I recently placed my first order with VitaminExpress as a new customer, and I have to say I am extremely satisfied with the entire experience. From the moment I landed on their website, everythi... See more
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I recently placed my first order with VitaminExpress as a new customer, and I have to say I am extremely satisfied with the entire experience. From the moment I landed on their website, everythi... See more
Company replied
I like your products based on quality but I dislike your packaging, it's terrible, the packers simply throw the products in a box usually bigger than what is required...I have ordered Krill Oil in the... See more
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The company made a mistake but were quick to rectify it. It then involved more effort from me than I expected to return the incorrectly sent items then await the refund of the postage. A bit of a fa... See more
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Vitamin D3 plus K2 are excellent, the capsules contain the suitable dose for me and you need only one a day. Very easy to take daily. The supplements are certified which is reassuring in a huge market... See more
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Written by the company
At Vitamin Express, we believe that better health starts with informed choices. For over 20 years, we've helped customers across Europe find premium vitamins, minerals and nutritional supplements they can trust. Our carefully curated portfolio combines high-quality products with science-backed expertise, making it easier to choose the right nutritional support for every stage of life.
We're more than an online supplement store. Our team is dedicated to helping you make informed health decisions through trusted advice, educational content and exceptional customer support. Whether you're looking to support your energy, immunity, gut health, longevity or everyday wellbeing, we're here to support your journey.
From carefully selected products and fast delivery to our 100-day money-back guarantee, every part of the Vitamin Express experience is designed to give you confidence in every purchase.
We carefully curate premium vitamins, minerals and nutritional supplements that meet our high standards for quality, transparency and effectiveness.
Our team combines science-backed knowledge with trusted educational content and dedicated customer support to help you make informed health decisions.
From seamless shopping and fast delivery to our 100-day money-back guarantee, we strive to provide an experience our customers can rely on every time they shop with us.
Gratis Versand & Rückversand & kurze Versandzeit
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I have received my order on time and time will tell if the product works.

Reply from VitaminExpress
Quick to order and fast delivery
Ordered vit B 12 sublingual, however it doesn’t dissolve under the tongue. You have to bite it and crunch it. Not quite fast melt.

Reply from VitaminExpress
Bad bad expirience , I
Paid twice ! Nothing was delivered , my money is not in my bank account and they never delivered my vitamins / no answer !!
I think they are fake !! They steal money from inocente people !!

Reply from VitaminExpress
Been using Ubiquinol Q10 for some years now and wouldn’t be without it, I’m 71 years old and have bought it for my 50 year old daughter to try

Reply from VitaminExpress
I'm very satisfied with their products and services as well。Highly recommend。

Reply from VitaminExpress
Signed up for a one-time order, got enrolled in a subscription without my knowledge. Cancelled as i wasn’t happy with the product, never received the second shipment and instead received a debt collection letter from an Austrian agency demanding €57 for a €20 product I never got. Disgraceful way to treat customers. Currently disputing with my bank. AVOID

Reply from VitaminExpress
Very pleased with everything. I really like all the vitamins I buy vitamins express. Thank you

Reply from VitaminExpress

Reply from VitaminExpress
Product arrived in good time and in excellent sealed container.
But, the capsules is too big for me to swallow as I have difficulties swallowing big capsules.
I wasn't very convinced if opening up the capsules is safe and efficient for my health.
So, I gave the unopened pack of capsules to a family member who has no difficulty swallowing big capsules.

Reply from VitaminExpress
THIS IS THE SECOND REVIEW I LEAVE ON THIS FRAUD COMPANY, PLEASE DO NOT BUY FROM THEM. NOT ONLY THEY DON'T SHIP AND TAKE THE MONEY BUT THEIR WEBSITE IS ALSO VERY BAD AND THEIR PHONE SUPPORT IS A SCAM TOO (NOBODY ANSWERS THE CALL EVER). PLEASE AVOID THIS SCAMMERS, THEY ARE NOT NORMAL COMPANY THEY ARE SCAMMING PEOPLE

Reply from VitaminExpress
Never received package. It was delivered to another building.

Reply from VitaminExpress
The item I ordered was delivered very quickly and according to my instructions.

Reply from VitaminExpress
I ordered a box of pills on Sunday evening from Spain and I got them delivered on Tuesday afternoon so less than 48 hours for the overall process, which has been very fast and great. I will order again from their website.

Reply from VitaminExpress
Easy to order, delivery when expected, items as ordered.
Only issue is with packaging: two very small boxes containing liquid filled glass bottles, sent in a rather large box with no protective inner packing materials. Consider myself lucky that products weren't broken in transit because everyone knows the post doesn't treat parcels gently.
Anyway that was my only issue and I do recommend the company and would use again

Reply from VitaminExpress
Good information about what you are buying, what ingredients it contains and how it's acquired. Allowing you to make informative decisions on whether they are right for you or not.
Also easy and clear ordering system.

Reply from VitaminExpress
I and my family has been taking vitality projects and we're highly happy and also I had introduced some of our relatives and friends and they are all glad.

Reply from VitaminExpress
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