Where to begin!! I came into the Aber store after having some issues trying to resolve something over the phone with Three/Vodafone. Matt the store manager blew me away with his customer skills,... See more
Company replied
Location
Switch location3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... See more
Company replied
Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... See more
Company replied
I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Aberystwyth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
3 North Parade, SY23 2JH, Aberystwyth, Dyfed, United Kingdom
4.9
Excellent
160 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent help ⭐️
I spoke with Matt in store today in Aberystwyth. He was very helpful and patient with me. Answered all my questions, and actually helped me with my phone contract even though I was with a different company. I will be switching to vodaphone now after being shown many different hidden fees I didn’t know about from my old phone company. Thank you Matt 👍🏻
11 July 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Hattie. Thank you for your glowing 5-star review for Matt in our Aberystwyth store. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was great helped me with my query
Matt was great helped me with my query. Couldn't ask for better
25 June 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Chris,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Went in to get prices if I switched…
Went in to get prices if I switched over when my contract ends. Not only was I given competitive prices, I was also told they could help me with my broadband too.
12 June 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Linda,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt was a great help thank you
Matt was a great help thank you.
Excellent service from start to finish
25 May 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hey Nia,
Thanks for letting us know what an amazing job Matt did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Aberystwyth
Hi Lucy. Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Nicola was very knowledgeable & very…
Nicola was very knowledgeable & very helpful
2 May 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Ian,
Thanks for your support and feedback for Nicola. If you ever need anything, please reach out to us through Social Media. You can do this on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
Thanks again,
Vodafone Social Media team
CJ was absolutely brilliant
CJ was absolutely brilliant - found me the best phone at a competitive price - highly recommended
10 April 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Chloe,
Thanks for taking your time to leave this lovely feedback for CJ. It's great to hear you'd recommended us and you've found a good phone.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing customer service
Amazing customer service, polite and patient and always happy to help whenever I pop in
26 April 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi there,
Thank you so much for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Recent visit
Recent visit, helpfully and knowledgeable staff. Nothing was to much trouble, they made things very clear.
30 April 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi Robin. Thank you for your review. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Waste time contract still not end I…
Waste time contract still not end I found out instead charge £22 I found out they charge me over£46! Sim ony deal worse company!
22 April 2023
Unprompted review
Reply from Vodafone UK - Aberystwyth
Hi there,
Thank you for taking the time to leave your review. I'm sorry that you've been charged differently to what you expected. Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.