Victoria Linen Co Reviews 

Ordered a fitted sheet, non standard size.
The order was time sensitive. Three times I was promised delivery in time. First promise broken, " Oh sorry we will get to it next week. Second promise of "By Saturday if not by then by next Monday", no delivery. Then promised "It was sent last week, it is in the post" according to Royal mail tracking they have not received the parcel, so it cannot have been posted last Friday.
They are quick to take the money, who knows when you will get delivery....

Victoria linen market top quality products and provide very good customer service

Whilst not the cheapest or fastest delivering company the product quality and customer service is first class. I recommend them.

I love these fitted sheets for a perfect fit in a quality material. I will always buy from Victoria Linens. The order was fulfilled within 10days, which is brilliant for a bespoke service

I ordered a valance for our bed, but it was not straightforward. The two sides were o.k., but the valance at the foot of the bed needed to be in two halves. I telephoned the Victoria Linen Company and spoke to a very pleasant lady who said it was not a problem. Just before they started to make my valance they confirmed the measurements and the finished item was sent to me promptly. The valance is lovely, very well made with good quality material and I would have no hesitation in ordering from this Company again.

Excellent company to do business with and good quality products. Had a fitted sheet tailor made and it was a nice touch to let me know the name of the person who had made it for me. Can recommend Victoria Linen for their very good standard of work and service.

Brilliant product, made in the UK (big plus) and good price. Will definitely use this company again. Customer service fab too.

Excellent quality of fabric and workmanship. Bought for twin adjustable beds with non-standard size mattresses. The fit was good (single skinny fitted sheet), but disappointingly they don't stay tucked in after raising/lowering the bed head or feet, despite having elastic all the way round.

For our custom-sized fitted sheet, Victoria Linen has proved exceptional. The cotton is good quality and the all-round elastication keeps the sheet perfectly in place.

Gave it as a gift. They were delighted

Good choice of bedding. Very good quality

Everything was perfect, Emma (?) in sales was very helpful, careful to get the sizing right, and very efficient.

It was just what I ordered no more no less

I ordered a custom made valance to have a 'perfect fit' experience! The problem is with the attachment of the velcro tape. I have never seen such bad sewing in all my life, it has been stretched so badly onto the fabric that it is very badly puckered and no amount of ironing is going to get rid of it. I have attached it to my bed and it looks awful. I am going to have to remove the tape and re-sew it to make it sit straight but I suspect there isn't enough material so it has been stretched on which has obviously caused the puckering. Material has to be sewn in straight for it to lie straight - I do know about these things as an experienced machinist but I was being lazy when I decided to buy a valance custom made but I know I will end up taking it off and making my own. Experience is sometimes very costly in time and money.

December 2022, very pleased with my new custom made valances.
November 2024. Colour has faded completely, just stripes where the duvets overhang. Not in direct sunlight.
Customer Service response: Not had this feedback before. Advised not even direct light could cause the colour to fade, and there are tips on the internet about products to use for reviving faded colours.
Fading is not something I would expect from a quality product. Very disappointed and will not be using this company again.

Lovely quality duvet cover and pillowcases and so brilliant having a zip! Fedex messed up my delivery but the company sorted it out straight away so I will say great customer service as well. I will definitely be ordering more.

Of all the three British made bed linen businesses I've purchased from (Belledorm, Linen Cupboard Yorkshire, and Victoria Linen Co.), Victoria Linen Co. has undeniably the best quality items followed by Linen Cupboard then Belledorm.
Emma was super friendly, a great communicator, and helpful with my purchase. Well worth the long wait and very happy everything safely arrived to communist USA. Thank you.

First time I’ve used this company and I would never use them again. My parcel was lost by Royal Mail which isnt their fault,but the way they won’t actually do anything for ages is ridiculous. I had to wait a week before they would do anything to begin with, then told the 2 items I’d ordered, they now only had one in stock and weren’t getting anymore in. So after waiting a week I was sent out only one and told the other would be refunded. Now they expect me to wait another week before they will issue a refund for the other one. A decent company would have realised the nightmare and tried to put it right asap and help as much as possible, but not this company, they want to cling on to your cash as long as possible and make the situation more stressful. I wouldn’t have left a review if they had actually helped and sorted this out quickly but they just don’t seem to want to help me. I wouldn’t use them again because of this as I wouldn’t want these issues when purchasing.

Fantastic company, the sales staff are always happy to help with anything.
Beautiful linen well made and packaged.

1000% would recommend this company

Brilliant products, well made and excellent quality material. Produced in the uk. Packaged in brown paper so no plastic. When I needed a rush on part of the order they couldn’t have been more helpful. They make to order and fit odd sizes, I can’t see me buying sheets from anywhere else