We were not rushed into taking insurance out. Able to discuss our questions at ease Whilst we asked for various options of policies and cost we were given time to look at the documents and amend op... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent advice, service and price. I have had health insurance for many years, most recently the price from my company has continued to soar. As I have just retired a financial review of my outgoing... See more
Company replied
We dealt with Nick Hanney who was very knowledgable on the various types of policies and providers. Nick was great at explaining everything and took his time to make sure we understood all the differe... See more
Company replied
We weren't sure whether getting cover would benefit us / our family. However, after speaking with our advisor, Harry Fletcher, he took the time to explain how it works and made sure the cover we got s... See more
Company replied
Company details
- Health Insurance Agency
- Income Protection Insurance Company
- Insurance Agency
- Insurance Broker
- Life Insurance Agency
- Term Life Insurance Provider Company
About Usay Compare
Written by the company
Usay Compare makes finding the right private health insurance easy. We compare thousands of medical insurance policies from the UK's leading insurers, including Aviva, Bupa, AXA, Vitality and more. We make it our mission to find you the most competi...
Home
About Us
Blog
Get a Quote
Home
About Us
Blog
Get a QuoteContact info
Usay House, Lakeside Business Park, South Cerney, GL7 5XZ, Cirencester, United Kingdom
- 01285864670
- customerservice@usaycompare.com
- www.usaycompare.co.uk
4.9
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Straightforward and easy
The advisor listened to my needs, offered me options and found a suitable policy. I did not feel pressured and everything was explained to me.
23 July 2026
Reply from Usay Compare
We appreciate you sharing your feedback. We're so pleased to hear that Tim listened to your needs, offered options, and found a suitable policy.
Matthew Davies helped us navigate the…
Matthew Davies helped us navigate the various healthcare insurance options available to us in a highly professional and knowledgeable manner. He was extremely patient in answering all our questions, explaining the different options clearly and helping us arrive at the optimal coverage solution for our needs.
We were extremely pleased with the service we received throughout and, in particular, with Matthew's professionalism, responsiveness and personal attention. He made what could have been a complicated process straightforward and gave us complete confidence that we had chosen the right cover. We would have no hesitation in recommending Matthew to anyone looking for help with their healthcare insurance.
27 July 2026
Unprompted review
Reply from Usay Compare
We are so pleased to hear that Matthew provided such professional and knowledgeable assistance when navigating your healthcare insurance options. It's wonderful to know that the process was made straightforward and that you felt confident in your chosen cover. Your recommendation is truly valued.
Reply from Usay Compare
We appreciate you sharing your positive feedback. We are happy to hear that Archie was understanding and patient.
Reply from Usay Compare
We appreciate you letting us know about how helpful and patient Katie was. We are happy you were satisfied.
My wife and I spoke to Ermes Musumeci
My wife and I spoke to Ermes Musumeci
who sorted our policy for us he was very professional in his approach we would certainly recommend your company to our friends and family
Thank you David H
27 July 2026
Reply from Usay Compare
We're delighted to hear about your positive experience and that Ermes was professional in assisting you. We appreciate your recommendation!
My wife and I took out a joint cover…
My wife and I took out a joint cover and were surprised how reasonable the cost was given our ages. This was all done over the phone, the rep guided us to the best policy explaining the pros and cons of each option.
20 July 2026
Reply from Usay Compare
We're delighted to hear that you found the cost of your joint cover reasonable and that Joe showed excellent guidance in selecting the best policy for your needs. Thank you for sharing your positive experience!
Liam was professional
Liam was friendly, polite and professional at all times. He was efficient and was accurate with the information and advice offered.
24 July 2026
Reply from Usay Compare
We appreciate your feedback. We're so glad to hear that Liam was friendly, polite, and professional, and that the information and advice offered was accurate.
Reply from Usay Compare
We are so glad to hear that Dan made the process easy and that you found him to be very helpful. We appreciate your positive feedback.
Strongly recommended
Strongly recommended. Ali did a very good job taking me through the various aspects, there was no pressure and I felt he honestly and fairly assessed the situation for us. Overall this was a pleasant and easy experience, with a significant saving.
27 July 2026
Reply from Usay Compare
We appreciate you sharing your feedback. We're happy to hear that our service was a pleasant and easy experience, and that you felt under no pressure.
Very good service from the advisor
I am very happy with the service from Usay help me set up my policy and answer all my questions and when i had some issues, he responded quickly. The whole process was fast and no stress. Highly recommend!
27 July 2026
Reply from Usay Compare
We appreciate you sharing your feedback. We're so pleased to hear that your Richard was fast setting up your personalised policy, and that your questions were answered quickly.
Lewis Tumelty was incredibly helpful…
Lewis Tumelty was incredibly helpful setting up life insurance cover for me. He talked me through everything and gave me my options and several quotes and was patient while I asked a few questions. I'm incredibly happy with the result. Thank you Lewis.
27 July 2026
Unprompted review
Reply from Usay Compare
We're happy to hear that Lewis was incredibly helpful in setting up your life insurance cover. It's great to know that everything was explained clearly and that you are happy with the result.
David Jackson was so knowledgeable mand…
David Jackson was so knowledgeable mand heilpful.
23 July 2026
Reply from Usay Compare
We're delighted to hear that you found David to be so knowledgeable and helpful. Thank you for sharing your positive experience!
Reply from Usay Compare
We are so pleased to hear that Yawar's support and advice were helpful to you. Thank you for sharing your positive feedback with us!
Jack was very patient with all my…
Jack was very patient with all my questions. He was very clear with the advice and we got a good deal in the end
24 July 2026
Reply from Usay Compare
We appreciate your feedback. We're so glad to hear that Jack provided clear advice, leading to a good deal.
Family Health Insurance Search
I found the process incredibly easy from start to finish. After submitting my enquiry, I received a call back the very next day. Daniel from usaycompare.co.uk took the time to explain all the options that were most suitable for my family's needs.
Daniel provided exceptional customer service throughout the process. He was professional, knowledgeable, and made everything straightforward and stress-free. I would highly recommend both Daniel and the company to anyone looking for a hassle-free experience.
23 July 2026
Reply from Usay Compare
We appreciate you sharing your positive experience. We're delighted to hear that the process was incredibly easy and that Dan took the time to explain all suitable options. It's wonderful that you found the service professional, knowledgeable, and stress-free. Thank you for your recommendation!
Reply from Usay Compare
We're so glad to hear you received good service and found everything well-explained. We appreciate your kind words about Joe.
Reply from Usay Compare
We appreciate you sharing your experience. We are happy to hear that James was so helpful.
Reply from Usay Compare
We are so pleased to hear that you had an excellent experience with our customer service. Thank you for taking the time to share your positive feedback!
Clear and helpful advisor.
Tobie made the process very clear and simple. He was able to answer my questions in simple terms. I felt he was looking out for my best interests and was reassured at all times by his knowledge. At no point did I feel rushed. I was very pleased with the service he provided. Thank you.
23 July 2026
Reply from Usay Compare
We're so pleased to hear that Tobie ensured the process was clear and simple for you. We're glad you felt reassured by the knowledge and that your best interests were looked after.
Reply from Usay Compare
Thank you for leaving a review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.