I have been using VistaPrint for many years for both personal and professional needs. Usually, everything works perfectly and I do not need any help. But recently, I had an issue and I was thrilled to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From the moment I reached out to online chat support for help with my company's mug design to the moment the mugs arrived in perfect condition, I felt supported--as if these mugs were the most importa... See more
I have ordered various items (mugs, business cards, mouse pads) from VistaPrint for some time now. Their products have always been very satisfactory. However, i noticed the print quality was off on my... See more
Company replied
Christian introduced himself as our personal advisor. Was able to help me out with updating our tax exempt status and with a discount for our organizations order. He was very kind to look over everyt... See more
Company replied
Company details
- Digital Printing Service
- Business to Business Service
- e-Commerce Service
- Graphic Designer
- Prints and Signs Store
- Promotional Item Store
Written by the company
VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in. We offer a wide range of customizable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want. When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.
There's no business like your business.
Written by the company
- At Vista, we love that about you. We’re here to help you and your business stand out, from print to design to digital. If you can dream it, Vista can help you create it.
Contact info
United States
- 1.866.207.4955
- www.vistaprint.com
4.5
Excellent
6K reviews
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I've used Vistaprint for my company's…
I've used Vistaprint for my company's business cards, rack cards, and posters for 20 years now. They've always come through and if there's been some sort of small error they have made it right. Shipping is always fast and easily tracked through ups.
30 April 2026
Unprompted review
Reply from VistaPrint USA
Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.
Nike polo with embroidery
Ordered Nike polos with custom embroidery. The lead time was very reasonable. The product we received matched the proof they sent us. In all the process was very simple and the communication from Vista Print was very effective.
27 April 2026
Unprompted review
Reply from VistaPrint USA
That's wonderful to hear. We appreciate and value your business, and we're so happy you're pleased with the polo shirts.
Thanksful!
Easy to use the digital tools for made my project.Vista Print really care about his costumers,when I made my order I had an little problem with the sistem,and they help me and solve the problem instantly.My order arrived one day before the schedule and all the products was perfect,nice and make me happy.
28 April 2026
Unprompted review
Reply from VistaPrint USA
We’re delighted to hear that you found our digital tools easy to use and that our team was able to quickly assist you when you encountered an issue. It’s also great to know your order arrived ahead of schedule and that you’re happy with the quality of the products.
We truly appreciate your kind words and your trust in VistaPrint. We look forward to helping you with your next project soon!
I experienced an issue with my business…
I experienced an issue with my business card order—the text came out much smaller than I expected. I contacted chat support, and James Mathew F handled it right away by arranging a replacement without any hassle. The whole process was smooth, quick, and very helpful. I’m really impressed with the customer service. Thanks, James! I’ll definitely be sticking with Vistaprint going forward.
22 February 2026
Unprompted review
Reply from VistaPrint USA
Thank you for sharing your experience with your business card order. We appreciate the time you took to highlight both the issue with the text size and the excellent support you received from James Mathew F. We understand how important it is for your cards to reflect your design expectations, and we are glad that our team was able to resolve this quickly and smoothly.
We truly value your input; it helps us strengthen our service and ensures we continue offering products that meet your expectations. Thank you again for choosing VistaPrint. We look forward to supporting you with future projects.
Always willing to help with products
Products are decently priced and good quality. Customer Service is very helpful.
29 April 2026
Unprompted review
Reply from VistaPrint USA
Thank you for sharing your feedback and for highlighting both the quality of our products and the helpfulness of our Customer Service team. We truly appreciate your recognition of the value and support you experienced.
Your comments have been shared with our team as encouragement to continue improving and delivering products that meet customer expectations.
We value your input; it helps us strengthen our service and ensures we continue offering products that meet your needs. Thank you again for choosing VistaPrint. We look forward to supporting you with future projects.
I had an error on a flier I ordered…
I had an error on a flier I ordered earlier today - reached out and was able to edit the flier. Whew. Great customer service. Joyce was amazing. Thank you.
29 April 2026
Unprompted review
Greatful for the CHAT service
Alyanna Ysabelle talked me through my order. She updated my account and helped with the design. I even ordered a second product. She made things easy for me to finish with links.
29 April 2026
Unprompted review
Reply from VistaPrint USA
Thank you for your wonderful feedback and for taking the time to share your experience.
We’re delighted to hear that Alyanna Ysabelle was able to assist you effectively with your order, help update your account, and support you through the design process. It’s great to know the guidance made things easier and even led to a second purchase.
We truly appreciate your support and look forward to serving you again in the future.
Chat Feature (AngelicaRoseL) was fabulous
I used your chat feature because I wasn't sure I was ordering correctly, and I wasn't. Not only did AngelicaRoseL help me figure out my first questions, but she helped me figure out what I really needed to make my signage last for a long time. She was amazing and deserves a nice raise!
29 April 2026
Unprompted review
Thank you so much!
I am an older woman that is not good with technologyv (putting that mildly). I wanted to change my business card up a little bit so I had the GREAT Fortune of chatting with Lea V. She was so wonderful and helpful I could not have asked for a better representative to get me through this process. You need to give her a raise! Thank you so much for all you did Lea.
29 April 2026
Unprompted review
Reply from VistaPrint USA
Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience and that Lea V. was able to assist you so effectively throughout the process. We truly appreciate you taking the time to share this feedback, and we’ll be sure to pass along your recognition. If there’s anything else you need, we’re always here to help.
I have been using vista print now for 7…
I have been using vista print now for 7 years.. love how everything looks.will be making another order soon.
24 April 2026
Unprompted review
Reply from VistaPrint USA
Thank you so much for your continued support over the past 7 years! We’re thrilled to hear you love how everything turns out. We really appreciate your loyalty and look forward to helping you with your next order.
The best cards ever !
29 April 2026
Unprompted review
It's very excellent help from your…
It's very excellent help from your expertise to create a visiting card.
28 April 2026
Unprompted review
Reply from VistaPrint USA
We’re glad our expertise was helpful in creating your visiting card. We appreciate your feedback and are here if you need any further assistance.
Great products and lots of stuff to buy…
Great products and lots of stuff to buy but very expensive.
28 April 2026
Unprompted review
Reply from VistaPrint USA
We appreciate your review and are happy to hear that you are pleased with the quality of the products we offer.
The experience with John Lester was…
The experience with John Lester was absolutely wonderful. He assisted me with correcting and editing. Angelo was great, also though I got cut off due to he had to wait on me while I was trying to login with ID VerifyMe. That system locked me out due too many failed attempts but my email and password was correct. I was unable to get my Veterans discount.
29 April 2026
Unprompted review
Reply from VistaPrint USA
We are delighted to hear that your experience with our team members was very satisfactory, and that you received helpful assistance with correcting and editing your order. Nevertheless, we are sorry to hear about the inconvenience you faced with the login verification process and the difficulty in applying your discount. Furthermore, we have checked and noted your case, and our support team has already responded and addressed the issue. We are also pleased to confirm that your business cards order has been successfully placed. In addition, please rest assured that your feedback regarding the login verification system and discount application process will be reported to our relevant teams for further review and improvement. We truly appreciate you taking the time to share your experience, and we are glad our team was able to assist you throughout the ordering process.
They fixed my screw up
They fixed my screw up! I royally messed up. I made an order that was extremely time sensitive and I failed to update my address. It was a mistake that was totally on me. I reached out to CS and chatted with Jino. The order had already been shipped so it could not be canceled or redirected. Just when I thought I was going to have to eat the cost of the order Jino checked to see if there was anything he could do to help me out. He offered me a one time courtesy to give me an account credit so that I could re-order the items. He even went so far as to reorder them for me and update my address for me. Jino went above and beyond.
28 April 2026
Unprompted review
Reply from VistaPrint USA
Thanks for your feedback on your recent order for postcards. We are glad that our team member was able to provide a helpful solution by providing a credit for you to reorder the item to the correct address.
Issue Resolved Immediately!!
I had an issue with my business card order — the text printed much smaller than expected. I reached out to chat support and James Mathew F resolved it immediately with a replacement order, no hassle at all. Quick, easy, and genuinely helpful. Really impressed with the customer service. Thank you James! Will be using only Vistaprint from now on
28 April 2026
Unprompted review
Reply from VistaPrint USA
We appreciate you sharing your experience and are happy the business card issue was resolved quickly and effortlessly with our support team. Thank you for your positive feedback; we value your business.
Great Customer Service
I was able to have someone assist me via chat with my design, and they helped me get exactly what I wanted in a matter of a few minutes. VistaPrint has always been easy to use for designing and ordering!
28 April 2026
Unprompted review
Reply from VistaPrint USA
Thank you so much for your kind feedback! We’re thrilled to hear that our chat support team was able to assist you quickly and help bring your design to life exactly as you envisioned. It’s also great to know you continue to find the platform easy to use for both designing and ordering.
VistaPrint…never fails to amaze me
I have been a customer of Vista Print for many years. I helped a friend buy business cards, Logo tshirts and Car Magnet signs.
My designs had some problems with color not being consistent. My eyes are not good. I have cataracts. I reached out. Jocelyn B helped me. She cleaned up the issues with my design in a heartbeat. The designs are now professional and they look amazing. Thank you Jocelyn and thank you Vista print.
28 April 2026
Unprompted review
Reply from VistaPrint USA
Your kind words about our customer care team mean a great deal, and we’re thrilled they were able to assist you so well. We look forward to doing business with you soon again.
Always get my order in record time!!!
27 April 2026
Unprompted review
Reply from VistaPrint USA
We're happy to hear your orders arrive so quickly. We appreciate your feedback and remain available if you need any assistance.
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