Vertigo Transport Ltd Reviews 

641
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, expressing outstanding support and completely seamless operations from start to finish. Customers frequently praise the entire team for being exceptionally friendly, polite, and professional throughout every single stage of the moving process. People consistently state that the transport service is remarkably efficient, punctual, and thoroughly organized from the initial quotation to final delivery. Reviewers emphasize how accommodating and cautious the workers are when handling delicate personal belongings as well as large furniture items. Many consumers note that the organization successfully removes all typical moving anxiety and makes the home transition completely smooth and stress-free.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Users describe positive interactions with service, highlighting efficient communication, careful handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boban at Vertigo was fantastic during the whole process. He kept us up to date and I took full insurance after reading other reviews. they packed everything carefully and came and delivered and unpack... See more

Company replied

Rated 5 out of 5 stars

We recently used Vertigo Transport Ltd for our move, and we were very satisfied with the service. The team that moved us was efficient and hardworking. The main contact at Vertigo Transport Ltd, Bob... See more

Company replied

Rated 5 out of 5 stars

The Vertigo Transport team that helped us pack and move was brilliant! Moving can be very stressful, which is why we really appreciated the team's friendliness making us feel at ease. We were impresse... See more

Company replied

Rated 5 out of 5 stars

If you’re looking around for quotes and reviews, stop here and just book Vertigo as you won’t find better. We were recommended them by a friend and I’m so glad we hired them. Nico and his amazing team... See more

Company replied


Company details

  1. Moving Company
  2. also in
  3. Moving and Storage Service
  4. Packaging Store
  5. Piano Moving Service
  6. Shipping Company
  7. Storage Facility

Written by the company

Vertigo Transport Ltd are specialists in removals and storage solutions for both residential and commercial clients across London. We are a professional and reliable London removals company, offering flexible, bespoke services to our customers nationwide. No matter what the requirements, our friendly, trustworthy and highly skilled team will be available to help you every step of the way. With over a two decade of experience, we are proud to offer affordable but professional services, ensuring a stress-free and efficient move for all our clients. Our customers’ needs are our number one priority, and so we tailor our services around you and your personal requirements. We are proud of the reputation we have gained over the years, helping hundreds of families along their journey. We’re fully covered with both Goods in Transit insurance and Public Liability insurance to provide you with complete peace of mind throughout your entire moving journey. Rest assured, our staff are fully trained to help customers prepare before a move and will handle every item with absolute care and respect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

641 reviews

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4.9

All reviews

(641)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There isn't a word to describe it—it's spectacular!

We have used their services for years, and there’s a reason for that! From the very first interaction, they provided us with a personalized, high-end service. All our needs are met, and we know our belongings are in the best hands. They manage my precious piano and all our possessions with love and care as if they were their own. I even sent a private message expressing how spectacular the removal process was and how well taken care of we felt!

5 July 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Intelligent agents handle enquiries…

Intelligent agents handle enquiries swiftly by both email and phone. Excellent help with giving ‘shape’to the move and in putting the quote together. The moving team were pleasant and efficient. I recommend this company without hesitation.

1 July 2025
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great service.

Vertigo's experienced team looked after our removal process very efficiently and professionally from first contact, visit to assess, quoting, packing, delivery and unloading into our new home. They were helpful and pleasant to deal with and "went the extra mile". We would have no hesitation in recommending them

16 June 2025
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Professional

Professional, polite. great service

27 June 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Would definitely recommend!

Honestly, it was the best moving experience we've had and we were extremely grateful to Valentina and the team for how they all were before and on the day in terms of politeness, friendliness, and the service provided.

I had quotes from 3 different companies - Vertigo were by far the most enjoyable to engage with and offered the most comprehensive service/cost breakdown. We really felt that they were worth the money (which wasn't 'more expensive' than others). They really helped to alleviate the stress of a move day!

Would not hesitate in recommending Vertigo!

30 May 2025
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

So glad I chose Vertigo

I can’t praise these guys enough. Vertigo Transport carried out my move from London to Surrey smoothly, efficiently and without fuss. They get on with the job - no wise cracks, no endless demands for tea. Friendly and courteous at all times. Any problems, just ask Yasmina at the office. Probably not the cheapest but you get what you pay for. Highly recommended.

6 June 2025
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Niko and his team did an amazing job…

Niko and his team did an amazing job packing our things and moving them into our new property. They were overly helpful with everything and made moving with a 5 week old much less stressful than it should be. From the quick communication from Boban till end great service. Will definitely contact again if moving

27 May 2025
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I got a response to my query on the same day and a video consultation booked for the day after. The team was super efficient and carefully handled all of our goods. Would recommend!

5 May 2025
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Professional service, highly recommended!

We are so glad we chose Virtigo. The team has been very kind and answered all the questions before the moving day. The planning and communication are very clear. The team arrived on time, and they moved our items swiftly and with care. Professional service, highly recommended!

24 March 2025
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Geraldine…

First class service loaded up quickly and cleared each room out one by one,also took all my recycling items and cleaned out my garden shed and took everything away in a separate van which was one thing I did not need to worry about, the removal men were very helpful and nothing was too much trouble never had anything to worry about and kept me informed at every stage of the process

27 March 2025
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Highly recommend!

The Vertigo team packed my 3 story house last Thursday and moved everything the following day to my new house.

The team was very organised and careful. Also very friendly and relaxed when we had to wait over an hour for my seller to clear her house out!

I will definitely recommend them, they made the whole experience stress-free!

28 March 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 4 out of 5 stars

Super friendly and super efficient

Super friendly and super efficient, there's nothing these guys can't do. I needed someone at short notice and they came highly recommended at a good price to move from London to Hertfordshire. Only gripe is the van got a parking ticket and nobody informed me that I had to organise the parking. Just assumed they would put on the meter or at least ask me to! Otherwise superb 👌

31 March 2025
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Brilliant second experience

Brilliant second experience with Vertigo. Our whole house was packed, loaded, moved and unloaded within 6 hours. The staff were all friendly, efficient and professional. Vertigo will be our go-to for future moves and we’ll be recommending them to friends locally.

3 March 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind words! We truly appreciate your support and recommendations. Our team is looking forward to helping you again in the future.

Vertigo Team

Rated 5 out of 5 stars

Excellent from start to finish

Top notch service from start to finish. Very easy to engage with, efficient on the day and quick to help when asked. Would strongly recommend!

20 January 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great service all round

I recently used Vertigo Transport for my house move, and they were fantastic. The team was punctual, professional, and handled my belongings with great care. They made the whole process easy and stress-free. Everything arrived safely!

If you’re moving and need a reliable company, I highly recommend Vertigo Transport. They did a great job, and I’d happily use them again.

4 January 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Excellent service.

The Vertigo team turned up on time and worked hard throughout the morning. They arrived promptly at our new destination and quickly unloaded the vehicles. The team remained friendly and co-operative throughout the day.

6 January 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Excellent value

We particularly liked the breakdown of the costs into component parts, like a pick and mix menu, enabling us to personalise the service. Boban responded rapidly to emails, and the removal team were efficient, hardworking and polite.

17 December 2024
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

A really reliable removal company

I can honestly recommend this company without any hesitation. From the start the person who came to quote was polite and helpful with useless advice. The person who packed for us was friendly, helpful and accommodating and really went out of his way to pack carefully. On the move day everyone was patient and went out of their way to help us in every way. I would really highly recommend them.

9 December 2024
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Two phase office relocation

The organising pre move date was very efficient. The actual moving team were on time, prepared, polite, contentious, hard working, decent guys. I couldn't recommend the team highly enough.

15 November 2024
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Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a prosperous work in your new office.

Vertigo Team

Rated 5 out of 5 stars

Amazing experience!!

The service provided has been nothing but the ABSOLUTE BEST!!
The whole team is so professional, helpful, available and kind - we couldn’t have had a best experience for a moving. THANK YOU SO MUCH!

20 November 2024
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

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