The Village Goldsmith Reviews 

164
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Once again the Village Goldsmith has come up trumps with a remodelling job - this time on a gold bracelet with in-set stones. Not only do I love the result but I so appreciate the respectfulness and c... See more

Rated 5 out of 5 stars

"Amazing customer journey! From diamond selection, CAD design options of the ring, organising pick up through Duty Free at the airport and all whilst communicating entirely through email and phone cal... See more

Company replied

Rated 5 out of 5 stars

I am more in love with my custom made ring that you designed 12 months ago now, I never tire admiring such beauty. Thank you so much for taking such time trying to understand and visualise what I want... See more

Company replied

Rated 5 out of 5 stars

Purchased my husband wedding band from here as he wanted a specific make that had almost brush lines on it. The Village Goldsmith was the only place in NZ that made jewelry of that kind. So I placed a... See more

Company replied

Company details

  1. Jewelry Store
  2. Clothing Store

Information provided by various external sources

The Village Goldsmith are New Zealand's leading independent designing and manufacturing jewellers. Our international award-winning goldsmiths and jewellery experts relish in the opportunity to locally craft custom engagement rings, wedding bands and designer jewellery individually for you. At The Village Goldsmith we create and craft lasting memories for our customers. Each piece of jewellery is uniquely designed to capture your story. Every story is different just like every piece we carefully craft. Your custom bespoke jewellery is crafted onsite in our workshop where you can see our jewellers at work, so you are involved in the creation of your precious jewellery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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4.9

All reviews

(164)

1 review in the last 12 months

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Rated 5 out of 5 stars

These people know what they're doing…

These people know what they're doing and give good practical advice in a friendly and professional way. Buying jewelry is expensive and one doesn't want to make a mistake. I ordered something that wasn't exactly what I wanted when it came and The Village Goldsmith said it was more important to them that I was satisfied so did it again with no extra cost to me. I appreciated that, have been back since, and will continue to go to this business as my first choice of a jewelry business in Wellington. They have always been pleasant and easy to deal with. Usually I am a bit over-awed in jewelry shops but not here.

2 August 2018
Unprompted review
The Village Goldsmith logo

Reply from The Village Goldsmith

Hi Mary, thank you for sharing your experience, this means so much to our team to hear that you are happy with our service and the outcome. We do really want all our customers to be 100% satisfied with their precious jewellery. We look forward to seeing you again! The Village Goldsmith team

Rated 5 out of 5 stars

The best place to buy jewellery in Wellington

Friendly, non pushy staff who were happy to educate and provide options in a range of price points for us to consider. Free cleaning post-purchase to keep those diamonds sparkling! Beautiful designs and workmanship.

31 July 2018
Unprompted review
The Village Goldsmith logo

Reply from The Village Goldsmith

Hi Karen, thank you for sharing your experience. We're so pleased that you enjoy our service and beautiful jewellery. We look forward to seeing you in store in the future! The Village Goldsmith team

Rated 5 out of 5 stars

Simply the best jewellery in town!

Simply the best jewellery in town!

Handcrafted and custom pieces, not mass manufactured

Joe and Anna Southon

30 July 2018
Unprompted review
The Village Goldsmith logo

Reply from The Village Goldsmith

Thank you for sharing your experience Joe & Anna, it's our pleasure to design and craft unique jewellery for our customers. We look forward to seeing you in store in the future! The Village Goldsmith Team

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