Vertigo Transport Ltd Reviews 

640
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 27 reviews, reviewers overwhelmingly had a great experience with this company, expressing outstanding support and completely seamless operations from start to finish. Customers frequently praise the entire team for being exceptionally friendly, polite, and professional throughout every single stage of the moving process. People consistently state that the transport service is remarkably efficient, punctual, and thoroughly organized from the initial quotation to final delivery. Reviewers emphasize how accommodating and cautious the workers are when handling delicate personal belongings as well as large furniture items. Many consumers note that the organization successfully removes all typical moving anxiety and makes the home transition completely smooth and stress-free.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professional, friendly, and... See more

Service

Users describe positive interactions with service, highlighting efficient communication, careful handling,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boban at Vertigo was fantastic during the whole process. He kept us up to date and I took full insurance after reading other reviews. they packed everything carefully and came and delivered and unpack... See more

Company replied

Rated 5 out of 5 stars

We recently used Vertigo Transport Ltd for our move, and we were very satisfied with the service. The team that moved us was efficient and hardworking. The main contact at Vertigo Transport Ltd, Bob... See more

Company replied

Rated 5 out of 5 stars

The Vertigo Transport team that helped us pack and move was brilliant! Moving can be very stressful, which is why we really appreciated the team's friendliness making us feel at ease. We were impresse... See more

Company replied

Rated 5 out of 5 stars

If you’re looking around for quotes and reviews, stop here and just book Vertigo as you won’t find better. We were recommended them by a friend and I’m so glad we hired them. Nico and his amazing team... See more

Company replied


Company details

  1. Moving Company
  2. also in
  3. Moving and Storage Service
  4. Packaging Store
  5. Piano Moving Service
  6. Shipping Company
  7. Storage Facility

Written by the company

Vertigo Transport Ltd are specialists in removals and storage solutions for both residential and commercial clients across London. We are a professional and reliable London removals company, offering flexible, bespoke services to our customers nationwide. No matter what the requirements, our friendly, trustworthy and highly skilled team will be available to help you every step of the way. With over a two decade of experience, we are proud to offer affordable but professional services, ensuring a stress-free and efficient move for all our clients. Our customers’ needs are our number one priority, and so we tailor our services around you and your personal requirements. We are proud of the reputation we have gained over the years, helping hundreds of families along their journey. We’re fully covered with both Goods in Transit insurance and Public Liability insurance to provide you with complete peace of mind throughout your entire moving journey. Rest assured, our staff are fully trained to help customers prepare before a move and will handle every item with absolute care and respect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

640 reviews

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4.9

All reviews

(640)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grear overall experience

The movers were great and made the moving experience as easy as possible.

19 December 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Very professional service and friendly team

The Vertigo Transport team that helped us pack and move was brilliant! Moving can be very stressful, which is why we really appreciated the team's friendliness making us feel at ease. We were impressed with the team's service, with their fast and professional work. I highly recommend Vertigo Transport based on our overall experience with the team. This was our second time using their service and we'll certainly use it again in the future :) Thank you team for being awesome, it was much appreciated!

30 November 2025
Unprompted review
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great service and team

Boban at Vertigo was fantastic during the whole process. He kept us up to date and I took full insurance after reading other reviews. they packed everything carefully and came and delivered and unpacked large items like beds and paintings on the other end. 10/10 and very friendly people on both ends. Would highly recommend.

24 November 2025
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home in Spain.

Vertigo Team

Rated 4 out of 5 stars

Excellent Service!

Boban, the customer service representative, and the movers on the day were communicative, helpful, and very professional. It was a very easy and efficient process. The only issue we had - it is why we have only given them 4 stars - was that they some how knocked our piano, leaving a small chip in the lacquer.

3 November 2025
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Reply from Vertigo Transport Ltd

Thank you for taking the time to share your feedback and for trusting us with your move. It is a pleasure to hear that our moving team provided communicative, helpful, and professional service. We are sorry about the small chip to your piano. While we always take great care and make every effort to avoid damage, moving heavy items through narrow or confined spaces can be challenging and, on rare occasions, carry some risk.
We truly appreciate your understanding and your business.

Wishing you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

We recently used Vertigo Transport Ltd…

We recently used Vertigo Transport Ltd for our move, and we were very satisfied with the service. The team that moved us was efficient and hardworking. The main contact at Vertigo Transport Ltd, Boban, was very responsive and genuinely accommodating to both our needs and our budget.

Everything was handled with care, communication was clear from start to finish, and the whole process felt smooth and stress-free. We highly recommend Vertigo Transport Ltd and would gladly use them again.

10 November 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

So professional and easy to work with

We were so impressed with Vertigo Transport from our initial quote through to the movers leaving our new home. The initial process was thorough and I appreciated the video call with Valentina because it helped us understand what we did and didn’t need to move. Quoting was very quick and the process was quick to restart after our sale fell through and then started again. We worked with Boban to sort out a date and he was just as professional and polite as Valentina. The movers on the day were led by Ivan who was so friendly and professional, which is exactly what we needed on a stressful day! His team moved all our things without any issues any at all. Nothing was damaged in transit and the team were brilliant at guessing where our items needed to go when we hadn’t labelled them clearly. I’ve already recommended Vertigo to other people - we’ve heard horror stories about movers from friends, and we hadn’t used a moving company before so I was apprehensive, but I genuinely can’t find anything to fault.

3 November 2025
Unprompted review
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Look no further than Vertigo!

I’d highly recommend Vertigo who recently helped us move house. They did a fantastic job of moving the entire contents of our 7 bedroom house from large furniture items down to small fragile items. The team worked very efficiently and did so with a smile from start to finish. What we loved the most was their efforts to make everything possible and take the stress away from us. They went above and beyond and happily dealt with unexpected things which came up along the way. Without a doubt, Vertigo are one of the best moving companies we’ve ever used (and we’ve used a lot!) and we will 100% use them again. You can rest assured that you’ll be properly looked after with these guys.

21 October 2025
Unprompted review
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

A great team of movers who appreciated…

A great team of movers who appreciated how stressful it can moving and watching your possessions being packed up. They took the time to listen and while working efficiently, never seemed to be rushing the job. They worked diligently and always with a smile.

3 October 2025
Unprompted review
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Stress free and worth it

My experience was great because the whole move felt stress free. The team arrived the day before to pre-pack over half the house. They arrived on time the day of the move. Nothing was lost or broken. The staff were very helpful and honest. It made the process of moving very smooth.

29 September 2025
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

I’d highly recommend vertigo transport

I’d highly recommend vertigo transport. They did a thorough video assessment of my belongings in advance and took the time to understand my moving situation. They were really helpful in the run up to my move and turned up on time the day of the move. The moving team were respectful, quick and helpful throughout the day. Much better experience than previous London movers I’ve had! Will be using them again for sure.

9 September 2025
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Very smooth and easy move

I was originally a bit usure about going with Vertigo as their quote appeared quite complex but I’m glad I did. The team were very efficient and also very friendly and helpful. Nothing was too much trouble and on a very busy/stressful day, they made it all happen very smoothly. Thanks to the removal team and Valentina in the office for a very smooth process.

9 September 2025
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Excellent service at the best price

We used Vertigo when we moved out of London. They had been recommended by a friend and we were so glad we had followed their advice. The team was friendly, knowledgeable and very quick in all phases of our move, from the quote and planning to the boxing process up to delivery. They have been flexible and worked around our needs. We would most definitely recommend them and use this company again.

8 August 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great service second time

We used Vertigo Transport to move house in West London twice. First time in 2021 and the second time 6 weeks ago. They are very reliable as the same people on the team and cost did not massively go up compared to other movers. Also, Vertigo gave us a discount for repeat business.

11 July 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Niko and the team made our move completely stress-free. They were very efficient and took control of the whole process (we also opted for their packing service). They were also very nice and I enjoyed their company. Highly recommend.

7 August 2025
Unprompted review
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great, stress-free service

The team was friendly, professional, and went above and beyond to make the move as stress-free as possible for me. I was concerned that some of my furniture would be difficult to dis/re-assemble, or move through the tight stairway of my new house, but the team just assured me to leave it to them. They were very careful with my antique furniture as well. Can't recommend them highly enough!

29 July 2025
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

everything went to plan

everything went to plan - very good service

22 July 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

They were fantastic

They were fantastic! Can’t say enough positively about them, communicated very clearly from the initial quote, worked extremely hard, and made our move as stress free as possible! Thanks!

22 July 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Nico and the guys were fast and efficient. I have used this company for several moves and I cannot fault them.

9 July 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Absolutely brilliant from start to finish

Everyone at Vertigo transport from start to finish were just amazing - Yasmina when we booked - the wonderful Yorden who packed our stuff - and the brilliant team led by the effervescent Nico who moved us with skill, intelligence, and lots of hard work. They stayed until uber late (11pm at our new address) but did not shirk one thing, everything was finished and put in its correct place, and all beds and furniture reconstructed as promised. The crew were so nice too, we had a lot of laughs with them. They were professional and conscientious, and Yasmina always on hand in the run up to answer queries and reassure us. Cannot recommend highly enough!!Thank you Vertigo!!!

27 June 2025
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Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

There isn't a word to describe it—it's spectacular!

We have used their services for years, and there’s a reason for that! From the very first interaction, they provided us with a personalized, high-end service. All our needs are met, and we know our belongings are in the best hands. They manage my precious piano and all our possessions with love and care as if they were their own. I even sent a private message expressing how spectacular the removal process was and how well taken care of we felt!

5 July 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

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