VioVet Reviews 

125,373
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 27,655 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the reliable service and overall value. Consumers often emphasize that navigating the platform is straightforward, making it easy to purchase necessary pet supplies and prescription drugs at much lower prices compared to local veterinary clinics. Buyers also note that packages arrive promptly in secure condition, ensuring pets receive their treatments without unnecessary waiting times. Some reviewers were not happy with occasional delivery delays, noting instances where parcels arrived later than expected or where items appeared out of stock after purchase. A few other people also felt that communication regarding fulfillment issues could be improved, and some encountered problems with short product expiration dates.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive promptly and often... See more

Order

People report positive experiences with order, highlighting straightforward online processes and fast... See more

Product

Clients share positive opinions on product quality, highlighting great value and effectiveness for pets.... See more

Service

Consumers find service to be positive, highlighting efficient, fast, and reliable experiences. Many reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that items are reasonably priced and much cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Viovet previously and am really happy with their own brand flea and tick treatment for dogs so much cheaper than top brands. I purchased dog treats also and they have an amazing choice of br... See more

Company replied

Rated 5 out of 5 stars

Was looking to save money on my dogs Loxicom as it was very expensive at the vets , so looked into on-line alternatives so came across Viovet on line and got a quote it was so much cheaper even with t... See more

Company replied

Rated 5 out of 5 stars

I always return to Viovet for prescription required medication for my German Shepherds. Why pay extortionate prices at the vets when you can save money using Viovet? I have been using Viovet for ma... See more

Company replied

Rated 5 out of 5 stars

Everything is seamless from start to finish. It’s so simple to place an order and is delivered quickly, I’ve been ordering prescriptions and non prescription items and the price is great too. Much che... See more

Company replied


Company details

  1. Veterinary Pharmacy
  2. Horseback Riding Service
  3. Pet Store
  4. Pet Supply Store
  5. Veterinarian

Written by the company

VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.

VioVet Ltd's Details

Written by the company

Tel: 01234 907860
Mon-Fri 9am-5pm
FREE delivery available from £35
Exclusions apply, see www.viovet.co.uk/p122/Delivery_Information/pages.html for more information

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125K reviews

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Asks customers to review

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4.7

All reviews

(125,373)

26,888 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Horse medication

Extremely easy to make and purchase my horses prescription and also at a great price.

20 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that you found it extremely easy to make and purchase your horse's prescription, and also at a great price! Thank you for your positive feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great price and prompt delivery.

Great price and prompt delivery.

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are satisfied with our competitive pricing and prompt delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient , excellent service.

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you experienced such prompt and efficient service from us. We truly value your review.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Easy to place order and delivered…

Easy to place order and delivered within two days.exercelent service.

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that placing your order was easy and that it was delivered so quickly. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Good price and quick delivery

Good price and quick delivery

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are satisfied with our competitive pricing and prompt delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great service and product 👏

Great service and product 👏

13 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you experienced great service and are pleased with our product. We truly value your review.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Good service

Good service, came swiftly

20 August 2026
VioVet logo

Reply from VioVet

We are delighted to hear you experienced good service and that your order arrived swiftly. We appreciate your positive feedback and are pleased with your satisfaction.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Very good pricing,delivery was well…

Very good pricing,delivery was well inside the time scale mentioned.

13 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found our pricing very good and that your delivery was well within the mentioned timescale. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Excellent delivery time

Excellent delivery time, amazing choice and great quality goods.

7 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you experienced excellent delivery time, found an amazing choice, and received great quality goods. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

We had a issue with the first package…

We had a issue with the first package but they were really good as it was split and they resent a new package and quickly

20 August 2026
VioVet logo

Reply from VioVet

We appreciate you sharing your experience. We are glad we could quickly resolve the issue with your initial package and send a replacement.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Easy Pill Giver for Cats

I am glad to have found something that seems to work with giving a cat a pill. The Easy Pill Giver arrived quickly and has helped enormously to medicate my cat who has kidney disease.

20 August 2026
VioVet logo

Reply from VioVet

We're so pleased to hear that the Easy Pill Giver arrived quickly and has been so helpful in medicating your cat, especially with their kidney disease.


Many Thanks, VioVet.

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you experienced very efficient and quick delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 4 out of 5 stars

Would have given full 5* if it wasn't…

Would have given full 5* if it wasn't for the fact that the two bags ordered arrived on separate vehicles. There was no indication so I phoned after receiving one and that is how I learned, about the two deliveries.

20 August 2026
VioVet logo

Reply from VioVet

We appreciate your feedback and understand your frustration regarding the separate deliveries. We are reviewing our communication process for split shipments to ensure customers are informed proactively.


Many Thanks, VioVet.

Rated 4 out of 5 stars
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are pleased to hear that placing your order was easy and that your delivery arrived quickly. We value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

Thank you for your positive feedback. We are so pleased to hear that your order arrived promptly. We appreciate your review and look forward to your next order.


Many Thanks, VioVet.

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