Thank you, your website made it very easy to book a hotel for my brief Vegas stay. Very helpful to have all the hotels and prices listed alongside each other with pictures and descriptions of the roo... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Vegas.com
Written by the company

Vegas from the Inside
It's no secret that Vegas.com is the authority on all things Vegas. Our talented staff lives here, so we know a thing or two about enjoying this city to the fullest. Whether you need inside information on Vegas hotels with the best amenities, want a great deal on top-selling shows, or you're searching for suggestions on the best buffets in town, we're here to help. Vegas.com is your one-stop shop for the best deals on Las Vegas shows, hotels, tours, attractions, and more.

You've Got Questions? We've Got Answers.
Our Customer Care team prides itself on providing excellent customer service for all your Vegas vacation needs. We're trained experts on helping you choose and book the airfare, hotels, shows, attractions, and more that will tickle your fancy. Give us a call, we're here to help.
Contact info
7150 S. Tenaya Way, Suite #100, 89113, Las Vegas, United States
- 1-866-983-4279
- customerservice@vegas.com
- www.vegas.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The representative I worked with was…Tracy
The representative I worked with was very knowledgeable, patient and competent. His name was Tracy. He answered my questions and did not seem pushy and was very professional. He displayed exceptional phone skills and respect for the client(myself). Definitely 5/5!!
great service
Easy to compare price vs where seats are
Easy to select ticket price level and see how that compares to where you want to be seated. With all of the added service fees, I already feel like someone is digging through my pockets. I guess that’s just how Vegas works now.
The customer service was great
The customer service was great. The agent was very patient
It was a very easy process and the…
It was a very easy process and the pricing was very reasonable.
I regret I didn’t check Vegas.com…
I regret I didn’t check Vegas.com first, but after booking on another “budget” app, I checked and found the same reservation for less! Canceled the other and booked with Vegas.com
The customer service was beyond outstanding!
The customer service was beyond outstanding! I’m truly surprised to have had such a wonderful experience trying to correct the error that I made when purchasing show tickets. Latosha actually called me a few hours later in the evening to solve my issue and correct the problem that I made when purchasing tickets for the wrong date.im very grateful to her patience and service.
Could be better for purchasing concert tickets.
Everything was on a central site. That made the process of finding entertainment much simpler than going to every hotel and looking at what they have.
However, when I looked at the AC/DC concert tickets, I could not get a direct link to purchase them. This was frustrating. I decided not to go to this concert anyway, but if I had wanted to I don't know why a direct link to purchase them could not have been provided, rather than just a link to the information about the concert.
I have purchased tickets several times…
I have purchased tickets several times from Vegas.com and always had good service and good prices. Good place for all your Vegas needs . Thank you!
Friendly navegation
Friendly navegation, all options: hotels, shows, activities in only one site. Good deals!
Show cancelled!
We had purchased a show for July 21 and then the show was cancelled. We received the email from Vegas.com with options available. I called and spoke with a gentleman named Anthony. He was amazing! Rescheduled us for a different show, refunded the difference in price and sent me the new confirmation email when we still on the phone. I will continue to be a Vegas.com customer and I always recommend it to my friends. Keep up the good work.
Ease of use.
A wonderful show
A wonderful show! Very talented people in this show. The booking process on Vegas.com was easy and seamless
Easy booking on line
Great price and great seats
Great price and great seats. Easy transaction. Every time I am in Vegas I use this site.
Fast and easy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








