Great help and swift. Cherise was excellent from start to finish and customer helpline very fast too. Looking forward to taking sales on our two new machines at a much lower cost to our previous prov... See more
Company replied
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Great help and swift. Cherise was excellent from start to finish and customer helpline very fast too. Looking forward to taking sales on our two new machines at a much lower cost to our previous prov... See more
Company replied
Fantastic transaction rates and one off payment for card machine (as opposed to monthly fees) is great - really helped to save money for my small business. Portable machine works perfectly - however i... See more
Don't go near this company , card reader stops working 2 weeks out of warranty and they want to sell you a new one They're technical dept aren't that great either , all week they've been telling m... See more
Company replied
Never have I used a card system so difficult or experienced customer service so bad for a big company. I have had to have my terminal replaced 9 times in the past 7 months and it still doesn't work. T... See more
Trusted by thousands of retailers and merchants to deliver secure and reliable payments, in-store, in-app and online. Our payments service is designed to help drive sales and improve your bottom line. With a range of options that cater to your customers' changing needs and preferences, we make it easy for them to pay you online, in-store, and on mobile devices. From contactless taps to one-click online checkouts, our powerful tools help you manage your daily operations and keep your sales flowing smoothly. It's no wonder why millions of the world's most successful brands trust us to process their payments.
United Kingdom
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I recently had the pleasure of signing up with Verifone, and I must say that the entire process was incredibly smooth and hassle-free. I would like to commend Russell Reed for their exceptional professionalism and expertise, which made the signing instruction seamless.
Russell Reed demonstrated a high level of professionalism throughout the entire signing up process. They were knowledgeable, patient, and extremely helpful in answering all of my questions. Their guidance and support made the otherwise daunting task of signing up for Verifone easy and simple.
Furthermore, I encountered an issue with receiving my payments, and that's when Daniel Dowsett stepped in to assist me. Daniel went above and beyond in guiding me through the process of updating my bank information, ensuring that I would receive my payments on time. Their dedication and commitment to customer satisfaction were truly commendable, and I am grateful for their assistance.
Overall, my experience with Verifone has been outstanding, largely due to the exceptional professionalism and support provided by Russell Reed and Daniel Dowsett. I highly recommend Verifone to anyone looking for a seamless and reliable payment solution. Thank you to the Verifone team for making the signing up process easy and for going the extra mile in resolving my payment issues.
I dealt with Kim. I found her to be extremely helpful explaining the process through out.
Duran is very patient with technophobes like me. He took the time to listen and help me with my issue without making me feel like an idiot.
Nidhi has been absolutely superb throughout, from the initial contact and beyond. I have been really impressed with the level of security and the checks undertaken to ensure my business is legitimate, and the aftercare has also been excellent. The handset itself is easy to use. I recently needed support due to a technical issue, and Nidhi and the help desk team resolved my issue promptly and efficiently. Based on my experience so far, I definitely recommend Verifone.
Take forever to reply to you shocking service

Reply from Verifone UK
Very helpful nice to always speak to the same person so they know what I'm talking about
Many thanks to Rob for all his help and guidance with out new credit card machine. It is so easy to use and the customer support you give us is excellent. I would highly recommend your company. Marc, Director of Print & Web Studio
George was really helpful in setting up my account and running through the process. It was quick and easy and I received my terminal in no time !
Would highly recommend 👍
Brilliant company with an awesome setup and back up, staff are amazing and very helpful and the new modern android version payment machines are top notch and Durran is a top man and very helpful .
10/10
Kim was super helpful from the word go.
She answered any queries I had as I was setting up my business.
I know even now if I needed to email and ask a question she would respond and find an answer.
Really easy process setting up and still happy over a year on.
Cheapest rates on the market in my eyes and love that there isn’t any hidden additional fees.
Perfect for my small beauty business
Very helpful service and information provided by George. Thank you!
A big thank you to Nidhi. I am not technically minded at all but Nidhi helped me through all the steps required answering my endless enquiries either by e-mail or on the phone very quickly. And aftercare by the technical team has been fantastic. Highly recommend
Fantastic transaction rates and one off payment for card machine (as opposed to monthly fees) is great - really helped to save money for my small business. Portable machine works perfectly - however it is pretty big, could be a little smaller! Special shout out to Ashley (in Kent) he is a star - great communications and support. Highly recommended.
Daniel Dowsett and Oli Taylor( i think that's his surname!) have been amazing. We needed our old card machine to match our new business account. This was a new concept for these guys, but they have been honest and transparent about its success from day one. I am delighted to say that the switch went well and we are now where we should be. These guys are always so helpful and polite. Nothing is ever too much trouble and will continue to check in at every stage to ensure we are happy. Great customer service. These guys deserve a treat!!😉
I’m very satisfying and happy. The service through the phone was so easy. Device also is simple and came very we’ll protect. I truly recommend
George was very helpful from the first phone call right the way through to delivery of my new card machine. Always quick to respond to any enquiries. Great looking machine which I hope will be with my business for a long time.
Absolutely amazing customer service 1010 Nidhi.jani she was really helpful highly recommend she's a golden if you get through her. She's going to get lot of my family friend coming to her soon .

Reply from Verifone UK
Absolute waste of time,Very difficult "application"criteria to satisfy despite repeated info sent.DON,T BOTHER!!

Reply from Verifone UK
I spoken to nidhi jani she explain me all and help me alot thats why she deserve 5 star

Reply from Verifone UK
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