Is this scam
Is this scam? I ordered some products on 3/25/2026. Never received my tracking number. No one answering my email. Please refund my money back!??
25 March 2026
Unprompted review
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Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health Food Store
- Herbal Medicine Store
- Organic Food Store
- Sports Nutrition Store
Written by the company
VitaMondo is a European health food store selling dietary supplements and health foods. Our main product lines are organic plant extracts, mushroom extracts, and superfood supplements. We have a broad focus that covers healthy longevity and aging, cardiovascular health, cognition and memory, anti-stress and sleep aids, male & female wellbeing, joints and movements, along with physical health. The products we sell and ship comes from our own warehouse and are not available by shops on Alibaba, AliExpress, eBay, or Amazon. We ship for free to 100 countries and we don't have any minimum purchase amounts for free shipping. We ship products from our warehouse in Asia. Our current online shops are at: https://vitamondo.net/ and https://vitamondo.eu/
Contact info
Mikkolantie 9, 3 krs, 33470, Ylöjärvi, Finland
- support@vitamondo.net
- www.vitamondo.net
3.2
Average
18 reviews
Hasn’t replied to negative reviews
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Great handling
Great packaging. Products came with a certificate of purity. It took one month for delivery to Greece.
15 February 2025
Reply from VitaMondo
Thank you for the great review! Yes, we always include a test certificates of purity to all orders. 🙏
A good price and smooth delivery
14 February 2025
Reply from VitaMondo
Thank you for your nice review! We strive to be very competitive for high quality supplements. 😁
Good costumer service
Good costumer service. It took a bit for them to respond but they did and are helpful. Product arrived even if it took a while from Eur to Canada and good quality.
17 February 2025
Unprompted review
Reply from VitaMondo
Thank you for your nice review! ☀️
Excellent Supplier
As a regular buyer I can confirm that their products are excellent and always come with a COA. Mia is very nice, on several occasions she managed to find for me some rarer TCM extracts that were not listed on VitaMondo's website, many thanks again :)
7 May 2024
Unprompted review
Reply from VitaMondo
Thanks a thousand! We appreciate having regular customers like you.
Life-changing Supplements.
I stumbled upon VitaMondo while searching for organic supplements to boost my overall health. I've been using their organic plant and mushroom extract powders for a few months now, and the results have been remarkable! Not only do I feel more energized and focused, but I've also noticed improvements in my joint health and overall well-being. Their products are of top-notch quality, and the free worldwide shipping is definitely a plus. Highly recommend VitaMondo to anyone looking to enhance their health naturally!
2 May 2024
Unprompted review
Reply from VitaMondo
Thank you for your nice feedback! Yes, having products with excellent quality is crucial for us and we're happy you appreciate it.
I will change this review if I get…
I will change this review if I get satisfaction from the company. I wrote to them day before yesterday about this issue, but no reply!
I purchased 2 items which were shipped under a SINGLE tracking # SYRM144246948. I assumed the 2 under the same track # were shipped in one package. THEY WERE NOT. Instead I received only 1 item shipped in 1 package under that tracking #, and have not received the other. The missing item is 1 kg L-Ergothioneine. My post office knows nothing about this other package, if indeed one was sent. I REALLY WANTED THIS ITEM AND SPENT A LOT OF MONEY ON IT. PLEASE MAKE THIS RIGHT. Your tracking site says this order was fulfilled in total. IT HAS NOT BEEN FULFILLED. PLEASE HELP.
12/30/23: I HAVE RECEIVED SATISFACTION. MY PARCEL IS IN THE POST OFFICE IN MY STATE, AND WILL LIKELY BE DELIVERED IN A COUPLE DAYS. THE PROBLEM WAS THAT THE 3RD PACKAGE'S TRACKING # WAS NOT ENTERED CORRECTLY. I AM HAPPY NOW!
27 December 2023
Unprompted review
Reply from VitaMondo
Hi Cynthia,
Don’t worry! The ergothioneine was sent in a separate parcel at the same time with the tracking number SYRM144268293, so it is on the way to you. The parcel has arrived at the WEST FARGO NETWORK DISTRIBUTION CENTER of USPS. Our apologies for having sent you the same tracking number for this as for another parcel.
Unfortunately shipping companies limit parcel sizes and the maximal weight that we can ship is usually 1 kg / 35.3oz and they often arrive a slightly different times.
Ps. We appreciate if you can just update the stars after you've received the last parcel.
Best wishes,
Mia, Customer support
VitaMondo
I ordered coffee ☕ berry fruit powder
I ordered coffee ☕ berry fruit powder, thinking it was coming Hawaii, Brazil, South America or Africa, instead I find out afterwards, this powder is from China 🇨🇳 I didn't know China produces coffee and I certainly wouldn't order any food items from China, since China doesn't have an ISO standard for food safety and integrity. I have been frustrated at the slow 🐌 pace of VitaMondo Support responses 😑 and have been disappointed at the lack of clarity on itemized products and their origin, this is deceptive sales marketing on behalf of VitaMondo Inc, I will never order from them again...👎
1 July 2023
Unprompted review
Reply from VitaMondo
We are sorry you do not trust products from China! Even if we are a European company, we do state on the first page that we carry Asian superfoods, and in addition on the shipping & delivery page, on FAQ page, etc. We strive to be clear that we ship from Asia, including China. China is a large manufacturer of coffee and grows over 100,000 tons annually. We do not approve of any deceptive marketing and would be happy to address it in case there are any misleading statements.
We responded to the multiple messages you had before and after you ordered. As we explained, Yahoo have quite poor spam filters, so we recommend checking the spam folder and/or using other email addresses.
ISO is an international standard and essentially all manufacturers we use are certified an ISO standard. What is important here is that coffee beans are certified as organic (in USA and EU) for the shells raw material to be of great quality.
NOTE! We only use shells that we purchase from a certified organic coffee bean plantation. The shells are then used to produce our water-extracted red coffee berry shell extract. Conventionally grown coffee plantations tend to use a lot of pesticides so we don't recommend that people purchase shell extracts that made from common conventional coffee beans.
Great customer service and prices
I find the products to be of good quality well packaged
There was an issue with delivery with two items of my order caused needlessly it seems by the import authorities , vitamondo resolved the problem immediately and proficiently
Very reasonably priced too
Really pleased overall
30 March 2023
Unprompted review
Order cancellation: prompt service and no fuss
Their customer service is good and honest. I ordered something by mistake and had to cancel my order. They responded to my request promptly and gave me the refund I requested without fuss.
7 June 2022
Unprompted review
Excellent communication
31 August 2021
Unprompted review
Excelent quality and price
Excelent quality and price, great customer service, delivery might take a while, still worth the waiting, 10/10
12 May 2021
Unprompted review
Reply from VitaMondo
Thank you! We strive to exceed or customers expectations. The delivery times are getting better now shipping is returning to normal from the COVID-19 interruptions.
Best regards,
VitaMondo team
Reply from VitaMondo
Thanks! We appreciate your feedback. 😃
super efficasse
17 April 2021
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