Unisimcard Reviews 

162
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I’ve used Unisimcard for 2 trips back to back. Dubai and then Italy. Both times the service was reliable, easy to install and setup and get working. The plans are affordable, and easy to recharge if... See more

Company replied

Rated 1 out of 5 stars

I didn't get the activation email. So it didn't work at all. There is no other way to activate it euther so I was stuck abroad wity no internet or reception. I would like to get my money back.

Company replied

Rated 5 out of 5 stars

So easy to use. I just switched the sim card on my phone and was connected! And I stayed connected during the entire trip. I was able to stay on top of my emails, drive and walk around with Google Map... See more

Company replied

Rated 5 out of 5 stars

Where ever I go and travel I make sure I have the SIM with me. I have been around many countries, and whenever needed I could use the SIM knowing its running and working like a champion. Very happy w... See more

Company replied

Company details

  1. Mobile Network Operator
  2. also in
  3. Internet Service Provider

Written by the company

UniSimCard provides reliable and affordable international eSIM data solutions for travelers, remote workers, and business professionals who need fast and secure connectivity around the world. Our service allows you to stay connected in more than 190 countries without paying expensive roaming fees or dealing with complicated mobile plans. With UniSimCard, you can activate your eSIM instantly, choose from flexible data plans, and enjoy high speed internet within minutes of landing at your destination. We partner with leading global mobile networks to ensure strong coverage, stable connections, and consistent performance for everyday travel needs, business communication, navigation, video calls, streaming, and social media. Our platform is designed to be simple, convenient, and stress free, so you can focus on your trip while staying connected to what matters most. Whether you travel occasionally or frequently, our plans offer excellent value and transparency with no hidden costs, no contracts, and no physical SIM cards to manage or replace. UniSimCard is trusted by thousands of travelers and companies worldwide who rely on dependable connectivity while abroad. Our customers choose us because of our competitive pricing, ease of use, strong global coverage, and responsive customer support. With UniSimCard, you get peace of mind knowing you can stay online, communicate confidently, and enjoy a seamless international data experience wherever you go. UniSimCard is your trusted partner for global travel connectivity.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

162 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(162)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service.

Very good service.
Easy and user friendly to add a SIM card.
Worked perfectly without any technical problems.

25 April 2025
Unisimcard logo

Reply from Unisimcard

Thank you for your 5-star review! We’re glad to hear that you found the service easy to use and that everything worked perfectly. Your feedback means a lot to us, and we’re here anytime you need seamless connectivity on your travels. Safe journeys and see you again soon

Rated 5 out of 5 stars

Excellent service all the time!

Excellent service all the time!

24 April 2025
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Reply from Unisimcard

Patricia! Thank you for your fantastic review! We’re thrilled to hear that we met your expectations and truly appreciate your kind words. We’d love to welcome you back before your next trip—be sure to explore our new global eSIM plans for your upcoming vacation or business travel.

Rated 5 out of 5 stars

Grate service

Grate service, easy task

24 April 2025
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Reply from Unisimcard

Alicia Thank you for your fantastic review! We’re thrilled to hear that we met your expectations and truly appreciate your kind words. We’d love to welcome you back before your next trip—be sure to explore our new global eSIM plans for your upcoming vacation or business travel. As a valued customer, don’t forget to request your discount coupon for your next order.

Rated 5 out of 5 stars

Is working great

19 April 2025
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Reply from Unisimcard

Thanks for the awesome review, Elsa We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us before your next trip, feel free to check our new plans for global eSIM card before your next vacation or business trip. we value your business please don't forget to request your discount coupon before you place your next order

Rated 5 out of 5 stars

Working good

21 March 2025
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Reply from Unisimcard

Thank you so much for your fantastic 5-star review! We’re absolutely delighted to know that your eSIM service is working great and that you’re happy with us. Your kind words truly brighten our day and motivate our team to keep providing top-notch service. We can’t wait to assist you again whenever you need us—don’t hesitate to reach out anytime!

Rated 1 out of 5 stars

Did not work

Did not work, I want my money back

18 December 2024
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Reply from Unisimcard

We’re sorry to hear about your experience and appreciate your feedback. After reviewing your case, we noticed that the eSIM was successfully installed, but it appears that data roaming was not enabled—a critical step outlined in the setup instructions.

Additionally, our support team, available 24/7, did not receive any contact from you regarding this issue. We’re always here to assist and resolve any concerns promptly.

Please contact us directly so we can review your case in detail and work toward a resolution. Your satisfaction is important to us, and we’ll do everything we can to make things right.

Rated 5 out of 5 stars

The service

The service

3 November 2024
Unisimcard logo

Reply from Unisimcard

Thank you for your 5-star review. We’re so glad you had a great experience with Unisimcard. Your support means a lot to us. If you need anything, we’re always here to help!

Rated 3 out of 5 stars

In many places I couldn’t use my phone

In many places I couldn’t use my phone

25 October 2024
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Reply from Unisimcard

Thank you for sharing your experience with us, and we’re glad to hear that our support team was able to assist you! We understand how important it is to stay connected, especially while traveling, and we’re sorry to hear that network coverage in certain areas of Peru impacted your experience.

While we work with multiple providers to offer the best possible coverage, connectivity in some remote regions can still vary. We’re always here to help you make the most of your eSIM and are happy to assist with any questions or advice on optimizing connectivity based on your travel plans.

Thank you again for your feedback, and we look forward to providing you with an even better experience on your next trip!

Rated 5 out of 5 stars

Was amazing

Was amazing, great prices, great customer support. Very easy to use. We tried a plan for Mexico and USA. Both worked well.

8 August 2024
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Reply from Unisimcard

Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with our service in both Mexico and the USA. Providing great prices, reliable connectivity, and top-notch customer support are our priorities, and it’s fantastic to know we delivered on those for you.

We look forward to supporting your future travels and ensuring each trip is as seamless as this one. Safe travels, and thank you again for choosing us!

Rated 1 out of 5 stars

The service is not working in panama

The service is not working in panama
Tried to get a refund with no luck
They tried to put the blame on me that it was not installed correctly. Had to buy another service that is working. I don’t recommend

7 August 2024
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Reply from Unisimcard

Thank you for sharing your experience with us. We strive to provide excellent service and support to all our customers, and we take your feedback seriously.

Upon reviewing your case, we found that the initial plan selected that you purchased did not include Panama in its coverage. We promptly addressed this by switching your plan at no additional cost. Additionally, we provided detailed instructions on how to properly install and set up the eSIM.

When you reported the issue, we requested a screenshot of your settings to better assist you in resolving the matter. Unfortunately, we did not receive the requested information or a follow-up email as advised.

We are here to help and want to ensure that you have a positive experience with our service. Please feel free to reach out to our support team at your earliest convenience so we can assist you further.

Thank you for your understanding.

Rated 4 out of 5 stars

Everything was ok.

Everything was ok except when installing the eSIM card on my phone it took 2 days and in the middle of the month I had again a day without any service.
But they helped me out and solved it.

22 June 2024
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Reply from Unisimcard

Thank you for your feedback and for giving us a 4-star rating. We apologize for the inconvenience you experienced while installing the eSIM card and the service interruption in the middle of the month. Our team strives to provide the best possible service, and we are glad we were able to assist you and resolve the issues. Your feedback helps us improve, and we appreciate your patience and understanding. If you have any further concerns or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great customer support

Great customer support.
Excellent coverage even sailing on a cruise.

6 July 2024
Unprompted review
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Reply from Unisimcard

Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with our customer support and enjoyed excellent coverage even while sailing on a cruise. We strive to provide top-notch service and reliable connectivity for all our customers, and it’s wonderful to know we met your expectations. Safe travels, and we look forward to serving you again in the future!

Rated 4 out of 5 stars

Piano di Sorrento

Where I stayed for a few days, in the Piano area of ​​Sorrento, Italy, the signal was poor.

20 June 2024
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Reply from Unisimcard

Thank you for your review and feedback. We apologize for the inconvenience you experienced with the signal strength in the Piano area of Sorrento. The speed and quality of the connection can indeed vary based on the local signal strength in different zones. We are continually working with our partners to improve coverage in all areas. We appreciate your understanding and hope to provide you with a better experience in the future.

Rated 5 out of 5 stars

Excellent service

26 June 2024
Unisimcard logo

Reply from Unisimcard

Thank you so much for your 5-star review! We’re thrilled to hear that you found the service exelent. Your satisfaction is our top priority, and we’re glad to know we’re meeting your expectations. If you have any further feedback or need assistance, don’t hesitate to reach out. Safe travels!

Rated 2 out of 5 stars

Don't have a track of the esim

I don't like that you don't know when and at what time you are going to lose the service, I buy a 7 days and the service end before the day 7, and I don't know why? You don't have a track of the service Im not going to buy again this esim

17 March 2024
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Reply from Unisimcard

Thank you for taking the time to share your feedback regarding your recent experience with our eSIM service. We deeply regret the inconvenience and confusion you faced with the tracking and duration of your service plan. We understand how important it is to stay connected, and we apologize for any disruption this may have caused to your connectivity needs. You reached your plan usage on the 31st a few days after you start using the plan that is why your service stopped working

Please be assured, our team is dedicated to providing a transparent and user-friendly experience for all our customers. Alongside your eSIM purchase, we provide detailed instructions via email, including short codes to help track data usage effectively. We regret if this information did not reach you in time or was not clear enough. For immediate and personalized support, we also offer assistance through email and WhatsApp, where our team is ready to address any concerns or questions our customers might have.

Understanding the inconvenience this has caused, we’d like to make things right. Although we missed the opportunity to assist you during your last service period, we are keen on ensuring a better experience for you in the future. We would like to offer you a special discount on your next plan, along with personalized guidance on how to track your usage to avoid any surprises.

To take advantage of this offer or for any further assistance, please reach out to us directly at www.unisimcard.biz for English and Spanish support Our team will be more than happy to assist you with any needs or questions you might have, ensuring a smooth and reliable service for your connectivity requirements.

We value your business and are committed to ensuring our customers’ satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Rated 5 out of 5 stars

I use UNISIMCARD in all the work is the…

I use UNISIMCARD in all the work is the best ESIM can use all the time have good data and the service that they offer is excellent

6 February 2024
Unprompted review
Unisimcard logo

Reply from Unisimcard

Thank you for the positive 5 star review! We’re glad to hear you had a great experience with us. Don’t forget to take a look at our new global eSIM plans before your next trip. Also, be sure to ask for your discount coupon on your next order as our way of saying thanks. We appreciate your support and look forward to serving you again soon.

Rated 5 out of 5 stars

Great site,fair and offer amazing bonus

9 October 2023
Unprompted review
Unisimcard logo

Reply from Unisimcard

Thank you for the wonderful feedback! We're thrilled to hear that you find our site great, fair, and enjoy the amazing bonuses. Your support means a lot to us. If you have any questions or need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great experience

Amazing coverage all over the world, every time that I travel I use the service, and works perfectly.

11 October 2023
Unprompted review
Unisimcard logo

Reply from Unisimcard

Thanks for your amazing review! We're thrilled that we could meet your expectations and provide you with a positive experience.
We'd love to have you back before your next trip to check out our new global eSIM plans. And as a token of our appreciation, please don't forget to request your discount coupon when you place your next order. Your business is valued, and we can't wait to serve you again in the future.

Rated 5 out of 5 stars

……..

Everything it’s perfect

11 August 2023
Unisimcard logo

Reply from Unisimcard

Thank you for the awesome review! Moises! We are thrilled to hear that we met your expectations and that you had a positive experience with us. We work hard to provide our customers with the best service possible, and it's great to hear that we hit the mark for you. We invite you to come back and visit us before your next trip, and don't forget to check out our new plans for global eSIM. Your business is valuable to us, so don't hesitate to request your discount coupon when you place your next order. Thank you for choosing us and we look forward to serving you again in the future.

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