I had no issues with the website, but if you do run into any issues give them a call. The site itself, was very easy navigate. I suggest selecting one date at a time. If you select multiple dates it m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After a show date was canceled, Vegas.com reached out to me not only by email but also left me a voicemail explaining the situation and what options I had right upfront. I called in and got right t... See more
I've made several great bookings and was able to get a comprehensive view of the shows available during my vacation in Vegas in the past.I made a mistake in one of my bookings in preparing for an upco... See more
I never received my tickets and the young lady at the ticket boothe gave me hell. I had to find something else to do. I was so disappointed. However, the issue was quickly resolved by Vegas.com. I was... See more
Company details
About Vegas.com
Written by the company
Vegas from the Inside
It's no secret that Vegas.com is the authority on all things Vegas. Our talented staff lives here, so we know a thing or two about enjoying this city to the fullest. Whether you need inside information on Vegas hotels with the best amenities, want a great deal on top-selling shows, or you're searching for suggestions on the best buffets in town, we're here to help. Vegas.com is your one-stop shop for the best deals on Las Vegas shows, hotels, tours, attractions, and more.
You've Got Questions? We've Got Answers.
Our Customer Care team prides itself on providing excellent customer service for all your Vegas vacation needs. We're trained experts on helping you choose and book the airfare, hotels, shows, attractions, and more that will tickle your fancy. Give us a call, we're here to help.
Customer Support
Vegas Hotels
Vegas Shows
Vegas Deals
Contact info
7150 S. Tenaya Way, Suite #100, 89113, Las Vegas, United States
- 1-866-983-4279
- customerservice@vegas.com
- www.vegas.com
4.6
Excellent
175K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
V.com experience
Easy to navigate and you can pick your own seats. Check out is just as easy as picking your seats.
19 July 2026
easy to speak with rep to cancel
24 July 2026
Quick abs easy
24 July 2026
Ease of purchase and cost as well as…
Ease of purchase and cost as well as great description of “where” particular seats are located!!
24 July 2026
Maureen was exceptional
Maureen was exceptional! It was Fast and easy to accomodate schedule change.
24 July 2026
Good to go for us
22 July 2026
Fast and easy process to book.
24 July 2026
Too many hoops to jump through to…
Too many hoops to jump through to receive your electronic tickets.
23 July 2026
Easy to navigate and great customer service.
I had no issues with the website, but if you do run into any issues give them a call. The site itself, was very easy navigate. I suggest selecting one date at a time. If you select multiple dates it may show you sold-out shows. I did have a small issue putting in my payment. It wouldn't let me move forward until I added the protection. Originally, I had selected 'no' to the protection, but it wouldn't let me move forward. Once I selected 'yes' to the ticket insurance, it instantly processed my payment without even having to select the payment process bottom. If you happen to have the same issue give Vegas.com a call, and they can help you out. Jessica was very nice and refunded the $14 with no issues at all. Would absolutely use Vegas.com in the future.
22 July 2026
This was my first time using the site…
This was my first time using the site and I found easy to navigate and review all of the important information that I needed to make my decision.
24 July 2026
Accessibility to acquire tickets was…
Accessibility to acquire tickets was effective for day and time requested.
24 July 2026
I had to cancel a ticket for an event…
I had to cancel a ticket for an event and the customer service lady was very friendly and did not questioned and accommodated my new seat very fast.
23 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.