Vênoor Living Reviews 

73
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Worst purchase I made this year. The quality is even worse than cheap Amazon stuff while you pay the premium price for the good. Customer service is bad too and they simply ignore your emails. A... See more

Rated 5 out of 5 stars

I bought the OGEE SAND PATTERN RUG & LOLU SOFA online via Venoor Living - both arrived on time and intact. I used the first time purchase code and got a discount - which was excellent! Both items... See more

Rated 1 out of 5 stars

Do not buy from this company! The worst customer service I've ever received. The bench I ordered arrived with a piece missing and after weeks of back and forth and a return courier that never showed u... See more

Rated 5 out of 5 stars

I recently purchased a number of pieces from Venoor and I must say that I found the whole process exhilarating. Excellent service and expertly crafted pieces from a diverse range of collecti... See more

Company details

  1. Furniture Store

Information provided by various external sources

Vênoor Living is an online home living store, dedicated to revolutionising the traditional approach to furniture retail whilst providing a sustainable lifestyle. Vênoor Living was founded on the core value proposition: Live Beautifully, Live Responsibly. We are on a mission to create a sustainable ecosystem through more informed and responsible purchases. Hence, we created Vênoor Living to pave the way.


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2.5

Poor

TrustScore 2.5 out of 5

73 reviews

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2.5

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(73)

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Rated 5 out of 5 stars

Good Service and Lovely Products

I purchased two tables from Vênoor- a Zeeba Coffee Table and a Zeeba Side Table.

The pre-sales service was really good. I was able to chat with Christopher as I was browsing who helped with my purchase. He was fab.

The tables themselves are gorgeous. Well made and of a good quality. Unfortunately, the courier damaged the side table during transit. I sent an email to Venoor on Saturday to let them know, despite being closed, I received a reply to my email from the MD promising to sort it Monday. I've since had my damaged item replaced.

Good service overall from a small company offering good quality products at a fair price - and they source ethically too. Win Win. Well done Vênoor.

12 August 2017
Unprompted review
Vênoor Living logo

Reply from Vênoor Living

Hi Steven, Thank your for your review. Your feedback is greatly appreciated. Best, Care Team.

Rated 5 out of 5 stars

IN LOVE WITH MY YANA SOFA!!!! :)

I have received the Yana sofa last night and my family and I absolutely love it!!! The colour, fabric, quality, fits in perfectly (knees/back).. Height is perfect.. It was so difficult to find a perfect sofa, because everywhere I have been going, when I sit on a sofa, I sink in and cannot get up.. But this sofa is absolutely great and I am not facing such issues - so thank you Venoor Living :)

Received my sofa within 2 days of ordering - super quick delivery which I was very happy with because other companies' delivery time was 6-12 weeks which I found absolutely ridiculous!

The delivery people unpacked it for us, placed it in a room of our choice and took all the packaging along with them, so we didn't have to worry about all the mess.

Giving customer service excellent feedback - they have been fantastic and very prompt and professional.

Value for money 5 STARS!!! I found a very similar sofa online that was selling for over £3,000... so I am really happy with this purchase and value for money is great!!

Waiting to receive my certificate which I am also excited about... Love your ethos.. Taking and giving back to the earth by planting a tree for every order placed is a fantastic idea for sustainability!

THANKS A MILLION... I now know where to shop for home living furniture/décor :)

5 August 2017
Unprompted review
Vênoor Living logo

Reply from Vênoor Living

Hi Cynthia, Thank you for your lovely review. We are glad you love your products. Best, Care Team.

Rated 5 out of 5 stars

Stylish and affordable furniture

Came across this website recently when looking to buy new pieces for my living room. I was really impressed with the selection of styles and reasonable prices. I purchased some tables and was really pleased with the whole process from start to finish. I like the story behind venoor. It's nice to know there are other options then IKEA out there. I will recommend to my friends.

31 July 2017
Unprompted review
Rated 5 out of 5 stars

My new favourite Venoor Living

When you move into a new place or wish to redo your home , you are always on the lookout for something that is not only unique but also eye catching ! , Venoor living is one such organisation , their products are elegant , modern with a twist of old school charm that was amiss in many of the bigwigs in the market . So i thought id give it a try and ordered their Chalk white solid rug .
I was truly impressed with their prompt service , all my queries were answered in a professional manner , the product was delivered the same day and it looked stunning! , yes it really did justice to the picture( usually thats a task when it comes to online shopping ) , it went perfectly well , in fact their staff were so generous in their advice on how to place the rug in my living space with regard to the aesthetics of my space .
Truly impressed by Venoor Living , the new player in town , this is going to be a brand thats going to take the furniture business by storm and im glad i made this choice . Yes its a pleasurable indulgence knowing that my rug today helped plant a tree as a part of Venoor livings sustainable initiative . And most importantly excellent quality with pocket friendly prices , what more could one ask for ! 5 stars for Venoor Living , ill surely be coming for more!

30 July 2017
Unprompted review
Rated 5 out of 5 stars

A store you can trust! - Excellent Quality & Service

I bought the OGEE SAND PATTERN RUG & LOLU SOFA online via Venoor Living - both arrived on time and intact. I used the first time purchase code and got a discount - which was excellent!
Both items were of excellent quality and texture - my sister in law who is an interior designer was impressed :). Definitely worth the price I paid.

Looking forward to buying my next piece - may be a birthday / Christmas present to self.....

30 July 2017
Unprompted review
Rated 5 out of 5 stars

Will definitely come back for more!

Venoor has knowledgeable people to take care of your queries. You call them, they answer immediately and guide you through the process.
Great product, delivered in time. Smooth Sliding Doors, Love the Walnut.
Scandi design metal and wood…..Look forward to buying more as we redesign our house.

29 July 2017
Unprompted review
Rated 5 out of 5 stars

Amazing !!!

Fantastic customer service! Quick delivery, simple to use. Best value for money! Amazing furniture! Definitely buying more soon , highly recommended !!

29 July 2017
Unprompted review
Rated 5 out of 5 stars

Worth the price

Totally in love with my side tables. They're not cheap but the delivery services was great, the quality is great and they look amazing. Totally worth it.

28 July 2017
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered a media unit from Vênoor Living. It arrived promptly, however there was an issue with the setup. Vênoor got in touch immediately and rectified the problem. The customer service was great!

13 July 2017
Unprompted review
Rated 5 out of 5 stars

Venoor Success......

I recently purchased a number of pieces from Venoor and I must say that I found the whole process exhilarating.

Excellent service and expertly crafted pieces from a diverse range of collections.

The website is easy to navigate
They informed me when my delivery was going to happen
I was kept in the loop about latest products and offers

Very happy customer.
There is no doubt in my mind that Venoor Living is onto good things.

13 July 2017
Unprompted review
Rated 5 out of 5 stars

Customer service 5 OF 5

Customer service and after care excellent the was a individual in the team that made my journey worth while and he is a asset to your company thank you Wesley

Regards
Abdul

17 June 2017
Unprompted review

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