Great team and care given during the move of our hot tub to new home and then relocating in garden. Competitively priced, thank you Keith, Matt and Gillian. Great, efficient job done.
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See what reviewers are saying
Keith and Gillian were like the Ronseal advert. They did exactly what it said on the tin. Nothing was too much trouble and all went really smoothly when the hot tub was delivered to our house. S... See more
What a great Company - particularly engineer Matt - providing an excellent service. Over several years, we’ve had a lot of problems with our hot tub and been let down, as well as seemingly chea... See more
Company replied
Complete one stop retailer. The advice supplied on our hot tub was first rate followed by installation/set up. Kim/Jay/Keith have done nothing than offer good, honest and reliable advice throughout. E... See more
Company details
Written by the company
We are the authorised retailer of award winning Caldera Spas and Hot Tubs, Endless Pools Swim Spas and Exercise Pools of which we supply the Midlands & North of the U.K. With over 20 years experience in the industry we focus highly on delivering first class service throughout the entire process from hot tub sales, through to our unbeatable after care. We only offer products that we know to be of very high quality and beautifully crafted, built to offer many years of enjoyment & well being. At Ultimate Hot Tubs, we're more than just a hot tub company - we're a family-run business built on trust, care and genuine relationships. For nearly 3 decades our promise has remained the same. Personalised Service . Quality you can trust. Support that doesn't stop after the sale. Honesty always. Real People, Real Passion. We take pride in the fact that much of our business comes from referrals and repeat customers. Thats the trust we've built - and the standard we aim to uphold every single day. Thank you for supporting our family business. We cant wait to welcome you into the Ultimate Hot Tubs Family!
Our Promise to you
Written by the company
- Experience the Ultimate Difference
- At ultimate Hot tubs, we believe purchasing a hot tub should be an exciting and enjoyable experience from start to finish. As a family - run business with nearly 30 years of experience, we are committed to providing honest advice, premium products and exceptional aftercare. We are proud to supply world-class Caldera Spas and Endless Pools, helping our customers create their own space to relax, rewind and recharge. Our promise is simple: .Personalised service tailored to your needs .Quality products from trusted brands .Expert Installation and ongoing support .No-pressure advice and complete transparency Much of our business comes from repeat customers and word of mouth recommendations, something we are incredibly proud of. We'd love to welcome you to our showroom and help you find the perfect spa for your home and lifestyle.
Zero-Pressure Sales Promise
Expert advise and guidance helping you find the perfect hot tub.
We guarantee no pushy sales tactics - just expert advise and great service!
Contact info
Nuneaton Road, CV9 1RF, Atherstone, Warwickshire, United Kingdom
- 0121 767 9122
- enquiries@ultimatehottubs.com
- www.ultimatehottubs.com
Caldera Spas Vacanza Hot Tubs
4.9
Excellent
177 reviews
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Very good service
Very good service, never any pressure to purchase, delivery on time as arranged. Product seems to be of good quality only negative would be the sound system, not as good as expected.after Kim noticed my comment about the sound system I had a call asking when would be convenient to come and have a look. All sorted now and a chemistry lesson for good measure. Outstanding service highly recommended
7 September 2019
Unprompted review
Reply from Ultimate Hot Tubs
Hi Mrs Yates thank you for taking the time to write the review, really pleased you are happy with the quality of your new hot tub, we will see you on saturday to sort the music for you im sure it will be something easily rectified.
Thanks
Kim
Fantastic team to deal with
Fantastic team to deal with. They kept us up to date on the delivery and on the day everything went very smoothly. The installer explained everything we needed to know.
We called in a week later to buy some additional chemicals. The after care and advise is great. No question too simple to ask them.
Thanks you
6 September 2019
Unprompted review
New hot tub
Can’t fault the way Kim dealt with us. Honest and trustworthy.
6 September 2019
Unprompted review
Great product and service
Great product and service from Kim and Keith. No pressure sales and trial out at 8.00am on a Sunday morning was proof of their professionalism and dedication. Even made our delivery a week earlier at our request. Always kept us informed and available for any queries. First class throughout
1 September 2019
Unprompted review
Happy with the service
Helpful service at the showroom.
Reliable delivery
We had a problem after delivery but it was dealt with promptly and successfully.
Would recommend to others .
We are loving our hot tub .
16 August 2019
Unprompted review
Always very knowledgeable and helpful
4 August 2019
Unprompted review
Really good experience in the showroom…
Really good experience in the showroom as we knew nothing about hot tubs. Once we did our research on all of the other suppliers and manufacturers there was only one hot tub we wanted from one supplier! Really pleased with our riptide esteem and all the customer service from Jay. Thank you
28 July 2019
Unprompted review
highly recommend this company!
Very happy with the service received from Ultimate Hot tubs - thank you. They were helpful, knowledgable and friendly from the beginning. Delivery and set up of the tub ran very smoothly. The hot tub itself is just what we were looking for. We look forward to using it for many years to come. We would highly recommend this company.
26 July 2019
Unprompted review
Great service and communication
Great service and communication, Keith, Kim and Jay could not have been more helpful.
Delivery day had its challenges but Keith ensured all were overcome to have hot tub in place.
Now we’re just enjoying the relaxation and the joy of the tub.
Paul & Tes
18 July 2019
Unprompted review
Excellant
From the first view to installation they were fantanic. Very helpful with quierries and advice. Would highly recommend.
Regards Wayne B
16 July 2019
Unprompted review
Great hot tub and great service from…
Great hot tub and great service from Jay and the team. Would heavily recommend if you are interested in any size of hot tub, Brilliant installation and liaison with the electricians too
3 June 2019
Unprompted review
Amazing Hot Tub
Excellent service quick site survey & delivery. Excellent advice such friendly & knowledgable staff. Ultimate Hot Tubs have changed my life, it’s relaxing, fun & worth every penny. You really don’t know what your missing!!! The best thing I have ever bought Thankyou Ultimate Hot
Tubs.
27 May 2019
Unprompted review
Ultimate Hot Tubs - very good!
The Ultimate Hot Tubs team have been helpful and friendly from the beginning of our hot tub adventure to date!
26 May 2019
Unprompted review
We bought our hot tub from Dobbies in…Nuneaton- Ultimate hot tubs
We bought our hot tub from Dobbies in Atherstone two weeks ago.
Kim and Jay from the showroom are very helpful and knowledgeable,
We can call them at any time for help and advice ,which we have a few times.
Frank ,who installed it was efficient and very helpful with talking us through the do's and don't s of using the tub.
Also he explained the use of the chemicals .
We couldn't wish for a better service .We would highly recommend this company to family and friends.
We are thoroughly enjoying our hot tub,and if you are thinking of purchasing one ,take a visit to the lovely team at Dobbies in Nuneaton.
Many thanks to Kim,Jay,and Frank
11 May 2019
Unprompted review
Purchased out hot tub last August
Purchased out hot tub last August. Received excellent customer service. Delivery and installation good and are really enjoying the tub. After care is great to.
28 April 2019
Unprompted review
Customer Satisfaction
This was my second purchase of a hot tub, from Ultimate Hot Tubs, in 15 years and if this hot tub lasts as long as the first I will be well pleased to say the very least
The team at Ultimate always go out of their way to provide 100% customer satisfaction
25 April 2019
Unprompted review
Great service
All on the team have been a pleasure to deal with. Our tub was delivered and installed by Keith at very short notice in time for a birthday party and the after-sales support from Jay has been quick and helpful.
23 April 2019
Unprompted review
Great service
Great service, no pushy sales. Fab experience from purchase to speedy delivery. Highly recommend.
17 April 2019
Unprompted review
Fantastic!
Fantastic service from start to finish! Delivery service bang on time and really helpful in getting the tub in position. Some really useful advice from Keith when commissioned helped enormously with the water quality.
I wouldn't hesitate in recommending the company & the team there to anyone looking to buy a hot tub.
Brilliant customer service.....Keep it up
8 April 2019
Unprompted review
Brilliant service
Brilliant service, both during and after buying. Would definitely recommended
3 April 2019
Unprompted review
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