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Victorian Plumbing Reviews 

445,017
•
TrustScore 4.5 out of 5

4.5

Bathroom Remodeler
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Review summary

Created with AI, based on recent reviews

Looking at 37,400 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the exceptionally secure packaging that protects large items during transit. People truly love the straightforward ordering process, the wide selection of products, and the supportive staff who resolve queries efficiently. Reviewers often emphasize that communicating with the team is a complete pleasure when sorting out purchases or tracking shipments. However, some customers also noted that certain items arrived damaged or showed poor manufacturing quality over time. A few other people also felt that customer service responses were occasionally slow and unhelpful when handling formal complaints.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with opinions being sharply divided. Many customers... See more

Order

People report positive experiences with order, highlighting a simple and straightforward online process with... See more

Staff

Consumers find staff to be exceptionally helpful, polite, and professional when resolving queries. Reviewers... See more

Delivery service

Reviewers express mixed feelings about the delivery service, noting both rapid arrivals and frustrating... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are helpful and polite.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed a large order with Victorian Plumbing worth over £2,000 for my bathroom renovation, and I couldn't be happier with the service. The delivery was super fast, everything was well-packaged, and... See more

Company replied

Rated 5 out of 5 stars

Victoria Plumbing provided the tile cleaner I was looking for and charged a standard reasonable fee for the delivery. I have not tried the LTP Grimex tile cleaner on the porcelain floor tiles in our... See more

Company replied

Rated 5 out of 5 stars

Thank goodness for David Fairhurst otherwise it would have been a one star review. I did not receive the item that I had ordered and paid for and it ended up with me having to chase the customer ser... See more

Company replied

Rated 5 out of 5 stars

Excellent from purchasing to delivery. Despatched in a few hours snd delivered the next day. Good shower and purchased a spare with this terrible hard water we have it will definitely be used. We wi... See more

Company replied

Popular products

See all
90mm High Flow Chrome Shower Tray Waste

90mm High Flow Chrome Shower Tray Waste

TrustScore 4.5 out of 5

4.6

(256)

Cruze 200mm Round Shower Head + Swivel Joint

Cruze 200mm Round Shower Head + Swivel Joint

TrustScore 5 out of 5

4.9

(192)

Cruze Slotted Click Clack Basin Waste - Chrome

Cruze Slotted Click Clack Basin Waste - Chrome

TrustScore 4.5 out of 5

4.6

(191)

WC Pan Floor Fixing Kit

WC Pan Floor Fixing Kit

TrustScore 4.5 out of 5

4.3

(173)

Easy Clean Slotted Basin Waste with Removable Click Clack

Easy Clean Slotted Basin Waste with Removable Click Clack

TrustScore 5 out of 5

4.8

(161)

Easy Clean Click Clack Bath Waste with Overflow

Easy Clean Click Clack Bath Waste with Overflow

TrustScore 4.5 out of 5

4.7

(125)

Basin Fixing Kit

Basin Fixing Kit

TrustScore 4.5 out of 5

4.3

(116)

Monza Waterfall Basin Tap - Chrome

Monza Waterfall Basin Tap - Chrome

TrustScore 5 out of 5

4.8

(115)

PTFE Thread Tape 12mm x 12 metres

PTFE Thread Tape 12mm x 12 metres

TrustScore 4.5 out of 5

4.7

(105)

Rydal Traditional Shower Handset

Rydal Traditional Shower Handset

TrustScore 5 out of 5

4.9

(104)

Company details

  1. Bathroom Remodeler

About Victorian Plumbing

Written by the company

Victorian Plumbing are the largest online bathroom retailer in the UK, supplying a wide range of bathrooms and accessories. Search over 15,000 products including: bathroom suites, showers and shower enclosures, heating, furniture and taps. We have everything you need to complete your dream bathroom!

Take a look at our bathrooms - www.victorianplumbing.co.uk

Victorian Plumbing

Written by the company

The UK's Largest Online Bathroom Retailer
As one of the UK's leading bathroom retailers, we pride ourselves on excellent service and a fantastic buying experience. Since 1999, we've strived to be the best bathroom retailer by listening to our customers and that's why we love hearing your feedback.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

445K reviews

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4.5

All reviews

(445,017)

37,383 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent service for free tile sample…

Excellent service for free tile sample delivery for customers who live a distance away.
I wish I could have ordered 3 samples of the same tile though, particularly as there are many different patterns but I could only order one. I wanted an idea of the differing colours across the same tile collection.(Morrocan Vintage).

30 August 2026

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