This is the second time I've had an order sitting pending for a week even though I paid for fast delivery. They're absolutely useless at fulfilling orders and are not capable of doing what you're... See more
Company replied
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AVOID! No quibble refund is a scam. 6 back and forth emails within 14 days of receiving the item and still not being given return details. When Vesternet say they don’t use Trustpilot any m... See more
Company replied
Very helpful online chat support helped me through some odd questions that I had - even going back to their suppliers to confirm some stuff that I was asking rather than just giving me an easy half-... See more
Nothing wrong with Vesternet themselves but, thanks to Brexit, an additional €25 had to be paid on Customs duty here in Ireland. Might be an idea to highlight this on the ordering page. Has made the d... See more
Company replied
Company details
Written by the company
Worlds Premier Smart Home Automation Store, focusing only on the latest wireless sensor network technologies of Z-Wave & Zigbee. We understand how complex it can be to build an automated home, so we make it much simpler by hand-picking the best home security and lighting control components that work right out of the box. All of our home automation products come with a 365 Day Satisfaction Guarantee and Lifetime Technical Support.
Contact info
2.1
Poor
5K reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company with excellent service
Great company with excellent customer service and high quality products.
Highly recommended!
19 July 2021
Unprompted review
The best website for smart devices
The best website for smart devices! Best prices, fast shipping!
19 July 2021
Have used on a number occasions before…
Have used on a number occasions before and never had any issues. Website easy to navigate and goods arrive well packed and quickly.
19 July 2021
Super price for Z-Wave Plus HomeSeer
Super price for Z-Wave Plus HomeSeer! Very easy to use! Super signal range!
16 July 2021
Experience was great
Experience was great, I was looking for a place to buy EU Z-Wave modules, and it looks like Vesternet is one of the best places for it.
15 July 2021
It was very easy to order a Z-Wave Plus…
It was very easy to order a Z-Wave Plus Heiman Smart Smoke Sensor 2.
14 July 2021
EASY TO ORDER
Easy to order. Would be nicer if there is one page I can find all the products that I can scroll through
13 July 2021
Used Vesternet before
Used Vesternet before, and will use again, great deals and good prices! Thumbs up
12 July 2021
Pleasure to do business with.
Quick to respond with online chat; Good availability of stock; Informative website.
12 July 2021
Fast and helpful service
12 July 2021
Excellent detail on product pages
Excellent detail on product pages. Good promotions and knowledgeable articles/emails. Excellent one stop shop for all things home automation in the UK.
12 July 2021
Good range of products and prices.
Good range of products and prices.
Very helpful site with lots of useful advice.
11 July 2021
Good range of products at competitive…
Good range of products at competitive prices but always worth comparing.
Reliable delivery.
10 July 2021
Very helpful…
Very helpful online chat support helped me through some odd questions that I had - even going back to their suppliers to confirm some stuff that I was asking rather than just giving me an easy half-answer. Was pleasantly impressed…
Hopefully the first of many future orders as I continue to build my setup at home.
9 July 2021
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