollie was great
Hollie was great. So helpful, got me sorted straight away! Ethan was extremely helpful too and talked me through my options.
26 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Olivia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hollie at the Cannock store has made…
Hollie at the Cannock store has made our visit a dream. She has spent so much time looking for the right plan for my broadband and mobile phone. I did not feel rushed or pushed into signing up to anything I was not comfortable with. Lovely girl, very friendly. Staff are all friendly & helpful. Thank you guys.
24 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
"Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Nat very helpful and very clear
Nat very helpful and very clear, sorted everything out for me, very pleasant, thank you so much.
23 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Joanne,
Thanks for the lovely review and fantastic support for Nat.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cannock
Hey Dan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good helpful service 😀
21 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Matthew,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was very helpful and friendly
Holly was very helpful and friendly
She explained everything very well
19 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Aswathi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Coree was absolutely amazing
Coree was absolutely amazing, polite and helpful.
Listened to what we needed and sorted out the problem that we came in with! Thank you very much!!
19 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Sara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Service is great ...
Service is great ...
COREE IS A GREAT GUY..
5 STAR SERVICE....
18 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nat sorted me a upgrade and set up my…
Nat sorted me a upgrade and set up my new phone.
18 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Tracey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Coree sorted our problem out really…
Coree sorted our problem out really well. We always get good service at Cannock.
17 September 2026
Unprompted review
Natasha served me and was really…
Natasha served me and was really helpful! She was polite and told me everything I needed to know! 10/10
16 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Alice,
Thanks for the lovely review and fantastic support for Natasha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Human helped me because the website…
Human helped me because the website couldn't!
16 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service
14 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Elvira,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Today Natasha and Ethan looked after us and went the extra mile.
Thank you both so much
12 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Our service today was excellent
Our service today was excellent. Natasha and Ethan both went the extra mile to give us what we wanted and needed.
So friendly helpful attentive how sales and service should be.
Thanks
12 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Lucy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Natasha and Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hasan has been good
Hasan has been good. Very helpful and polite and did exactly what I came in for.
12 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Alex,
Thanks for the lovely review and fantastic support for Hasan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Always been well advised when coming…
Always been well advised when coming into the store.
Service good and with knowledge.
11 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Gary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cannock
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Found staff to be helpful courteous…
Found staff to be helpful courteous joyful and read all my needs a credit tto the company
10 September 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Merreta. This is fantastic to hear! We truly appreciate your kind words about our team and are so glad they were able to assist you so well.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.