We are about to renew our virtual office package for our 4th year. It's perfect for what we need as a business that has moved from a traditional office setup to a home based one. Creech Castle is not... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We moved our registered company address to Virtual HQ and have been so impressed with the service and their virtual office rates. The reception at Blackwell House are professional and efficient. Any... See more
Company replied
Emma and in particular has been amazing in answering questions regarding applying for the virtual office and the process . She advised promptly every step of the way and was so helpful . I know i cou... See more
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We've been working with Virtual HQ for 3 years now and are about to renew for a 4th year. We've been very pleased with their services and prompt responses to all our emails. We have a Virtual Address... See more
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Company details
Written by the company
Virtual HQ are the leading independent provider of virtual office solutions in the UK. Enjoy the benefits of a physical office, without breaking the bank. Watch your company grow and reap the rewards, as well as accessing one of the largest virtual office networks in the UK, offering premium services in prominent locations. At Virtual HQ, it's not just about keeping up appearances - it's about helping your business work harder. And we know how to work up a sweat.
Contact info
Baldwin Street 27-29, BS1 1LT, Bristol, United Kingdom
- 03301599894
- sales@virtual-headquarters.com
- www.virtual-headquarters.com
4.4
Excellent
411 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Virtual Headquarters
Thanks for the 5 stars Antony. 💫
Virtual HQ 💙
Had the pleasure of dealing with josh…
Had the pleasure of dealing with josh and can honestly say he knows his job , made the process run beautifully smooth and highly recommend them , totally professional company.
6 March 2024
Unprompted review
Reply from Virtual Headquarters
Thanks Steve! 🌟 We're so proud of our team and it's wonderful to hear they are having such a big impact.
Virtual HQ 💙
Website was a bit confusing but my…
Website was a bit confusing but my queries were answered quickly .
Would have been 5 stars but the information ref mail collection was confusing. The website says
'' Convenient mail pick up whenever you need it '
But after we had signed up and paid we found out the times to collect mail were restricted and we need to pick up between 8-10. We can work with this but it isn't as convenient as we first believed it to be
26 February 2024
Unprompted review
Reply from Virtual Headquarters
Thank you for your feedback Deb! 😊 Most of our locations have standard (mostly 9-5) opening hours 🕘 but we appreciate there are a couple which deviate from this. These centres are very accommodating and can usually offer alternative times for collection when prearranged, but we'll make sure we improve on our listing for this particular location for the future.
Thanks for your understanding and we're grateful to have you on board! 🤩
Virtual HQ 💙
High quality engagament
Great customer service. We have just registered for the services and so far the cordial and high-quality engagement with onboarding team is impressive.
22 February 2024
Unprompted review
Reply from Virtual Headquarters
Thanks so much! 🌟 We're glad we could support you with your set up. Let us know if you need anything in future!
Virtual HQ 💙
I had a great onboarding experience and…
I had a great onboarding experience and was very satisfied with a seamless experience; the team at Virtual Headquarters are well organised and professional in ensuring clients satisfaction
23 February 2024
Unprompted review
Reply from Virtual Headquarters
Thanks for taking the time to leave us a review Asiya! We're so pleased the set up of your new virtual office was seamless, we're grateful to have you on board! 🥳
Virtual HQ 💙
Reply from Virtual Headquarters
🤩 Thank you for the 5 stars!
Virtual HQ 💙
Simple to add a new business!
Simple to add a new business!
Emma was a fantastic help in helping me add a third business to our Virtual HQ portfolio. Super simple - took a few minutes.
19 February 2024
Unprompted review
Reply from Virtual Headquarters
Yippee, thanks for the review Michael! 🥳 Great to hear you're utilising for multiple businesses. Let us know if you need anything!
Virtual HQ 💙
Easy process and hopefully it helps…
Easy process and hopefully it helps boost my businesses visibility!
12 February 2024
Unprompted review
Reply from Virtual Headquarters
It sure will! Thanks for taking the time to leave us a review. 🌟
Virtual HQ 💙
Josh was great from start to finish…
Josh was great from start to finish told me everything I needed to know on how it all works and what to expect!
Took me no longer then 10mins and with in the hour it was all sorted
15 February 2024
Unprompted review
Reply from Virtual Headquarters
Great to hear this Craig, thanks for choosing us!
Virtual HQ 💙
great service and very responsive and…
great service and very responsive and helped me get an office sorted within hours
15 February 2024
Unprompted review
Reply from Virtual Headquarters
Thanks Sat! We're as quick as we can be whilst maintaining a thorough, accurate set up process! 🌟 Glad to have you on board.
Virtual HQ 💙
An Excellent Experience
A very neat and tidy set up and application process. All done within 48hours
9 February 2024
Unprompted review
Reply from Virtual Headquarters
Great to hear everything is running like clockwork! ⏰ Thanks for taking the time to leave a review Amanda!
Virtual HQ 💙
Emma from virtual headquarters sales…
Emma from virtual headquarters sales team, was so great at understanding my situation and meeting my needs. I'm completely satisfied with the entire experience and outcome. Keep it up!
8 February 2024
Unprompted review
Reply from Virtual Headquarters
Thanks so much Wellnovo! 🌟 We're really grateful to have you as a client.
Virtual HQ 💙
I spent quite a while reviewing virtual…
I spent quite a while reviewing virtual office providers. Virtual HQ came out top for me because of location options, website and price. The registration process was easy and approval was received within 24 hours. No problems at all so far.
8 February 2024
Unprompted review
Reply from Virtual Headquarters
We've worked hard to ensure we host an array of options to suit all businesses - we're so pleased you chose us Matt!
Virtual HQ 💙
Quick Application Process
The application and approval process was smooth and very quick. All done online, with easy to understand instructions and communication.
8 February 2024
Unprompted review
Reply from Virtual Headquarters
Excellent! We're ensured our online set up process is as quick and easy as possible so you can get utilising your fab new virtual office! 🙌
Virtual HQ 💙
Great service
Our experience with Virtual Headquarters has been straightforward and seamless from day one. We will be happy to renew for another year.
5 February 2024
Unprompted review
Reply from Virtual Headquarters
Fantastic! Glad to hear it Rachael. Here's to another year! 🥳
Virtual HQ 💙
Very Fast Setup
I am very happy with customer experience. They are quite fast in replying to emails and setting up the account. Looking forward to using their space!
30 January 2024
Unprompted review
Reply from Virtual Headquarters
We're so glad you're happy! 😄 We hope you enjoy your new virtual office. 💙
Virtual HQ
Reply from Virtual Headquarters
Thanks for your recommendation Charles! 🌟 We're pleased you're happy with our streamlined process. 😏
Virtual HQ 💙
Emma from Virtual Headquarters…
Emma from Virtual Headquarters delivered outstanding service, going above and beyond to offer a generous discount during the registration process. I truly value her support, and I'm delighted to have all three of my companies registered with Virtual Headquarters!
25 January 2024
Unprompted review
Reply from Virtual Headquarters
Go Emma! 🙌 Thanks for sharing your experience, we truly value YOU as a client! 🤗
Virtual HQ 💙
The team was amazing Carly and Emma…
The team was amazing Carly and Emma really help me out of a tough situation and made the process so much easier and smooth for me I recommend them so much thanks again !
23 January 2024
Unprompted review
Reply from Virtual Headquarters
That's great to hear Safiya, we're so glad to have been able to help support you - long may it continue! 🤗
Virtual HQ 💙
Been using for a few years now
Been using for a few years now.
Experience is always quick, smooth and professional.
Emma is delightful.
23 January 2024
Unprompted review
Reply from Virtual Headquarters
Thanks for the 5 stars Dan ✨ - we'll let Emma know! We're very grateful to have you onboard. 😁
Virtual HQ 💙
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