The process at V12 Sports and Classics Hinckley was straightforward. I was able to take my time without feeling rushed or pressured into making a decision. The team provided honest advice, which I fou... See more
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Location
Switch location23 Harrowbrook Rd, Hinckley LE10 3DJ, LE103DJ Hinckley, GB
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Vish was very helpful and explained everything clearly. The process felt straightforward, and the finance options were made easy to understand. He gave honest advice and helped me choose the right car... See more
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We were greeted by Vish who looked after us throughout our purchase. He is smart, knowledgeable and attentive. His approach was absolutely spot on and allowed us the time to consider our purchase... See more
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Absolute farce - arrived to what can only be described as a house full of headless chickens, absolutely no organisation just complete pandemonium. No one knew what they were doing, I waited close to t... See more
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Company details
Written by the company
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK! Hinckley | Wolverhampton | Stoke-on-Trent | Worksop
Contact info
23 Harrowbrook Rd, Hinckley LE10 3DJ, LE103DJ, Hinckley, United Kingdom
4.1
Great
6K reviews
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Replied to 98% of negative reviews
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The process at V12 Sports and Classics…
The process at V12 Sports and Classics Hinckley was straightforward. I was able to take my time without feeling rushed or pressured into making a decision. The team provided honest advice, which I found helpful. Harby offered great service and put in a lot of effort during the visit, which I appreciated. Everything felt smooth and easy throughout. I left satisfied with how things went.
9 September 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
Thank you for taking the time to share your experience with V12 Sports and Classics Hinckley. We’re delighted to hear that you found the process straightforward and felt comfortable taking your time without any pressure. It’s great to know that the team’s honest advice was helpful and that Harby provided such excellent service throughout your visit. We’ll be sure to pass on your kind words to him. Thank you for choosing us, and we hope to welcome you back in the future!
Vish was very helpful and explained…
Vish was very helpful and explained everything clearly. The process felt straightforward, and the finance options were made easy to understand. He gave honest advice and helped me choose the right car without any pressure. It all moved quickly, which I appreciated. Would use their service again if needed.
8 September 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
Thank you for your kind review! We’re pleased to hear that Vish made your experience straightforward and took the time to explain everything clearly, including the finance options. It’s wonderful to know that his honest, pressure-free advice helped you find the right car and that the process moved quickly. We’ll be sure to share your feedback with him. Thank you for choosing V12 Sports and Classics, and we look forward to welcoming you back whenever you need us. Enjoy your new car!
VERY MUCH A GAMBLE
VERY MUCH A GAMBLE
You would think with buying a car from a garage, you have a bit of support or something to lean back on should there be a problem or something go wrong.
Thats not the case with these.
They seem to do nothing with the car, a few ticks on an AA handover sheet is the most.
We brought a car for my 16 year old son. Viewed it one day, put down a deposit and went to collect a few days later.
On collecting it, it took about an hour to get the car and get it cleaned.
We were taken to the handover stage - still hadn’t seen the car. They got my 16 year old son to sign to say he’d inspected the car when they hadn’t even shown it is. (And yes I should be monitoring him) he was handed and signed the paperwork before looking and when I had a go at him about not reading it, I was told not to worry - it’s just a formality.
After doing all the paperwork, we were handed keys and told the car was outside on the side of the road.
Number plate was just about hanging on, and we had to go back over to get someone to reattach it.
We didn’t notice at that point however there was a chip in the windscreen.
Only when we got in the car and started to drive home did we see something, which I hoped was a squashed bug. When we stopped to fill up and confirmed it was a chip, we contacted them and as we had signed the pre delivery inspection, then it was on us. 🙄
There is no way when cleaning that car that they didn’t see that chip. And trying to check a car at the side of the road there is just isn’t do able.
All seems very underhand from them.
Maybe it was the chip they were trying to hide, or the broken key - who knows.
Otherwise we are lucky - the car mechanically seems fine (touch wood)
Their after-sales support is worthless.
9 August 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
We’re sorry to hear about your experience and the concerns you’ve raised regarding the handover process, the condition of the vehicle and the aftersales support you received. We understand how disappointing this must have been, particularly when purchasing a car for your son.
We have passed your feedback to the relevant team to investigate the circumstances surrounding your purchase and the issues you have highlighted. A member of the team will be in contact with you to discuss your concerns further.
Thank you for bringing this to our attention.
Excellent service from V12 Sports
Excellent service from V12 Sports! Mo was fantastic from start to finish—professional, friendly, incredibly accommodating, and kept me informed throughout the whole process. He went above and beyond to make the experience smooth and stress-free. Highly recommended!
4 September 2026
Reply from V12 Sports And Classics - Hinckley
Thank you for your fantastic review! We’re delighted to hear that Mo provided such professional, friendly and accommodating service throughout your purchase. It’s wonderful to know he kept you informed and went above and beyond to make the experience smooth and stress-free. We’ll be sure to pass your kind words on to him. Thank you for your recommendation, and we hope you enjoy your new vehicle!
Ben was a great help and very honest…
Ben was a great help and very honest about the car I was interested in. He was very professional and transparent.
7 September 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
Thank you for your kind review! We’re delighted to hear that Ben was helpful, honest and transparent throughout your experience. We’ll be sure to pass your feedback on to him. We really appreciate your support and hope to welcome you back in the future!
Reply from V12 Sports And Classics - Hinckley
Thank you for your five-star review! We’re delighted to hear that you’re feeling comfortable. We really appreciate you taking the time to share your experience and hope you continue to enjoy the benefits.
Thankyou all for a wonderful…
Thankyou all for a wonderful Experience.
Relaxed enviroment with plenty of staff to help with the test drive and purchase even thow I did not book an appointment . Many thanks .
5 September 2026
Reply from V12 Sports And Classics - Hinckley
Thank you so much for your lovely review! We’re delighted to hear that you had such a wonderful experience with us and felt relaxed and well looked after throughout your visit.
It’s great to know our team were able to help with your test drive and purchase, even without a booked appointment. We’ll be sure to pass your kind words on to everyone involved.
Thank you again for choosing us. We hope you enjoy your new car and wish you many happy miles ahead!
Cam was very helpful
Cam was very helpful, friendly and professional. He explained everything clearly and made the whole process easy and straightforward. Really good customer service — thank you, Cam!
5 September 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
Thank you so much for your lovely review! We’re delighted to hear that Cam made your experience easy and straightforward with his helpful, friendly and professional approach.
It’s wonderful to know that everything was explained clearly and that you received such great customer service. We’ll be sure to pass your kind words on to Cam, who will really appreciate the recognition.
Thank you again for choosing us and for taking the time to share your experience. We hope you enjoy your new car!
Reply from V12 Sports And Classics - Hinckley
Thank you for your fantastic review! We’re delighted to hear that you’re happy with the service, your new car and the price. We really appreciate you choosing V12 Sports and Classics and hope you enjoy many happy miles ahead!
AVOID AVOID AVOID.
AVOID AVOID AVOID.
I have brought around 5 cars from V12 Sports and classics now, and 4 out of 5 vehicles have had to be returned or sold on to get other vehicles before the faults that seem to be covered up get worse. I had a horrendous experience on the day where was half way through the 1.5 hours drive to get to hinckley to have a call from the sales rep stating my car had been delivered to Worksop instead. Despite being told it would be ready and waiting fully charged and good to go. No level of personal service whatsoever as the salesperson was serving 2 other customers at the same time.
The current vehicle I brought from them was a 2021 Skoda Enyaq EV, i was given the standard 3 month warranty and surprise surprise 2 weeks after it runs out I get a warning light "Electric drive not working correctly" having had issues with the dealership before I went straight to the finance company, stated I had owned the car for less than 5 months and it has not got a major fault present. They contacted the dealership on my behalf which V12 have then responded "its nothing to do with us" so the finance company (Blue motor finance) who have by this point gone into administration have organised for IVIS (independent vehicle inspection service) who have came and viewed my car and "inspected" it, I have called the technician to ask what happens next and what the issue was, his reply being they will ask me 1 or 2 questions and depends on my answers as to the outcome, the questions being "was the fault present at sale? Or was the vehicle sold in a durable condition" the technician went on to say to me that I had the vehicle 4 months and had barely cleared 4000 miles so it should not have 5x pages of faults at this point, however, he then submits a report stating that the issue wasnt there at point of sale and that there is no liability anywhere else except my own.
I have now had confirmation that the vehicle I brought did in fact have a repair carried out for EXACT SAME FAULT the month before I brought it! Now im being ignored by Blue Motor Finance complaints team and V12 together. Absolute joke of a company. Would NEVER buy a vehicle from them again.
11 March 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
We’re sorry to hear that your experience has not met your expectations, particularly as a returning customer. We understand your frustration regarding the vehicle concerns and the handling of your complaint.
As the matter involves an independent inspection and your finance provider, we would not wish to comment on the specific circumstances or any potential liability publicly. We take all customer concerns seriously and will review any relevant information provided through the appropriate complaints process.
We have passed this on to the relevant team, they will review your notes and be in contact with you.
Good customer service, very helpful staff, amazing deal offered.
Good customer service, very helpful staff, amazing deal provided,
1 September 2026
Reply from V12 Sports And Classics - Hinckley
Thank you so much for your kind review! We’re delighted to hear that you received great customer service, found our team helpful, and were happy with the deal we provided. We really appreciate your business and hope you enjoy your new car! 🚗😊
Reply from V12 Sports And Classics - Hinckley
Thank you so much, Steve, for such a wonderful review! It’s fantastic to hear that Vish and Dan understood just how important finding the right car was for you and your lady friend. Knowing how delighted she was with her Mini really makes our day! 😊
We’ll be sure to pass your kind words on to Vish, Dan and the rest of the team. Thank you for choosing V12, Mustang Steve, and we wish you both all the very best and many happy miles in the Mini! 🚗✨
Ben was friendly and professional…
Ben was friendly and professional throughout the process of purchasing my car. He took the time to explain everything clearly, which made the experience straightforward. Any questions I had were answered in a way that was easy to understand. He was approachable, which made discussing details about the car and its features easy.
28 August 2026
Reply from V12 Sports And Classics - Hinckley
Thank you for the fantastic review! 😊 We’re delighted to hear that Ben was friendly, professional and made the whole process straightforward for you. It’s great to know he took the time to explain everything clearly and answer all your questions. We’ll be sure to pass your kind words on to him. Thank you for choosing us, and we wish you many happy miles in your new car! 🚗✨
Positive experience overall
I was a bit put off when we arrived to the radio blaring out across the whole street. Parking was a nightmare but there are side roads you can use and not far to walk. It was Monday but the place was really busy. We had to wait for them to find the two cars we were interested in but, to be fair, we hadn’t made an appointment. Onder was very pleasant, helpful and knowledgeable. We chose a car and paid a deposit. We collected it on the Friday. Reeco did the handover and it was all very smooth. When we got home we realised there was no locking wheel nut key with the car. I ordered one from Mercedes myself and they refunded the money promptly when I sent the invoice.
24 August 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
Thank you for taking the time to share your detailed feedback. We’re sorry that the parking and noise on arrival didn’t give the best first impression, and we appreciate your patience during what sounds like a particularly busy day. We’re pleased to hear that Onder was pleasant, helpful and knowledgeable, and that Reeco made the handover of your new car a smooth experience. We also apologise for the missing locking wheel nut key, but we’re glad the team was able to reimburse you promptly once you sent over the invoice. We’ll make sure your comments are passed on to the team, as feedback like this helps us continue to improve. We hope you’re enjoying your new car and wish you many happy miles!
Terrible service
Terrible service, went to buy a car with my son, happy with the deal until they wanted 12% commission to arrange the finance (circa £1800) wouldnt negotiate on bringing that down even though their involvement in the finance is minimal.
They said that Admiral set the commission rates and they couldnt change it yet we arranged finance through another garage, through Admiral at half the commission , just cant trust what they say
Additionally told them we would sort the finance which we did and they noted it on the system then sold the car, which had a £99 deposit on which they havent refunded yet
29 August 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
Thank you for taking the time to leave your feedback. We’re sorry to hear that you were disappointed with your experience.
We would like to clarify that any commission associated with arranging finance is determined by the finance agreement and lender arrangements, and we always aim to explain the available options and associated costs clearly before a customer proceeds. We’re sorry if you felt this was not communicated clearly during your visit.
We’re also concerned to hear that the vehicle was sold after you had paid a £99 deposit and advised us that you were arranging your own finance.
Your feedback has been passed on to the relevant team to look into.
Fantastic customer service and ease of…
Fantastic customer service and ease of purchase
1 September 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
Thank you so much for your fantastic feedback! We’re delighted to hear that you received great customer service and found the whole purchasing process easy and straightforward. We really appreciate your business and hope you enjoy your new car. Happy motoring! 🚗
I bought a car from v12 on 19 August…
I bought a car from v12 on 19 August it’s has a problems in it. I spoke to them they are not be able to sort me out. Cause when u call them they will pass it to some others department. They will says it’s not us v12 have to deal with it I send them email as well but unfortunately nothing happen . Don’t ever go back to them 2nd & last bad experience. Very bad service
17 August 2026
Reply from V12 Sports And Classics - Hinckley
We’re sorry to hear about your experience and the issues you’ve had with your vehicle since purchasing it on 19 August.
This is not the level of service we aim to provide, and we understand how frustrating it can be when you feel you are being passed between departments without getting a clear resolution.
We would like the opportunity to look into your case properly, including the concerns with the vehicle and the communication you’ve received so far. Please contact our aftersales department with your vehicle registration and contact details so we can identify your case, review what has happened and ensure it is passed to the appropriate team for further investigation.
Thank you for bringing this to our attention, and we apologise for the frustration caused.
Everything was spot on
Everything was spot on. I had a great experience buying car from this garage. The whole process was smooth, straightforward, and stress-free. Zaynah and Dipesh were friendly, professional, and very helpful throughout, with no pressure to buy.
The car was exactly as described, in great condition, and reasonably priced. Everything was handled efficiently, and I felt like that I was dealing with a trustworthy and genuine garage.
Highly recommend them to anyone looking to buy a car. Excellent service from start to finish!
26 August 2026
Reply from V12 Sports And Classics - Hinckley
Thank you so much for your fantastic review! We’re delighted to hear that you had such a smooth and stress-free experience with us.
It’s great to know that Zaynah and Dipesh were able to make the process friendly, straightforward and pressure-free. We really appreciate your kind words and your recommendation.
We hope you enjoy your new car and look forward to welcoming you back in the future. Thank you again for choosing us! 🚗⭐
We were greeted by Vish who looked…
We were greeted by Vish who looked after us throughout our purchase.
He is smart, knowledgeable and attentive.
His approach was absolutely spot on and allowed us the time to consider our purchase.
He is extremely professional and a credit to V12
This certainly gave us confidence to make our purchase on the day.
Alpesh was personable and efficient with the transaction.
29 August 2026
Reply from V12 Sports And Classics - Hinckley
Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with us.
It’s wonderful to hear your kind words about Vish and his approach throughout your purchase. We’ll be sure to pass your feedback on to him, as well as Alpesh. It’s great to know that their professionalism, knowledge and attentiveness gave you the confidence to go ahead with your purchase.
Thank you for choosing V12 and for taking the time to share your experience. We hope you enjoy your new car! 🚗⭐
The process was straightforward
The process was straightforward, which I appreciated. The dealership had a good atmosphere, and the waiting area was comfortable. It made things much easier.
31 August 2026
Unprompted review
Reply from V12 Sports And Classics - Hinckley
Thank you for taking the time to leave us a review! We’re pleased to hear that you found the process straightforward and that you enjoyed the atmosphere at the dealership.
It’s great to know that our comfortable waiting area helped make your experience even easier. We really appreciate your feedback and hope you enjoy your new car! 🚗😊
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