Banner for VaporDNA

VaporDNA Reviews 

16,124
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the excellent product selection and quality, noting competitive and unbeatable prices. Many appreciate fast shipping and efficient order processing, with items arriving quickly. Exceptional customer service is consistently highlighted, with helpful and responsive staff. However, some customers noted receiving defective or non-working products. A few also felt shipping took longer than expected, with some orders not arriving or being sent to the wrong address. Other reviewers experienced customer service issues, including problems with refunds or extra shipping fees for replacements.

What people talk about most

Product

Consumers find product to be positive, with many reviewers appreciating the wide selection of items, good... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Users describe positive interactions with order, with many customers reporting that their orders are... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently praising the affordable and... See more

Customer service

People report positive experiences with customer service, highlighting excellent communication, timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 4 out of 5 stars

The prices are great and there is a decent selection of the vapes i like. However, the 2 discounted vapes that I purchased were both defective. One was leaking and the other just did not work. Shippi... See more

Rated 5 out of 5 stars

Very fortunate to have found this shop. Prices are routinely low & competitive with other stores and they offer such an abundance of items to choose from no matter the category. Everything in my exper... See more

Rated 5 out of 5 stars

Hi I just wanted to thank the vapordna team for providing a great service.I usually order twice a month and there great they put my orders together fast and get them shipped out quickly. I did recent... See more


Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(16,124)

313 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great company

What a great company. The prices are the best with fast shipping. Selection is okay, since they sell out quickly....but other products are comparable.

I won't order or buy no body else!

25 March 2026
Rated 1 out of 5 stars

Want a refund for the vape that didn’t…

Want a refund for the vape that didn’t work at all

25 March 2026
VaporDNA logo

Reply from VaporDNA

We are sorry to hear about this issue. However, we can help! I do see that a customer service representative has responded to your email. Please check for our response or reach out again if needed. Our customer service team is ready to assist.

Rated 5 out of 5 stars

Extremely low prices

Extremely low prices compared to the vape stores where I live and other vape sites online. Plus they are usually always in stock but if they aren't they usually get them back in stock quickly and extremely low prices for the shipping! Awesome place to buy whatever kind of vape you want!!! I highly recommend this place.

25 March 2026
Rated 5 out of 5 stars

I have ordered from VaporDNA back when…

I have ordered from VaporDNA back when building my own coils in. the kanthal wire days. Today I come for the variety of whatever vaping devices i’m thinking about. The great selection of everything is great !
shipping is fast and the prices very fair, i’ll keep coming back.

25 March 2026
Rated 1 out of 5 stars

Twice i ordered top fill replacement…

Twice i ordered top fill replacement pods and received side fill. I was even told by customer service if it gets in my "cart" it is in stock. I was not refunded shipping costs or taxes yet I was told they had these in stock so I ordered and got the wrong ones again. False advertising and poor filling of orders. Will never buy from them again after 3 years of ordering.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Everything has arrived so quickly and…

Everything has arrived so quickly and they have the best products! I’ve loved everything I’ve bought. Thank you for helping me to keep my sanity while I’ve been out crying and looking for my lost cat.

23 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look