VioVet Reviews 

125,460
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 27,655 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the reliable service and overall value. Consumers often emphasize that navigating the platform is straightforward, making it easy to purchase necessary pet supplies and prescription drugs at much lower prices compared to local veterinary clinics. Buyers also note that packages arrive promptly in secure condition, ensuring pets receive their treatments without unnecessary waiting times. Some reviewers were not happy with occasional delivery delays, noting instances where parcels arrived later than expected or where items appeared out of stock after purchase. A few other people also felt that communication regarding fulfillment issues could be improved, and some encountered problems with short product expiration dates.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive promptly and often... See more

Order

People report positive experiences with order, highlighting straightforward online processes and fast... See more

Product

Clients share positive opinions on product quality, highlighting great value and effectiveness for pets.... See more

Service

Consumers find service to be positive, highlighting efficient, fast, and reliable experiences. Many reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that items are reasonably priced and much cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Viovet previously and am really happy with their own brand flea and tick treatment for dogs so much cheaper than top brands. I purchased dog treats also and they have an amazing choice of br... See more

Company replied

Rated 5 out of 5 stars

Was looking to save money on my dogs Loxicom as it was very expensive at the vets , so looked into on-line alternatives so came across Viovet on line and got a quote it was so much cheaper even with t... See more

Company replied

Rated 5 out of 5 stars

I always return to Viovet for prescription required medication for my German Shepherds. Why pay extortionate prices at the vets when you can save money using Viovet? I have been using Viovet for ma... See more

Company replied

Rated 5 out of 5 stars

Everything is seamless from start to finish. It’s so simple to place an order and is delivered quickly, I’ve been ordering prescriptions and non prescription items and the price is great too. Much che... See more

Company replied


Company details

  1. Veterinary Pharmacy
  2. Horseback Riding Service
  3. Pet Store
  4. Pet Supply Store
  5. Veterinarian

Written by the company

VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.

VioVet Ltd's Details

Written by the company

Tel: 01234 907860
Mon-Fri 9am-5pm
FREE delivery available from £35
Exclusions apply, see www.viovet.co.uk/p122/Delivery_Information/pages.html for more information

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125K reviews

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Asks customers to review

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4.7

All reviews

(125,460)

26,888 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Delivered earlier than expected, great products

21 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that your order was delivered earlier than expected and that you are pleased with our products. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found our prices competitive and our delivery speedy. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Always great service ,

Always great service ,
Quick delivery via DPD

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you consistently receive great service and that your delivery was quick via DPD. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Easy to order and very fast at getting…

Easy to order and very fast at getting the delivery out x

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found the ordering process easy and that your delivery arrived very quickly. We truly value your feedback and we will look forward to your next order.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Excellent products, great prices

Excellent products, having a great range in stock, many that I have purchased have been recommended by my vet and this store has the best prices. Delivery fast, never had any issues.

20 August 2026
VioVet logo

Reply from VioVet

We're so pleased to hear you find our products excellent and appreciate the great range we have in stock. It's wonderful that many items recommended by your vet are available at the best prices, and that delivery is fast with no issues!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great prices quick delivery

Great prices quick delivery

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are satisfied with our competitive pricing and prompt delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Very good product and fast delivery

Very good product and fast delivery.
Thanks
Derek Hughson

20 August 2026
VioVet logo

Reply from VioVet

We're so glad to hear you're pleased with the product and that it arrived quickly. Thank you for taking the time to share your positive feedback! We appreciate it.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Good price

Good price, prompt delivery and item packaged in a box to avoid damage.

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found the price good, the delivery prompt, and that your item was packaged to avoid damage. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Gereat serive snd fast delivery

Gereat serive snd fast delivery
Many thanks

13 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you experienced great service and fast delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great company to deal with.

Very easy to sign up to do one off purchases or repeat orders. Website has a huge array of products for pets of all kinds. The website is really easy to navigate and ordering is straight forward. Appreciated the e-mails to tell me my order had been dispatched and delivery was quick. Thanks Viovet.

20 August 2026
VioVet logo

Reply from VioVet

We're so pleased to hear you found signing up and ordering so easy, whether for one-off or repeat purchases! It's wonderful that you appreciate our huge array of products and the quick delivery updates.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Easy to order and reorder medication

Easy to order and reorder medication. Easy to speak to a customer services advisor if needed. Better value than ordering meds from your vet.

26 June 2026
VioVet logo

Reply from VioVet

We're so pleased to hear that you find it easy to order and reorder medication, and that speaking to a customer service advisor is straightforward. It's wonderful to know you also find our service offers better value!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Always deliver on time and quick…

Always deliver on time and quick turnaround from order to delivery 👍

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that we always deliver on time and provide a quick turnaround from order to delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Once set up this is a game changer

Once set up this is a game changer, no brainer.

20 August 2026
VioVet logo

Reply from VioVet

We're so glad to hear our product has made such a positive impact for you! We appreciate your kind words.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Quick delivery

20 August 2026
VioVet logo

Reply from VioVet

Good Evening
Thank you for your positive trust pilot review. We are pleased to know that you have enjoyed our quick delivery times from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and we will look forward to your next order.

Many Thanks.

Rated 5 out of 5 stars

All dealt with quickly and…

All dealt with quickly and professionally

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that everything was handled quickly and professionally for you. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Got what I wanted

Got the product I wanted at a competitive price, quickly delivered with efficient email correspondence

Thanks!

19 August 2026
VioVet logo

Reply from VioVet

We're so pleased you received the product you wanted at a competitive price, and that our delivery was quick with efficient email correspondence. We appreciate your positive feedback!


Many Thanks, VioVet.

Rated 5 out of 5 stars

The system is very efficient even when…

The system is very efficient even when a prescription is needed.

20 August 2026
VioVet logo

Reply from VioVet

We're so glad to hear our system's efficiency, especially with prescriptions, met your expectations. Thank you for your kind words!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great valuefor the money and speedy…

Great valuefor the money and speedy delivery.

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found great value for your money and that your order was delivered quickly. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great price & fast delivery

Great price & fast delivery

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are satisfied with our competitive pricing and prompt delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

No Problems

19 August 2026
VioVet logo

Reply from VioVet

Good Evening
Thank you for your positive trust pilot review. We are pleased to know that you have received a good service with no problems from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and we will look forward to your next order.

Many Thanks.

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