VapoShop Reviews 

8,747
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, often highlighting their elegance, efficiency, and ease of use, with many expressing satisfaction with their purchases. The delivery service is consistently described as fast and efficient, with many people receiving their orders quickly and even ahead of schedule. Reviewers also appreciate the competitive pricing, finding that the company offers good value for money compared to other online options. However, some customers also noted issues with order fulfillment and delivery, particularly regarding tracking problems or packages being lost or delayed. A few other people also felt that the courier service, specifically UPS, caused complications with address recognition, leading to undeliverable packages and frustration.

What people talk about most

Delivery service

People report positive experiences with delivery service, often praising the fast shipping and prompt... See more

Product

Users describe positive interactions with product, often highlighting its high quality, efficiency, and ease... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the prices are great,... See more

Order

Consumers find order experiences to be ambiguous, with some reporting hassle-free purchases and quick, easy... See more

Service

Customers had positive experiences with service, often highlighting excellent after-sales support and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am pleasantly surprised by how well the shipping went. The product appears to be of high quality in terms of workmanship, though I am somewhat disappointed with the battery performance. Nevertheless... See more

Company replied

Rated 4 out of 5 stars

Der Shop ist soweit gut aufgebaut und sehr übersichtlich gestaltet. Der Service ist auch sehr hilfsbereit falls es mal Probleme gibt. Der letzte Einkauf gestaltete sich ein wenig kompliziert was die... See more

Company replied

Rated 5 out of 5 stars

Customer Service ist very helpful and they ship fast as well. Had to replace a device for a second time while still having warranty, and it all went well even though they stopped selling devices from... See more

Company replied

Rated 5 out of 5 stars

This is a great mini device, very élégant, efficient and easy tu use. I am a big fan of the PAX brand and it's my 5th PAX vapo since I discovered the system. Also the teams are great and helpful whe... See more

Company replied


Company details

  1. Vaporizer Store

Written by the company

With most vaporizers having to be imported from the US, VapoShop started out in 2008 as the first online store in Europe to specialize in high quality vaporizers. We're proud to fulfill a leading role in the vaporizer landscape and carry only vaporizers that meet our strict quality standards.

VapoShop - Simply Vaporizers

Written by the company

Europe's first specialized vaporizer store
VapoShop started out in 2008 with the mission to provide vaporizer enthusiasts throughout Europe with high quality vaporizers at excellent (and fast!) service. Our product offering, as well as the technology of vaporizers has changed quite a bit since we started, but our goal has remained the same. Your feedback help us improve our service, so please take a minute to leave a review.
Fast and secure shipping
Shipping from The Netherlands, which is known as a fast shipping hub, orders to virtually all European countries arrive extremely fast. All products on our website are shipped directly from our own warehouse. Packages are insured and shipped with discreet, plain packaging.
Authorized reseller
We are an authorized reseller for all major brands, ensuring you always receive the latest version of a vaporizer, backed by our own warranty as well as that of the manufacturer. Unlike some others in this field, we choose not to carry knock-offs or grey import vaporizers!
Expert advice
As great fans and advocates of vaporization, we know our vaporizers and are happy to help you find the vaporizer that best suits your needs, and will gladly answer any questions you have before, during or after your purchase.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(8,747)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All good

All good, only delivery by UPS sucks as they don’t provide a precise and reliable forecast

11 November 2025
VapoShop logo

Reply from VapoShop

Hi Smokey Joe,

We’re really glad to hear you’re happy with everything on our side. We understand how much the delivery experience matters too, and it’s frustrating when the courier doesn’t match the level of service you expect. We’ll keep passing this kind of feedback along so the shipping partner knows where they can improve.

Thanks for sharing your thoughts, it helps us keep raising the bar.🔥💨

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

Top Shop

Fast delivery, good prices and last but suddenly not least : realy fast and friendly support

10 November 2025
VapoShop logo

Reply from VapoShop

Dear Dunkel,

Thank you so much for sharing your thoughts with us! We’re really glad to hear that your time with our team left a positive impression.

If you ever need anything in the future, we’re just a message away Wishing you all the best and looking forward to welcoming you back again soon! 🌟💬.

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

Perfect delivery

Everything was peeeeerfect

7 November 2025
VapoShop logo

Reply from VapoShop

Hi Boris,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that everything was peeeeerfect. Your words put a big smile on our faces and motivate us to keep delivering the very best.

We truly appreciate you taking the time to share your review and look forward to welcoming you back again soon!🔥😊

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

all went very smooth

5 November 2025
VapoShop logo

Reply from VapoShop

Hi Mykhailo,

Thank you so much for your kind words. We appreciate you taking the time to share your review and look forward to seeing you again in the future. 💨✨

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

My first buy here

My first buy here, but probably Not my last
Quick and easy.
Nice prices.

3 November 2025
VapoShop logo

Reply from VapoShop

Hi Lasse,

Thank you so much for choosing Vaposhop!

We're delighted to hear your first purchase was quick and easy. Knowing it might not be your last visit really makes our day. Until next time!🌟🔥

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

Does what it says on the tin

Ordered the Dynavap m7, got delivered in about 2 days. Excellent product, great service. Would recommend

27 October 2025
VapoShop logo

Reply from VapoShop

Dear Steve,

Thank you so much for your awesome review! We're thrilled to hear your Dynavap M7 arrived quickly and hit the mark.

Enjoy your new gear, and thanks again for recommending us! 💨🔥

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

good service

good service

29 September 2025
VapoShop logo

Reply from VapoShop

Hi Arie,

We truly appreciate your positive feedback! It's wonderful to know our service met your expectations.

Thank you for choosing us, and we're looking forward to see you again in the future. 🌟😊

Kind regards,
Team VapoShop

Rated 1 out of 5 stars
VapoShop logo

Reply from VapoShop

Dear Ramin,

We're truly sorry to hear that your delivery experience didn't meet expectations.

Your order was shipped the next day, but it seems there may have been an issue with the address. While UPS handles the final delivery and we don't control their timeline, we've already contacted them to help resolve the situation.🚚⏱️

We’re here to help and appreciate your patience while we get this sorted.

Kind regards,
Team VapoShop

Rated 1 out of 5 stars

Worse.

Worse.
More Worse.
Since days not delivered.
But they dont care at all.

20 October 2025
VapoShop logo

Reply from VapoShop

Dear Eve,

We're really sorry to hear about your experience, we understand how disappointing delays can be.

It's good to see you've been in touch with our customer service team. Unfortunately, the issue with UPS wasn’t immediately clear from the initial communication, but we're actively working to resolve it now.

Please know that we absolutely do care, and we're committed to making this right. Thanks for your patience while we sort this out.📦🍀

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

Good as always..

Good as always..

14 October 2025
VapoShop logo

Reply from VapoShop

Hi Jarkko,

Thank you for your continued trust in us . It’s a pleasure to support loyal customers like you, and we look forward to maintaining that same high standard every time you return ☁️⭐.

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

You can trust them

I’ve been shopping at this store for several years now, and I’ve never had any problems. Highly recommended!

16 October 2025
VapoShop logo

Reply from VapoShop

Dear Evgenii,

Thank you so much for taking the time to share your experience. Your continued support means the world to us!

If there’s ever anything more we can do to support you, just say the word 🌿🌟

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

Very satisfied with the purchase

The item was exactly like description, the price was right, and the delivery really fast.

13 October 2025
VapoShop logo

Reply from VapoShop

Dear Guiseppe,

Thank you so much for your kind words.

We're glad to hear everything was spot on. Thanks again for the feedback, it truly means a lot to us.⭐🌿

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

Easy to find everything you need!

Very quick and easy to navigate the webpage, and easy to order. Found everything i needed and got a free gift as well - will bookmark to use again if needed.

14 October 2025
VapoShop logo

Reply from VapoShop

Dear Ali,

Thank you so much for the great review!

We're glad the site was easy to use and that you found everything you needed. Looking forward to having you back whenever you need us! 😊🌿

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

All was perfect

8 October 2025
VapoShop logo

Reply from VapoShop

Dear Leonardo,

Thank you for taking the time to share your experience. We're happy to hear everything went perfect.

If there's ever anything else we can do for you, we're just a message away!🌿🌟

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

Quick delivery

Quick delivery, top quality product with a complimentary gift.

7 October 2025
VapoShop logo

Reply from VapoShop

Dear M.,

Thank you so much for your kind words! We're thrilled to hear your order arrived quickly and that you're happy with the quality of your vaporizer.

If you ever need support or have questions, we're always here to help. Enjoy your sessions and take care! ☁️😊

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

All OK.

Ok. No problems.

18 August 2025
VapoShop logo

Reply from VapoShop

Hi Andrej,

Thank you so much for your review! 😊 We're glad to hear everything went smoothly with your purchase.

We hope you're enjoying your new product and that it's delivering the experience you were looking for. If you ever have any questions or need support down the line, we're always here to help.🔥

Kind regards,
Team VapoShop

Rated 3 out of 5 stars

“Product flawless, delivery glitched”

The product is great , solid quality, and helpful customer support. Sadly, their courier is a nightmare. UPS doesn’t recognize the second line of your address, so your package ends up “undeliverable” for no reason., definitely frustrating. I’d happily buy from them again after they resolve the second line address glitch with ups.

13 October 2025
Unprompted review
VapoShop logo

Reply from VapoShop

Hi Jose,

We’d like to clarify that your order was shipped to the exact address you provided and confirmed with UPS. Our system generates labels automatically, no manual typing involved. 📦

According to the UPS tracking, the parcel was successfully delivered. If you're having trouble locating it, we're happy to assist with a delivery investigation.🚚

Our support and shipping procedures are carefully managed, and we appreciate your understanding. We hope you enjoy your purchase, and we're always here if you need any further assistance!

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

My trusted seller

Customer Service ist very helpful and they ship fast as well. Had to replace a device for a second time while still having warranty, and it all went well even though they stopped selling devices from the original company. So can only recommend

8 October 2025
VapoShop logo

Reply from VapoShop

Hi Adrian,

Thank you so much for your great review! We're thrilled to hear that our customer service team was able to support you quickly and smoothly.

Your recommendation means the world to us, and we're grateful for your trust. Thanks again for choosing us.🌿🔥

Kind regards,
Team VapoShop

Rated 5 out of 5 stars

After few tries, made it work just fine

I had problems starting using it, the pros are that hits good and feels clean in the throat.
The cons are that doesnt last long in the deposit getting cold.
Does the work.

6 October 2025
VapoShop logo

Reply from VapoShop

Dear Diego,

Thank you for taking the time to share your experience. We're glad to hear that once you got going, the device delivered smooth and satisfying hits.

We’re always here to support you with any questions or tips that might help improve your sessions.💨🌿

Kind regards,
Team VapoShop

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