Virtual College Reviews 

16,415
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 544 reviews, reviewers overwhelmingly had a great experience with this company, noting that everything from start to finish was smooth. Customers find the online courses exceptionally clear, informative, and very easy to navigate directly from the comfort of home. People deeply appreciate the well-structured modules and helpful mini-tests that make learning both engaging and straightforward throughout the process. Some reviewers were not happy with technical glitches, mentioning that course pages and videos were slow to load or contained broken links. A few individuals also noted that the training sessions took significantly longer to complete than advertised or presented unexpected access challenges.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is easy... See more

Website

Consumers express satisfaction with the website, highlighting that it is very easy to navigate,... See more

Product

Users describe satisfaction with the product, highlighting precise, well-structured, and informative course... See more

Service

Reviewers mention positive feedback about service, noting that everything was fast, professional, and easy to... See more

Instructions

People report high satisfaction with the instructions provided throughout the training. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well what can I say?! I thought I knew about Health & Safety but my knowledge improved by the time I took the assessments. A fantastic and easy on the eye course . whilst navigating the course: it’s... See more

Company replied

Rated 5 out of 5 stars

This course was very straight forward and jargon free. Nice multiple choice questions throughout and not too many. Sensitive topics other than FGM were included on the course. This has enlightened... See more

Company replied

Rated 5 out of 5 stars

This is an easy to use, easy to understand course. Good value for money as you don't need to spend money having the certificate posted if you don't want to as you can download a pdf version of your ce... See more

Company replied

Rated 5 out of 5 stars

Instructions easy to follow. Clear, well-presented information. The mini revision tests are effective and helpful. It took much longer to complete than advertised, the modules and individual page... See more

Company replied


Company details

  1. Educational Institution
  2. Distance Learning Center
  3. Educational Consultant
  4. Educational Supply Store

Written by the company

Virtual College create inspiring digital training solutions from ready-to-go courses to large scale training transformation programmes, underpinned by great learning technology and real-world learning and development expertise. We have experience of delivering training to more than 5.5 million learners and a wide range of organisations.

Virtual College Ltd

Written by the company

Promise 1
Over 5.5 million registered online learners
Promise 2
Over 350 online courses
Promise 3
Secure access to your courses 24 hours a day, 7 days a week
Promise 4
Instant digital certificate with every course
Promise 5
Established for 30 years

Contact info

Promotion box for Virtual College

Online training for the workplace

Certified compliance courses on a user-friendly learning platform.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(16,415)

518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Plain and simple wording.

Easy to navigate and questions relevent

16 July 2026
Virtual College logo

Reply from Virtual College

Hello Gabby, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, easy to use with no glitches.

14 July 2026
Virtual College logo

Reply from Virtual College

Hello Neil, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Very good easy to understand

Very good easy to understand

7 July 2026
Virtual College logo

Reply from Virtual College

Hello Susan, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Great sight for learning

Great sight for learning

13 July 2026
Virtual College logo

Reply from Virtual College

Hello Angie, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Good easy website to use

Good easy website to use. The course had lots of information.

5 July 2026
Virtual College logo

Reply from Virtual College

Hello Lyn, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars
Virtual College logo

Reply from Virtual College

Hello Kaia, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Good clear information

Good clear information in the course.
Options to watch a video or read a transcript was good in modules.

10 July 2026
Virtual College logo

Reply from Virtual College

Hello Anne, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars
Virtual College logo

Reply from Virtual College

Hello Narong, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Excellent I loved it

Excellent I loved it

9 July 2026
Virtual College logo

Reply from Virtual College

Hello Shakera, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Simple,straightforward

Simple,straightforward

6 July 2026
Virtual College logo

Reply from Virtual College

Hello, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

I recently completed the Food Hygiene…

I recently completed the Food Hygiene course and found it very informative and easy to follow. The course explained important food safety practices clearly, including proper food handling, storage, cleaning, and preventing cross-contamination. The content was well-structured and practical, making it relevant for anyone working with food. I feel much more confident in understanding my responsibilities for maintaining high hygiene standards. Overall, I would highly recommend this course to anyone looking to improve their food safety knowledge.

25 June 2026
Virtual College logo

Reply from Virtual College

Hello Monique, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Course was very in depth and brought…

Course was very in depth and brought out all salient points without it being too difficult to take in. I know this was an online course but it would be good if you could buy printed book detailing all that is on the course. This would make for easy reference when needed.

30 June 2026
Virtual College logo

Reply from Virtual College

Hello David, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy to buy

Easy to buy, easy to navigate, reasonably priced

24 June 2026
Virtual College logo

Reply from Virtual College

Hello Karis, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Excellent training Safeguarding Level 3

Excellent training, so easy to follow and not the long laborious questions in the assessment. Look forward to starting another soon.

1 July 2026
Virtual College logo

Reply from Virtual College

Hello Lisa, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Excellent support

Excellent support. When we had to change the email address to transfer a login it was quickly dealt with.

22 June 2026
Virtual College logo

Reply from Virtual College

Hello Sarah, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 3 out of 5 stars

Course content appears accurate but…

Course content appears accurate but disappointed that for a Level2 course they are few check questions between sections to consolidate knowledge.

29 June 2026
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Reply from Virtual College

Hello Martin, thank you for your review and feedback about the course.

The questions within the training are designed to check your knowledge as you progress through the course, they have been added to the training to ensure our learners have thoroughly understood the material throughout.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Very easy to use

Very easy to use

27 June 2026
Virtual College logo

Reply from Virtual College

Hello Annie, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

i booked 4 fire marshal and fire safety…

i booked 4 fire marshal and fire safety training packages
i received one fire marshal training only ... i need four as they are for different sites hence me purchases 4 packages
not good value for money this way
after talking to Virtual College about the issue the problem was solved very quickly and all courses were accessible. Their assistant was very helpful and polite, and the issue was solved

26 June 2026
Virtual College logo

Reply from Virtual College

Hi Sharon,

Thank you for your review and feedback about your experience.

A member of our Customer Support Team has contacted you regarding the problem you faced when attempting to access the courses you have purchased.

The courses were waiting to be allocated out to your learners and I can see that you have now done this and the learners have access to their training.

We hope this training is useful and informative and would love to hear your updated feedback.

Kind regards,
Adam
Virtual College

Rated 5 out of 5 stars

Quick & easy to buy a course

Quick & easy to buy a course, good explanation about the course

23 June 2026
Virtual College logo

Reply from Virtual College

Hello Karen, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

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