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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the product, frequently reporting issues such as random resets, inability to turn on, and problems with inputs. Customers also experienced significant frustration with the user experience, citing issues like constant disconnections, freezing, and unresponsive remotes. The customer service was also a major point of contention, with many finding it unhelpful and dismissive of their problems. However, some people were satisfied with the product's quality, praising the picture and overall performance of their Vizio TVs.

What people talk about most

Product

Customers express significant dissatisfaction with the product, particularly Vizio TVs. Many reviewers report... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers express significant disappointment, citing... See more

User experience

Customers consistently express frustration with the user experience. Many report issues such as the sleep... See more

Customer service

People report negative experiences with customer service. Many customers express frustration with unhelpful... See more

Based on these reviews

Rated 2 out of 5 stars

Purchased a vizio 55 inch tv about a week ago. Very disappointed in the set. Randomly resets for no apparent reason. This happens during live tv , movies and video games. Would not recommend this bran... See more

Rated 2 out of 5 stars

I purchased my 43-inch Vizio tv May 29, 2023. Now, 2 months after my extended warranty ended, the IR sensor has failed. I was really thrilled with my Vizio, as it was the first I had ever purchased. N... See more

Rated 2 out of 5 stars

The TV seems incapable of turning on and prioritizing the console or streaming device inputs, but always prioritizes their stupid "smart" hub. And now after 5 years the remote stopped working for seem... See more

Rated 1 out of 5 stars

I've had the tv for 4 years and there's just too many problems. Vizio doesn't allow apps to be updated. So if any app isn't working correctly, there's nothing you can do about it. Resets randomly for... See more


Company details

  1. Electronics Company
  2. Electronics Store
  3. TV store

Information provided by various external sources

VIZIO is the maker of the top-selling 4K UHD TVs / Displays and America's #1 Sound Bar Company. VIZIO’s mission is to deliver high performance, smarter products with the latest technology innovations.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

114 reviews

5-star
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1-star

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Rated 1 out of 5 stars

If I could give this brand a zero star…

If I could give this brand a zero star I would. Slow picture motion with good connection not meeting costumer satisfaction, hardware is faulty at times and can never work when I want it to. I don’t support this brand anymore

18 April 2026
Unprompted review
Rated 1 out of 5 stars

This tv is the worst!!DO NOT BUY

This tv is the worst!!! It’s stuck on Home Screen connection error. Though my app works fine. This morning it made me merge w Walmart and allow them all these rights. I’ve restarted it 100 times, yes internet connection is good. The remote on my phone works fine, it will turn tv off and on. In settings: software N/A, last update: Dec. 31st, 1969, 7:00pm

13 April 2026
Unprompted review
Rated 1 out of 5 stars

Broken TV, Won’t replace in Warranty, Repair has yet to take place

Terrible customer service after the company sold to Walmart. Got a TV that randomly will not turn on. Multiple calls to customer service to get it fixed, lots of time & info required to qualify, they will not replace within warranty - only offer to repair through third party service that has yet to reach out to me after multiple calls from my end… a month later still no TV. I ask if we can just replace at this point & I will return but they say no, can only start a new ticket again (for more down time & I assume the same result). My time off from work while repair takes place is worth more than fixing the TV at this point. Not to mention the software now features unskippable ads and it will automatically switch you to their Vizio input and run ads instead of allowing the TV to remain on another input of choice. After supporting for over 10 years I will never buy another Vizio again, save yourself the headaches

1 March 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst companies I've ever…

One of the worst companies I've ever purchased from. They offer a really poor 1 year warranty on their products. My TV's display stopped working only after 2 years, and Vizio support was completely uninterested in helping. In hindsight, saving a few dollars to buy a budget-brand TV was a poor decision. Save your time and headache, and pick any other brand to buy your TV. The panels are unreliable and will fail. One of the worst purchases I've ever made, will never buy a Vizio product again.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

VIZIO sucks big time

Unfortunately, with VIZIO, I purchased this as a gift in 2024 for my nieces. They didn't use it 10 days ago. I opened this box brand new and now unit after five days of working won't I have spent endless hours trying to fix finally got through to representative and they're telling me sorry warranty is out. We can't fix anything. This is the worst company customer service I've ever heard. I love the product, but this company is absolutely the biggest douche of all companies if you can't stand behind a brand new box regardless of two years ago when you bought it for a Christmas present that tells me this company sucks and I will never purchase it again.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

This 43'vizio smart tv is the worst

This 43'vizio smart tv is the worst. I see now why they are so cheap. There is a loss of Internet connection all the time, picture blackouts, freezing, remote doesn't want to work properly. It's irritating AF and I've only had this tv two months. I don't suggest to anyone to buy this product. I ordered it from Walmart online, it's the worst, I think the ONN is a better brand than this cause I truly wasted my money on this bull crap.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

MyVizio TV screen developed vertical…

MyVizio TV screen developed vertical lines and a horizontal line across the center of the screen. The TV is only 10 months old! I filed a warranty claim and they had the balls to say I caused the physical damage to the screen!!!! Never buy a Vizio product. But I filed a formal complaint with the BBB today😜

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Worst TV purchase ever

Worst TV purchase ever. Streaming problems, over 2 years with no software updates, turns off and restarts on its own, crashes, will never buy another vizio ever. We hate this TV.

16 January 2026
Unprompted review
Rated 4 out of 5 stars

Good value, easy setup

Picture quality is great for the price and setup was easy. The smart TV interface can be a little sluggish, but overall it’s been reliable and I’m happy with it.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Too Many Problems

I've had the tv for 4 years and there's just too many problems. Vizio doesn't allow apps to be updated. So if any app isn't working correctly, there's nothing you can do about it. Resets randomly for no apparent reason. The entire tv needs to be rebooted on a regular basis in for it to work properly.

25 December 2025
Unprompted review
Rated 1 out of 5 stars

This is nonsense

This is nonsense, not only had I purchased a television, but in order to use the television, I have to pay for an activation fee. This is a scam. I took it right back to the store and purchased a different brand television that works exactly the same. I will not buy something that I have to pay to use especially when it is available otherwise. Vizio will not be part of any purchasing that I will do in the future.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Garbage

Garbage. If 0 was an option sir. I had issues and contacted them. What a joke. Garbage. Do not but this cheap junk

6 October 2025
Unprompted review
Rated 1 out of 5 stars

this TV is two years old

this TV is two years old, it really hasn’t gotten a whole heck of a lot of usage. Occasionally in the past, it has issues connecting back up to the Wi-Fi when it is powered down. Not a big deal really. However, at this point, I cannot turn the TV back on again. All I get is a black screen. There is a blinking white light in the lower right corner. If you Google search this, you will see that it is a common problem with these TVs and it has been going on for sometime.
That’s the mark of a lousy company when they know they have a problem, but they still won’t fix it. The idea is to last the warranty period, and otherwise provide absolutely no reliability. Sorry Mr. Vizio, but I expect to get more than two years of usage out of a TV. My recommendation is to stay as far away from this company as possible.
get a Phillips TV. Maybe a Sony. I heard LG is good.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Good if you are a gamer but terrible for most anything else

I don't know what happened to Vizio my father had one for years was a good tv.. I bought a 65 bout 10 months ago had the mother board replaced within a month and the picture is flat out terrible I cannot even tell what's on tv alot of times.. now the quantum is pretty good but the one I bought is complete trash I'll never buy one again ..

20 October 2025
Unprompted review
Rated 3 out of 5 stars

The tv isn’t the greatest

The tv isn’t the greatest. The color sometimes go in between green spots & regular color. It cuts off by itself. The tv says it can’t find an input or no signal on the input like the game or cable box when it is plugged in. The remote stop signaling to the tv 😒. I will never buy this brand of tv ever again

4 October 2025
Unprompted review

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