Virtual College Reviews 

16,415
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 544 reviews, reviewers overwhelmingly had a great experience with this company, noting that everything from start to finish was smooth. Customers find the online courses exceptionally clear, informative, and very easy to navigate directly from the comfort of home. People deeply appreciate the well-structured modules and helpful mini-tests that make learning both engaging and straightforward throughout the process. Some reviewers were not happy with technical glitches, mentioning that course pages and videos were slow to load or contained broken links. A few individuals also noted that the training sessions took significantly longer to complete than advertised or presented unexpected access challenges.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Website

Consumers express satisfaction with the website, highlighting that it is very easy to navigate,... See more

Product

Users describe satisfaction with the product, highlighting precise, well-structured, and informative course... See more

Service

Reviewers mention positive feedback about service, noting that everything was fast, professional, and easy to... See more

Instructions

People report high satisfaction with the instructions provided throughout the training. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well what can I say?! I thought I knew about Health & Safety but my knowledge improved by the time I took the assessments. A fantastic and easy on the eye course . whilst navigating the course: it’s... See more

Company replied

Rated 5 out of 5 stars

This course was very straight forward and jargon free. Nice multiple choice questions throughout and not too many. Sensitive topics other than FGM were included on the course. This has enlightened... See more

Company replied

Rated 5 out of 5 stars

This is an easy to use, easy to understand course. Good value for money as you don't need to spend money having the certificate posted if you don't want to as you can download a pdf version of your ce... See more

Company replied

Rated 5 out of 5 stars

Instructions easy to follow. Clear, well-presented information. The mini revision tests are effective and helpful. It took much longer to complete than advertised, the modules and individual page... See more

Company replied


Company details

  1. Educational Institution
  2. Distance Learning Center
  3. Educational Consultant
  4. Educational Supply Store

Written by the company

Virtual College create inspiring digital training solutions from ready-to-go courses to large scale training transformation programmes, underpinned by great learning technology and real-world learning and development expertise. We have experience of delivering training to more than 5.5 million learners and a wide range of organisations.

Virtual College Ltd

Written by the company

Promise 1
Over 5.5 million registered online learners
Promise 2
Over 350 online courses
Promise 3
Secure access to your courses 24 hours a day, 7 days a week
Promise 4
Instant digital certificate with every course
Promise 5
Established for 30 years

Contact info

Promotion box for Virtual College

Online training for the workplace

Certified compliance courses on a user-friendly learning platform.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(16,415)

518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to follow course and then the…

Easy to follow course and then the assessment completed after. Great to get it done in two hours. Saved a proposed all day at work!

13 June 2026
Virtual College logo

Reply from Virtual College

Hi Angela

Thank you for your review!

We're pleased to hear you found the course easy to follow and could complete it in just a couple of hours. It's great to know the flexibility of online learning helped save you time.

Kind regards,

Ryan
Virtual College

Rated 1 out of 5 stars

Really poor experience

Really poor experience. Unable to log on or set a password. Apparently due to a firewall issue. Then unable to access a link to the course. When the page finally opened I was still unable to do the course because of pop ups that kept appearing advertising all their other courses. AVOID if you can!!

22 June 2026
Unprompted review
Virtual College logo

Reply from Virtual College

Thank you for taking the time to share your feedback.

We're sorry to hear about the difficulties you experienced accessing your course.

We understand how frustrating technical issues can be when you're trying to complete your training.

While our support team worked with you to resolve the login and course access issues, we're sorry that the overall experience did not meet your expectations.

Thank you again for your feedback.

We value all learner comments and use them to help improve our services.

Many thanks

Ryan
Virtual College

Rated 5 out of 5 stars
Virtual College logo

Reply from Virtual College

Hello Paul, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy and simple to help get my business…

Easy and simple to help get my business up and running. Thank you

19 June 2026
Virtual College logo

Reply from Virtual College

Hello Mark, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

The course was clear and informative

The course was clear and informative, and a good basis for hands-on training

11 June 2026
Virtual College logo

Reply from Virtual College

Hello Alan, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

It was hard course but virtual…

It was hard course but virtual learning made it easier

10 June 2026
Virtual College logo

Reply from Virtual College

Hello David, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Excellent course

Excellent course, easy to navigate around. The course was recommended to myself and I will certainly pass that recommendation on.

14 June 2026
Virtual College logo

Reply from Virtual College

Hello Nicola, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Very easy to enrol and the course was…

Very easy to enrol and the course was well put together with easy to follow instructions .

16 June 2026
Virtual College logo

Reply from Virtual College

Hello Alisa, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 4 out of 5 stars

Simple process to complete mandatory training

Simple process, helpful resources and largely user friendly interface.

8 June 2026
Virtual College logo

Reply from Virtual College

Hello, thank you for your review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Great value for price

Great value for price. Very effective. Great amount of contents and is right!

13 June 2026
Virtual College logo

Reply from Virtual College

Hello Sophia, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Food hygiene and rules and regulations that govern it

Taking that class made me more knowledgeable , now i take more caution when it comes to food hygiene.
This online class really helps alot

2 June 2026
Virtual College logo

Reply from Virtual College

Hello Oluwakemi, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 4 out of 5 stars

Great training with good selection of…

Great training with good selection of courses although would like to see some courses on quality, eg, internal audits. would like to be able to book group training where more one session on same topic is requires. And the option to phone and speak to someone from the company for a query.

10 June 2026
Virtual College logo

Reply from Virtual College

Thank you for your review. We're pleased you enjoyed our training and course selection, and we appreciate your feedback on additional courses, group bookings, and support options.

Kind Regards

Ryan
Virtual College

Rated 5 out of 5 stars

Good experience

Good experience
Thanks

4 June 2026
Virtual College logo

Reply from Virtual College

Thanks for leaving a 5* Star review. Its much appreciated.

Kind Regards

Ryan
Virtual College

Rated 5 out of 5 stars

Easy to navigate

A very accessible, easy to navigate course. Information presented in a clear way.

2 June 2026
Virtual College logo

Reply from Virtual College

Thank you for your review. We're delighted to hear you found the course accessible, easy to navigate, and the information clear. We appreciate your feedback!

Many thanks
Ryan
Virtual College

Rated 4 out of 5 stars

Straight forward to book and straight…

Straight forward to book and straight forward to pass the training on to the appropriate person.

2 June 2026
Virtual College logo

Reply from Virtual College

Thank you for your review. We're glad you found the booking process simple and the training easy to assign. Thanks for choosing Virtual College!

Regards
Ryan
Virtual College

Rated 5 out of 5 stars

Easy to follow

Easy to follow

8 June 2026
Virtual College logo

Reply from Virtual College

Hi David

Many thanks for your 5* star review. We are glad you found our service easy.

Thanks

Ryan
Virtual College

Rated 5 out of 5 stars

V.GOOD

UNIQUE AND PROFESSIONAL

6 June 2026
Virtual College logo

Reply from Virtual College

Thanks for leaving a 5* star review.

Regards

Ryan
Virtual College

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