Upskilled Reviews 

908
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise their dedicated trainers and program coordinators for being incredibly supportive, approachable, and always available to provide personalized guidance. Reviewers note that regular one-on-one mentoring sessions significantly boost their academic confidence and make completing difficult assessments much easier. Students also mention that the self-paced course structure and online learning platform provide wonderful flexibility for successfully balancing studies with full-time work schedules. Although navigating the digital materials can sometimes feel slightly challenging at the beginning, consumers find that everything quickly becomes manageable with proper assistance. Many individuals strongly recommend these educational programs to others looking for a flexible and well-supported way to study.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, responsiveness, and... See more

User experience

Consumers find user experience to be very positive and supportive, highlighting the flexibility of online... See more

Customer service

People report positive experiences with customer service, consistently praising the professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting high-standard resources and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im glad Im part of the Upskilled courses. Im glad I have a chance to have great Coordinator Sarah Marshall. Thank you Sarah for your great help around my course ,the positive feedback what you... See more

Rated 5 out of 5 stars

I have just completed a certificate lll in Individual Support ( Ageing, Home and Community) to upgrade my skills in my role as a support worker. By doing this course through Upskilled I can now help m... See more

Rated 5 out of 5 stars

The resources provided are high quality and there is always available support. I am particular grateful for my assigned Trainer - Joshua Hubbard. He has been extremely supportive and always availabl... See more

Rated 5 out of 5 stars

I have completed my course Certificate 3 Business administration with Zaiba, I appreciated much about her sincerity to help me complete my course by one-on-one session, draft reviewed, encouragem... See more


Company details

  1. College

About Upskilled

Written by the company

 

www.upskilled.edu.au

No other online education provider is better at bringing years of experience and a caring spirit together.

For Australians just getting started in their career, changing direction, or upskilling to climb the ladder, we are committed to working harder than any other provider for our students.

Choose from nationally recognised qualifications, degrees, short courses and the latest skills sets. With most online courses delivered over 12 - 18 months, participants are able to accelerate their personal and professional development within a short time-frame.


Gain the Business skills you need to have the job you want to do:

  Administration

  Business & Operations

  Entrepreneurship & New Business

  HR & Organisational Development

  Leadership & Management

  Marketing & Social Media

  Project Management

  Work, Health & Safety

View all our Business courses


Get ahead in IT with the latest qualifications in technology:

 Cloud Computing

  Cyber Security

❯  Information Technology

 Networking

 Programming

 Systems Administration Support

 Web Development

View all our Information Technology courses


There has never been more need for people in Community Services:

 Alcohol & Other Drugs

  Community Sector Management

❯  Case Management

 Community Services

 Counselling

❯  Individual Support (Ageing, Home & Community)

 Individual Support (Disability)

 Mental Health

View all our Community Services courses


We get what students need

Upskilled is a Registered Training Organisation Number 40374

Award-winning online education provider!

Written by the company

Upskilled has been awarded the Excellence in Learner Experience award in the 2021 Australian Education and Training Awards!
We're committed to working harder for our students, and as the Excellence in Learner Experience Award recognises an educational institution that has delivered quality learning experiences for its students, we couldn't be more proud to be at the top of this category!

Contact info

4.8

Excellent

TrustScore 5 out of 5

908 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(908)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous!!

I am currently halfway through an Advanced Diploma in Community Sector Management with trainer Rosan. Rosan's expertise has been invaluable during this course of study for me, his insight and knowledge have enabled me to understand the coursework from many different perspectives. Rosan is prompt with returning emails and is always available to provide support. I always feel confident to continue with the assessment after speaking with Rosan; he provides a different Zoom link for different queries that you can attend every day if needed, for questions, role-play support, or just a chat to progress through.
If you choose to study with Upskilled, my advice would be to reach out to your trainers for all concerns. They are always there to help, and Rosan wants his students to succeed.
I also think the pricing, payment arrangements and time given to complete the course is fair and obtainable.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic time completing my…

I had a fantastic time completing my diploma with Upskilled. Access to a dedicated, and skilled trainer was frequent and reliable, which was extremely v valuable as I worked through RPL. The course content was thoughtful and well laid out.

The dashboard took a moment to understand, but flowed pretty well once I got stuck in.

All in all, a very satisfactory experience.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Completing the Diploma in Community Services at Upskilled was a remarkable experience. The course was well structured and provided valuable insights into case management practices.
My assessor, Rosan was exceptionally helpful, always responding promptly to inquiries. This support made a significant difference in my learning journey.
I highly recommend this course to anyone looking to advance their career in community services.

2 August 2024
Unprompted review
Rated 4 out of 5 stars

Upskilled Provided me with all the…

Upskilled Provided me with all the support I needed for my course, all the staff I came into contact with especially Jacqui Salvage were friendly and very accommodating. I recommend Upskilled to anyone looking forward to studying

30 July 2024
Unprompted review
Rated 4 out of 5 stars

Diploma of Counselling with Upskilled

I enjoyed studying the Diploma of Counselling course with Ronnie Lynch as our teacher. His classes and student support sessions were really helpful when needed. The program was thorough with probably a little bit of repetition in some modules. Having a study buddy to do the video role plays is really helpful. The option of work placement would be good to include too in future programs. Overall I feel I learned a lot and have a solid understanding of counselling to build on. I would rate this 4.5 stars but there is not the option!

22 July 2024
Unprompted review
Rated 5 out of 5 stars

My Experience with upskills coordinator…

My Experience with upskills coordinator Mr Ronnie, is absolutely amazing, his such a great teacher and his explanation in regarding the course are very clear and very helpful. Since i started he was always there when needed help with the course. Mr Ronnie makes you understand how to reach your goal of understanding of each session and the progress is very successful. Keep up with the good work Ronnie, and i recommend Upskills and Ronnie to every student and do not hesitate to contact all staff there as there a very grateful and will attend helping you straight away. One more think , i wouldn't be able to do this with out you (Ronnie) helping and supporting me , overall his fantastic. I look forward to the next meeting. Thank you Maria

10 July 2024
Unprompted review
Rated 5 out of 5 stars

A Journey of Resilience and…

A Journey of Resilience and Perseverance.

I had always wanted to make a difference. I have a Master's degree in Sociology and Anthropology from my home country and ten years of experience as a Social Welfare Officer advocating for the rights and well-being of society's most vulnerable population. However, upon arrival in Australia, I discovered a harsh reality: my skills were not directly applicable, and I struggled to find a job that matched my abilities.

Undeterred, I decided to plan my next move. Then I saw that I needed to improve my abilities and knowledge to succeed in the Australian job market. Following extensive investigation, I registered in UPSKILLED's Advanced Diploma of Community Sector Management, determined to take advantage of this opportunity.

The voyage wasn't easy. I experienced several hurdles, ranging from adjusting to a new educational system, after eighteen years of postgraduate degree experience from my home country, as well as managing other duties. My unshakable dedication, along with the ongoing encouragement and support from my course assessor [Programme Coordinator], kept me going.

My assessor, who became a mentor was always willing to help. Whether it was providing course content guidance, or simply lending a sympathetic ear, the assessor's continuous support gave me the courage to persevere.
I completed the course ahead of schedule thanks to numerous hours of focused study and great guidance from the assessor. This incredible accomplishment not only strengthened my confidence but also opened new opportunities.

With my Advanced Diploma of Community Sector Management, I was able to apply for a Master of Social Work programme at a reputable university in Australia. To my joy, I was admitted.

Remember, the path to success is not a solo endeavour. By cultivating meaningful relationships with mentors who are invested in your growth, you can unlock your full potential and pave the way for a future filled with endless possibilities.
I am grateful to Upskilled Education for serving as a stepping stone to reaching my career ambition.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

I have just completed a Certificate III…

I have just completed a Certificate III in Information Technology (IT) completely online through Upskilled. Overall, the course lasted just over 12 months and I found it to be a very enjoyable experience. Any challenges I did face where quickly solved under guidance of the teachers and assistants of Upskilled in a kind and caring manner, which I have appreciated tremendously. I plan to complete a certificate IV in IT through upskilled in the near future as I found their online system works well and is very flexible. I recommend anyone use Upskilled for their online learning journey.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Upskilled

Upskilled provided me with a path to achieve my study goals that was clear, structured and easy to follow. The staff are friendly, helpful and supportive.

I recommend their services, thank you again Upskilled Team.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Diploma of Counselling 2024

Diploma of Counselling 2024!
Fantastic learning experience and very accommodating for my busy schedule.
Thank you to Ronnie and the support team at Upskilled. All the very best!

30 April 2024
Unprompted review
Rated 5 out of 5 stars

Gave me the knowledge needed to excel

Upskilled made the learning extremely user friendly and engaging for remote Study. The only downside being my overall commitment to finishing! Through the education and learning I took from the CERT IV in ICT I was able to obtain an ICT Manager position at my work which was the goal of mine when I first commenced study through Upskilled.

I could not have achieved the position I have been offered without the learnings I have taken forward in this course and I want to take the time to encourage others to undertake study through Upskilled.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

I completed a Diploma in Counselling…

I completed a Diploma in Counselling with Ronnie Lynch from Upskilled.

I found Ronnie's experience and depth of knowledge to be extremely valuable not only in learning the appropriate material but helping me to find my own style of the counselling format.

Ronnie was able to organise a range of study buddies which help me to complete my studies as quickly as possible.

I thoroughly enjoyed my time with Upskilled and the people I have met along the way.

Cheers Ronnie and the Upskilled team.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Upskilled do a fantastic job of educating and supporting students.

Upskilled do a fantastic job of presenting course relevant information in a capacity that all students will find easy to digest, they also have wonderful professional supports to help guide you and make your educational journey as informative and thorough as possible. I've had a great personal experience with over 2 years studying with them and I would recommend their courses to any ambitious learner.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

I am currently enrolled in the…


I am currently enrolled in the Certificate IV in Human Resource Management, and Peter Gitsham serves as my instructor. I am pleased to express my appreciation for his invaluable support throughout my studies. Peter consistently demonstrates proactive communication and offers constructive feedback that has significantly contributed to the development of my skills.

As I approach the halfway point of the course, I continue to benefit from Peter's exceptional assistance. His guidance has been instrumental in enhancing my understanding of human resource management, and I am grateful for the ongoing support that he provides. Overall, my experience with Peter as my instructor has been highly positive, and I look forward to the continued collaboration in the remainder of the program.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Upskilled has been great

Upskilled has been great. I work full time and have 3 kids and have found that the course has been so great and easy to fit into the time I have. Josh is my contact and he has been really responsive and helpful.

19 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look