The site does not make it clear whether the “WCB” tickets for this venue are ONLY for wheelchair seating. That seems important to know.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Unable to open app - wish it was just a regular log in with username/password.
Company replied
Love the communication thats provided once you purchase a ticket. Your app is very easy to navigate. Just wish you could allow tickets to be able to transfer to my Google Wallet.
Company replied
As a veteran and long time kraken hockey fan who has been unable to attend any games due to being in Japan on orders... You made it easy, safe, and quick to get the tickets for me and my family. I app... See more
Company replied
Company details
Written by the company
Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. We were founded on a passion for live events and a mission to improve and simplify the ticket-purchasing experience, which means we’re committed to helping you find tickets quickly and safely, so you can focus on what matters: enjoying your event. Is Vivid Seats Legit? Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
Vivid Seats Game Center
Written by the company
- Flex your fandom in the Vivid Seats App with daily games for a chance to WIN FREE TICKETS.
- Play daily games to score points and earn tokens towards Game Center rewards. Eligible players can also earn entries in weekly drawings for FREE tickets.
100% Buyer Guarantee
Designed to give you full peace-of-mind, safety, and security
We want to offer you the best tickets for the events you’re excited about and make the purchase experience easy. We are here for you when you need us.
Contact info
Chicago, United States
- 8668488499
- www.vividseats.com
4.3
Excellent
114K reviews
Asks customers to review
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user experience
30 July 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Hi customer, we appreciate you taking a moment to review your experience. Wishing you more smooth ticketing and memorable events ahead!
Great experience
30 July 2026
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
The staff
The staff, the live staff, not the staff that you try to communicate via FAQs or text messaging, is extremely helpful. Like everyone else, trying to leverage AI to basically perform all of your customer service functions is a massive and stupid mistake.
30 July 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
We'd love to hear more additional comments or suggestions you may have. Please feel free to reach out to us anytime if there is anything specific you'd like to share to help us better understand your experience and improve our service in the future.
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Took so many steps and Apps and logins
Took so many steps and Apps and logins. Like just send me the tickets and be done with it
30 July 2026
Reply from Vivid Seats
Hi, we're sorry to hear your experience wasn't as simple as expected. Some venues require tickets to be delivered through their own secure platforms, which may involve logging into an account or using a specific app to access them. These requirements are set by the venue or ticket issuer to help ensure tickets remain secure and valid for entry. We appreciate your feedback and will continue working to make the experience as seamless as possible.
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
It was good thanks
30 July 2026
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Too difficult to maneuver thru all the…
Too difficult to maneuver thru all the different screens. Would not use the app again
30 July 2026
Reply from Vivid Seats
Hi, we're sorry to hear the app was difficult to navigate. We appreciate you taking the time to share your feedback, as we're always looking for ways to improve the experience. Thank you for giving us a try, and we'll be sure to share your comments with our team.
Reply from Vivid Seats
Thank you for trusting us with your live event experience and for the high star rating!
quick and easy
30 July 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
Hi there! Sorry to hear you're having trouble accepting your tickets. Please reach out to us, and we’ll be happy to walk you through the process and help resolve any issues. We want to make sure your tickets are all set for the event.
The seats seem to be cheaper than other…
The seats seem to be cheaper than other websites.
30 July 2026
Reply from Vivid Seats
We really appreciate your positive review. Thank you for choosing us!
Reply from Vivid Seats
We truly appreciate the review. Helping you get to the events you love is what we’re here for!
Fast and easy!
30 July 2026
Reply from Vivid Seats
We truly appreciate your positive review! Making it easy for you to enjoy your favorite events is why we do what we do. Until next time!
Reply from Vivid Seats
Your experience is exactly the kind of vibe we work toward. We love helping you get to the events that matter most. Thanks for the review!
Reply from Vivid Seats
We know how crucial it is to have your tickets before the event, which is why we stand behind every purchase with our Buyer Guarantee. This means your tickets will be genuine and valid, and you’ll receive them in plenty of time. Should any issues arise with your order, we promise to do everything we can to find comparable or better replacements. If that’s not possible, you’ll receive a full refund.
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