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Van Ginkel Mode Reviews 

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TrustScore 1 out of 5

1.1

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1.1

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TrustScore 1 out of 5

284 reviews

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Rated 1 out of 5 stars

SCAM based in Spain

Shameless SCAM. The owners of this are apparently in Spain but their warehouse is in China. There’s nothing Dutch about it. If you think you’re ordering from a Dutch company with a local shop/warehouse, think again. Stay away.
What you will see on the pictures is not what you will receive. And if you think you’ll be able to use the promised right of free return, no you will not be able to do that. You will receive a scripted bot-like response instructing you to ship the purchase to China at your cost.
I wish there was an option to add photos, I’d share what I thought I was buying versus what I actually received.

29 March 2025
Unprompted review
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Reply from Van Ginkel Mode

Hallo Ira,

Het spijt ons zeer om te horen dat uw ervaring niet aan uw verwachtingen voldeed. We begrijpen hoe teleurstellend het is wanneer een bestelling niet overeenkomt met wat u had gehoopt.

We willen dit graag rechtzetten en beter begrijpen wat er in uw geval is misgegaan. Neem alstublieft contact met ons op via info@vanginkel-mode.nl met als onderwerp “Trustpilot Review”, zodat ons team dit persoonlijk voor u kan bekijken.

Uw feedback is waardevol en helpt ons om te verbeteren.

Van Ginkel Mode

Rated 1 out of 5 stars

Dropshipper Alert

The good were clearly dropshipped. The goods were from China, of poor quality and priced up to NL prices. Save your wallet the pain and order from China

15 April 2025
Unprompted review
Van Ginkel Mode logo

Reply from Van Ginkel Mode

Hallo Sebastian,

Bedankt voor je feedback. Het spijt ons te horen dat je teleurgesteld bent in de kwaliteit van je bestelling en dat deze niet voldeed aan je verwachtingen.

Wij zijn een Nederlands bedrijf, maar werken inderdaad met internationale fulfilmentpartners om ons assortiment te verbreden. Dat neemt niet weg dat wij volledig achter onze service en retourbeleid staan. Als het product niet aan je verwachtingen voldoet, heb je altijd recht op een volledige terugbetaling bij retour, of 100% winkeltegoed zonder dat je het artikel hoeft terug te sturen.

Je kunt ons volledige retourbeleid hier nalezen:
https://www.vanginkel-mode.nl/pages/retour-en-restitutiebeleid

Neem gerust contact met ons op via info@vanginkel-mode.nl of via ons contactformulier:
https://www.vanginkel-mode.nl/pages/contact
Wij reageren binnen 24 uur op werkdagen en helpen je graag verder.

Met vriendelijke groet,
Klantenservice Van Ginkel

Rated 1 out of 5 stars

Scam

Scam! DO NOT BUY. Product was clearly a dupe of the photo, they never accepted liability for the false advertising and instead of a refund offered various discounts on other products from their site. When I finally got a returns form they told me I was liable for the return cost to china (to return my fake product!). Also interesting that their only 5 star review on here is from a mysterious ‘consumer’… I will be reporting them to the Dutch authorities.

10 March 2025
Unprompted review
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