Ubisoft Reviews 

If I have to be honest about Ubisoft, their video games have really good games but their customer support is lacking and unprofessional. They're not able help to me change my birth date due to them accusing me of fraudulent activity and account sharing when it was given to me by my father who and he doesn't care about gaming and online in general. If there's improvement give us the option to actually change our birth date and not just the emails. If this keeps up i will no longer buy games from Ubisoft due to their unprofessionalism. I have been playing ubisoft games since late 2000s and up to this year while playing on PS3, PS4 and lastly PS5.

Here to write a review on the same tone as Ubisofts massive entertainments layoff statement.

This is not a bad review.....I am simply exercising my right to participate in an Expedited Relationship De-escalation Program.

P.s. recent games have been sub par anyways. Ala skull and bones, starwars outlaws...etc

ubisoft sucks worst gaming experience of my life would not recommend at all AT ALL

43 years old. Playes videogames since 8years.
Problably worst application i have ever used to launch games. So slow to start a small old games (for example heroes 3). My brain is exploding of frustration.

VERY BAD BLOCK MY ACCOUNT BECAUSE I CAHNGE MY PASSEWORD

Absolute rubbish. Purchased a game that i want to redeem on their platform. I create an account as normal in my home no vpn or anything... then i get put into the US region while the game i purchased was UK region (My region). i had to email them to get it changed i couldnt change it myself. and since then it appears changed but i am still not able to redeem the game i purchased as it says its the wrong region. reaching out to their customer service and its the typical 3rd world outsourced email system when offer 0 help and just provide company provided statements. Ive been on Steam, Epic Games, BlueNet, Battle.net but i have never experienced a platform that doesnt seem to care about customer retention. i cannot redeem my game and they think i will continue and contribute to their platform?

DO NOT WASTE TIME. stick to the main platforms that know how to stream games online.

Going through Ubisoft Connect is the worst thing ever. It is absolutely awful to navigate from both console and Pc and only ever comes in useful when I'm try in change my Ubisoft name. My BIGGEST issue though, is that it DOES'T let you see any of your IMPOSRTANT account info. I can't see my password or any of the exact email or phone I have it 2 step verify to. PLUS, when you do try to look at it the only option is to CHANGE or RESET your password. All I want is to be able to look at my important info without having to change it. It's been a few years since I set up the account on Xbox and now that I have a Pc, I don't remember a lot of that info but I'm NOT ALOWED TO SEE IT!

they are so trash even when i want to delet the games they maake me log in becuase they want to make it as hard as possible to delete there program. they are trash

As many others before me.. I have lost my access to my ubisoft account with many games purchased in the past 10 years or so. Password reset does not send link to my email address and unable to recover it otherwise. After number of email exchanges with support team I gave up. Not buying ubisoft games anymore.

Orribile company, orribile games, hope they go bankrupt.

One of the worst gaming companies ever. There’s an old game called Growtopia that used to be incredibly fun, but Ubisoft has completely ruined it. The game is now flooded with bots that destroy the experience, and the new login system is a total nightmare, you keep logging in only to get disconnected again. On top of that, it’s become heavily pay-to-win, making it unfair for normal players. Ubisoft seriously needs to fix this by adding a real anti-cheat system, because right now bots can bypass everything. Until these issues are solved, Growtopia just isn’t worth playing anymore.

genuinely like pulling teeth. I hate ubisoft

One of the worst game companies I’ve ever dealt with.
I bought Far Cry 5 on Steam for £5 during a sale. After installing, Uplay asked me for an activation key. Steam couldn’t provide one, so they sent me to Ubisoft.

I explained everything to Ubisoft support, sent multiple screenshots proving my case, and even provided a bank statement showing I paid for their £5 game. Yet they refused to give me an activation key. They are seriously stuck on a lousy £5.

It has now been over a month and a half since I first opened the case. For the last two weeks I’ve been writing to them asking for any update, but there has been no response at all.

Avoid them if you can. Maybe buy only if the game is extremely cheap, but their customer service is absolutely terrible. By far the worst support I’ve ever experienced company ever.

They are way to strict and the player based matching sucks and they constanting break games without much support.

Imagine, I am coming back to the game after 5 years. I have forgotten the email I used to sign up. I gave them the Username / Password / Location / Phone number / Friends / name / Said I can give them bank details/ proof of purchase / Drivers license / Passports to all prove its me. Yet all they reply is "Thats not enough this case is closed". No human interaction no helping or even trying to guide if its mine or not. TERRIBLE SUPPORT SYSTEM

If I could give minus stars I would. My account has been hacked and Ubisoft won't do anything about it even though I can prove it with CD keys for the games I bought and that it is linked to my Epic Games account

Like the whole pathetic company just trash

I hate u why did u remove 2.5 i hate u and ur company u speds no wonder everyone’s quitting sorry and sad excuse of a gaming company

In recent years, I don’t know why. Maybe, critics of the last Assastsin Creed affected their motivation. Looks like this gaming agency likes carrot more than stick xddd But really I’m becoming old and too nostalgic about old gold games, refusing to see “underestimated pieces” Or it’s their fault to give up after some failures. Go back to roots please and that’s all we gamers need…