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VitaminExpress Reviews 

10,660
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I recently placed my first order with VitaminExpress as a new customer, and I have to say I am extremely satisfied with the entire experience. From the moment I landed on their website, everythi... See more

Company replied

Rated 3 out of 5 stars

I like your products based on quality but I dislike your packaging, it's terrible, the packers simply throw the products in a box usually bigger than what is required...I have ordered Krill Oil in the... See more

Company replied

Rated 4 out of 5 stars

The company made a mistake but were quick to rectify it. It then involved more effort from me than I expected to return the incorrectly sent items then await the refund of the postage. A bit of a fa... See more

Company replied

Rated 5 out of 5 stars

Vitamin D3 plus K2 are excellent, the capsules contain the suitable dose for me and you need only one a day. Very easy to take daily. The supplements are certified which is reassuring in a huge market... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Herbal Medicine Store
  5. Pharmacy

About VitaminExpress

Written by the company

Description

Your Trusted Nutritional Partner

At Vitamin Express, we believe that better health starts with informed choices. For over 20 years, we've helped customers across Europe find premium vitamins, minerals and nutritional supplements they can trust. Our carefully curated portfolio combines high-quality products with science-backed expertise, making it easier to choose the right nutritional support for every stage of life.

We're more than an online supplement store. Our team is dedicated to helping you make informed health decisions through trusted advice, educational content and exceptional customer support. Whether you're looking to support your energy, immunity, gut health, longevity or everyday wellbeing, we're here to support your journey.

From carefully selected products and fast delivery to our 100-day money-back guarantee, every part of the Vitamin Express experience is designed to give you confidence in every purchase.

Why Customers Choose Vitamin Express

Expert Choice

We carefully curate premium vitamins, minerals and nutritional supplements that meet our high standards for quality, transparency and effectiveness.

Expert Advice

Our team combines science-backed knowledge with trusted educational content and dedicated customer support to help you make informed health decisions.

Express Experience

From seamless shopping and fast delivery to our 100-day money-back guarantee, we strive to provide an experience our customers can rely on every time they shop with us.

Unser Versand

Gratis Versand & Rückversand & kurze Versandzeit

Profitieren Sie von unserem kostenlosen Versand sowie dem Rückversand, damit Sie kein Risiko eingehen. Zudem beträgt die Lieferzeit lediglich 1-2 Werktage.

Contact info

4.1

Great

TrustScore 4 out of 5

11K reviews

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4.1

All reviews

(10,660)

3,384 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap not premium.

Items are almost out of date! Tried calling customer services and spoke to a German man who could not speak english. Product is not premium 👎👎

1 July 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you very much for your review.

I’m sorry to hear that you are not satisfied.
Please send an email to our customer service team.

Kind regards,
Vitamin Express
Customer Service

Rated 5 out of 5 stars

Excellent service… and fab on the ball …

Excellent service… and fab on the ball delivery 👍✨

30 June 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

Very prompt delivery and updates…

Very prompt delivery and updates provided

30 June 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 4 out of 5 stars

Overall positive experience

The company made a mistake but were quick to rectify it. It then involved more effort from me than I expected to return the incorrectly sent items then await the refund of the postage. A bit of a faff in the end.
The product seems to be of high quality so far, as never used them before.

22 June 2026
VitaminExpress logo

Reply from VitaminExpress

Thank you very much for your positive review!
We are delighted to hear that you are satisfied with your experience at VitaminExpress. Your positive feedback is a great motivation for our team and confirms our commitment to providing high-quality products and reliable service.
Thank you for taking the time to share your experience. We look forward to serving you again in the future.
Your VitaminExpress Team

Rated 5 out of 5 stars

The Packaging was good and the time it…

The Packaging was good and the time it took was fast. I've not took enough of the B12 vitamins yet to see how they perform.

21 June 2026
VitaminExpress logo

Reply from VitaminExpress

Thank you very much for your positive review!
We are delighted to hear that you are satisfied with your experience at VitaminExpress. Your positive feedback is a great motivation for our team and confirms our commitment to providing high-quality products and reliable service.
Thank you for taking the time to share your experience. We look forward to serving you again in the future.
Your VitaminExpress Team

Rated 5 out of 5 stars

GOOD QUALITY PRODUCTS

I like that VitaminExpress provides very detailed information on their products resulting in easier decision making. I order all of my supplements from this company. I can highly recommend it.

13 June 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer.
We are so pleased to hear that our detailed product information helps with your decision-making. We truly appreciate your loyalty and recommendation!

Kind regars,
Vitaminexpress

Rated 5 out of 5 stars

Good prices

Good prices, fast delievery, good packaging

11 January 2026
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Reply from VitaminExpress

Hi, We are glad that you appreciate our fast service and quality. Thank you for your feedback! Wishing you a continued great week. Best regards Vitamin Express

Rated 5 out of 5 stars

Good service

Good service. Items arrived well packaged and on time.

11 June 2026
VitaminExpress logo

Reply from VitaminExpress

We appreciate your kind words. We are so pleased to know you had a positive experience. Thank you for the review.

Rated 5 out of 5 stars

The products are glamorous the best…

The products are glamorous the best thing I've ever used and the best result They deserve a hundred stars

1 June 2026
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Reply from VitaminExpress

We are so happy to hear you love our products and had such a positive experience! Your kind words mean a lot to us. Thank you and enjoy the products.

Kind regard
Vitaminexpress

Rated 1 out of 5 stars

Delivered to wrong address

Delivered to wrong address

The product was delivered to the wrong address address. I did not use a wrong address.

6 June 2026
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Reply from VitaminExpress

Dear Customer,
We are sorry to hear, that you used a wrong address. If you want to receive a refund or a new order, please contact the customer service. We are happy to help you. Thanks for bringing this to our attention.

Please don't hesitate to contact us any time, if you have further questions or Problems.

Kind Regards
Vitaminexpress Customerservice.

Rated 5 out of 5 stars

Fast delivery

I ordered Glycine that I have been using for some time. It arrived very quickly in perfect condition.

6 June 2026
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Reply from VitaminExpress

We're so glad your Glycine arrived quickly and in perfect condition! Thank you for your continued support and positive feedback.

Rated 5 out of 5 stars

Arrived promptly

Arrived promptly
Good products

5 June 2026
VitaminExpress logo

Reply from VitaminExpress

We're glad to hear you enjoyed our products and prompt service. Thank you for your feedback!

Rated 5 out of 5 stars
VitaminExpress logo

Reply from VitaminExpress

Hi,

Thank you for your review and for the good score! We appreciate that. Glad to hear that there was no problems and that the delivery was fast.

Kind regards,
Kristian
VitaminExpress Finland

Rated 4 out of 5 stars

Received the product in a timely…

Received the product in a timely manner, too early to say what difference the product will make to my health.

1 June 2026
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Reply from VitaminExpress

Dear Customer,

Thank you very much for your review.

We understand, of course. Perhaps you might share your experience with us at a later date.

Kind regards
Vitamin Express
Customer Service

Rated 2 out of 5 stars

Despite asking them to send to another…

Despite asking them to send to another address this request was completely ignored

21 May 2026
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Reply from VitaminExpress

Dear Customer,

we’re very sorry to hear about your experience, especially that your request to change the delivery address was not taken into account.

Due to a high volume of emails, there can unfortunately be delays in processing inquiries, and in some cases requests may not be handled in time. We fully understand how frustrating this must be and sincerely apologize for the inconvenience caused.

Please contact our customer service again with your order details so we can review your case as quickly as possible and find a suitable solution for you.

Thank you for your patience and understanding.

Kind regards,
Team Vitaminexpress

Rated 4 out of 5 stars

I recently was searching D3 and k2 for…

I recently was searching D3 and k2 for my daughter and found vitaexpress.
I think it is a good supplement but not sure if in the future they could make this supplement without maltodextrin .

19 May 2026
VitaminExpress logo

Reply from VitaminExpress

Dear customer,

thank you very much for your positive review. We are delighted to hear that you are satisfied with your experience. Providing high‑quality products and reliable service is very important to us, and it is wonderful to know that this has met your expectations.

If you have any questions regarding the products, their use, or your order, our customer service is always here to support you. We are happy to assist you whenever needed.

Kind regards
Team VitaminExpress

Rated 1 out of 5 stars

I purchased your Camu Camu powder at…

I purchased your Camu Camu powder at the end of April. Could you please tell me when I can expect to receive my order? It's already June, and I still haven't received anything. On top of that, you keep asking if I'd like to place another order, but I don't want to buy more until I've even received the first one. When exactly will my order be shipped? My order number is 112349286, and it has consistently shown as "not shipped"

22 April 2026
Unprompted review
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your feedback and please accept our sincere apologies for the inconvenience and confusion.

Your order was unfortunately canceled and refunded approximately two weeks ago due to the item being out of stock.

We regret that this information did not reach you clearly and understand your frustration.

If you have any further questions, please feel free to contact our customer service team.

Kind regards,
Your VitaminExpress Team

Rated 5 out of 5 stars

Excellent Vitamin D3 plus K2

Vitamin D3 plus K2 are excellent, the capsules contain the suitable dose for me and you need only one a day. Very easy to take daily. The supplements are certified which is reassuring in a huge market. Quick delivery.

27 May 2026
Unprompted review
VitaminExpress logo

Reply from VitaminExpress

We are so pleased to hear you find our Vitamin D3 plus K2 effective and convenient! We appreciate you highlighting the suitable dosage and quick delivery. Thank you for your positive feedback.

Rated 1 out of 5 stars

Complaint about Yodel delivery:

Complaint about Yodel delivery:
My doorbell rang, I answered immediately. The delivery driver was driving away. He'd dumped my order in my doorway, only a few feet from a busy street and had driven away before I even got to my door. I do not have a safe space. I will not be buying from you again, and if I'd known you use Yodel I wouldn't have ordered at all. Not acceptable.

29 May 2026
Unprompted review

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