Vets Now - Chesterfield Reviews 

I wouldn’t recommend this place even if would be the only one on the planet.Ingnorance and incompetence killed my cat , I was begging for the right treatment for my cat ,money weren’t a problem for me,but they refused to save my cat , when I had the confirmation from another vet in the other side of the country that he can be saved if I’ll take him to emergency. Me and my husband were crying in front of the doctor begging for a treatment to be save the cat ,and the doctor took advantage of the situation and he charged us £1015 instead of £460. A week later I’ve seen the invoice by mistake and I realised I was fooled, my cat had one injection 0,25 units,and I was charged for 25 injections, their explanation was : tipping mistake 🤣
Vets are not there to save our loved pets , most of them are just heartless people,running multi-millions pound business. This is what we are for them , just a way of making list of money !

Excellent and efficient service at a stressful time

Great service, very professional and thorough and explained everything in detail and welcomed any questions. They took excellent care of our dog Pippa and we would have no hesitation in recommending their service.
We were delighted with the care they gave to our dog

24H Post Surgery Care for 42.5 Hours. Dog kept comfortable with Pain Relief and appeared to have been well looked after on collection. Kept updated.

The staff were very efficient when we arrived as it was at 20.30 in the evening. Just one person before us. Our 15 month old dog had been vomiting all evening. The vet gave him aa thorough examination and decided 3 options as his only symptoms were vomiting the last one having streaks of blood. We could have an abdominal scan, an cray or injection to stop the vomiting. As he was not unwell except for vomiting we went for the injection. No pressure it was up to us and he agreed.

Really lovely ,helpful staff , We’ve been there in out of hours with our dog , they make my dog feel comfortable. Vet (Michael ) was really friendly,he update us during the night what is going on with our dog .Brilliant !

Very quick response. Excellent friendly service.
Explained everything clearly and gave us all the information we needed.
Expensive 20 mins but worth it for peace of mind, and our dog was well cared for.

Initial consultation was good but after the call didn’t receive email or text giving me the vet’s address where I needed to be taking my dog. Fortunately, I’d scanned for nearest vet to me at time which turned out to be the correct one. Experience at vets was first class.

They were absolutely brilliant, kind and caring, lovely people. Couldn't thank them enough for their care and attention to my dog. Would recommend them to anyone.

The vet who saw our puppy was lovely, very thorough trying to find what was wrong with him. She was also very aware of cost as this was an emergency appointment. She asked us to phone with an update which I did. The only down side was the receptionist I spoke to just said the vet had gone home and because he wasn't any worse (he wasn't any better either) didn't seem interested. Just said they were open 24 hours if he got worse. It turns out the anti inflammatory injection the emergency vet suggested giving him if we took him back was just what he needed after it was given to him by our vet.

Very efficient and caring. We had to leave our dog overnight and it was very reassuring to know that there was someone with him. Highly recommend them.

Efficient, professional staff.
But very expensive.
My cat had attack wounds, admitted on a Sunday morning,stayed overnight and transferred to own vets on Monday morning - cost £2000.50p ! I have seen the breakdown you provide and understand about high costs. I had no alternative because my vets has a contract with you for out of hours work. Own vets charging £850 for admission and first day and night then £350 per 24 hours nursing care after that.

I was feeling so agree on myself and ashamed and team were really understanding and calmed me down. Gave my puppy lots of cuddles and made her feel so much better! Thank you very much to all team!!! :)

Great prompt service . Professional , caring & reassuring would recomend this out of hours service to every one

Prompt attention and thorough attention to treating my dog

On time, very pleasant, helpful & reassuring.

The nearest emergency vets to me. They were very professional and helpful with Layla my dog when I needed to take her out of hours of my vets. Sadly I lost her to rainbow 🌈 bridge when I got back to local vets. I wouldn't hesitate to any future pets I have again in an emergency.