Ukairpurifiers Reviews 

129
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for being exactly as described, working brilliantly, and often operating quietly, effectively cleaning the air or cooling rooms. The overall service is consistently highlighted as efficient, with many appreciating the smooth transaction process and clear communication. Reviewers often commend the speedy and prompt delivery service, noting that items frequently arrive quickly, sometimes even the next day. The company's website is also noted for being easy to navigate, contributing to a great online buying experience.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising their effectiveness in cleaning... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting easy ordering,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Service

Reviewers mention positive feedback about service, highlighting its efficiency and speed. Customers praised... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased the Blue Max 3250i and it was delivered in two days. This product is exactly as described and works brilliantly, detecting small nuances of impurities and adjusting the airflow as required.... See more

Rated 5 out of 5 stars

I bought a Blueair Blue Max 3350i Air Purifier. I love the product and the way it runs faster when needed and then is nearly silent otherwise. The transaction with UKairpurifiers was very efficient. G... See more

Rated 5 out of 5 stars

Speedy delivery. A Which best buy - that's why I bought this model. It's reasonably quiet on low. It lowers the temperature quite quickly and if it's on for half a day or more it can get a room at a v... See more

Rated 5 out of 5 stars

I placed my order with UKairpurifiers for the first time last week. I was a bit unsure about purchasing from them because I wasn't familiar with their website/shop. However, they were selling the item... See more


Company details

  1. Air Filter Supplier

Written by the company

The UK's Air Purifier Experts. We specialise in providing a wide range of high quality air purification and air treatment products with a wide range of budgets and uses. We want to ensure that everyone has good quality clean air they can breath and we are sure to have a solution that meets your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(129)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My Pingui unit lost power within one…

My Pingui unit lost power within one week of use. I called to complain and had to send a video showing us placing another electrical into the socket to prove the socket was not faulty. Then we had to plug the unit back in showing no power. I then had to purchase another, more expensive unit as I was told it would be a week before anyone could basically check I am not lying. Over a week later still not resolved. Extremely disappointed, would not buy from this company again.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Quiet and stylish

My fan is wonderful, easy to set up.
I love the features available and its super quiet unlike most conventional fans.

Delivery was quick and smooth.
My mum saw the fan and has purchased one as she was so impressed.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

This is the second De Longhi compact…

This is the second De Longhi compact Penguin air conditioner unit we’ve bought from this company, having donated the previous one to our son!
Communication from start to finish was excellent, with fast delivery!
This AC is portable, and ideal for average sized double bedrooms.

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased the Airfree P150 as…

Recently purchased the Airfree P150 as recommended for asthma symptoms. Clear improvement after three days of operation. Very pleased with the immediate delivery and response to a question I had about the unit.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Made a difference

Recently purchased the Blueair Blue Pure 511 Air Purifier. We have it installed in the bedroom - my husband suffers from asthma and hay fever and has reported an improvement in the morning.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Replacement filter :)

Took me a while to find the filter I needed but they had this in stock and it arrived quickly. It works really well and makes a difference with the dog being in the lol he and food smells when coping.
Really pleased I managed to find the correct one for out air filter!

10 April 2025
Unprompted review
Rated 3 out of 5 stars

White dust from Duux Beam Humidifier

EDITED I bought a Duux Beam Humidifier online from this company, The Beam is ultrasonic and produces white dust. After 3 days of use white dust was everywhere even collecting on my phones touchscreen!
I asked UKairpurifiers if I could return it as the white dust was a health concern as I suffer with COPD. Disappointed with device.
Customer Service did initially say they had not previously had any complaints regarding the white dust issue on these devices but then eventually acknowledged it does happen. They also arranged a full refund of the purchase price promptly after I paid to return the unit. So because I am £15 out of pocket after this experience and they apparently had no prior experience of the white dust issue I cannot give a 5 star review.

23 April 2025
Unprompted review
Ukairpurifiers logo

Reply from Ukairpurifiers

I am very sorry for your disappointment. I have read your email correspondence with our support team and indeed all ultrasonic humidifiers will produce white dust. As you have pointed out in your email correspondence, using distilled water will minimise this white dust being produced. In spite of there being no fault with the humidifier, the support team authorised the return and your humidifier has been received at the Inspection Department today. Hence, I am confused in regards to your review claiming that the support team have stopped replying to your emails as they have been very prompt and have responded to ALL your emails within 24-72 hours. We pride ourselves in our customer service as we aim to respond to emails within 24-72 hours and in your instance, your emails have been responded to within that time frame and your return having been authorised for a full refund.

Rated 5 out of 5 stars

I recently bought the Blueair Classic…

I recently bought the Blueair Classic 680i because we have a log burner which creates a lot of dust. I have found the air purifier easy to use and using the app you actually get to see what volume of particle matter is being extracted from the room. It has massively reduced our dust issue. I highly recommend it if you have a dust issue particularly log burners.

5 February 2025
Unprompted review
Rated 3 out of 5 stars

I had a mixed experience with…

I had a mixed experience with Ukairpurifiers. The ordering process was smooth, and delivery was timely. However, the connection to a company called "Juicers" during the DPD delivery notification was confusing and made me question the legitimacy at first. Also, I encountered some stock and colour availability issues, but they kept me informed and resolved the matter quickly. Decent service overall, but a few quirks to iron out.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Purchase of replacement Blueair HealthProtect Filters

I bought 2 Blueair HealthProtect replacement filters for the 7700 model air purifier. I choose UK Air Purifiers to purchase them from because they had the best prices as they are not cheap. They arrived quickly & they offer free next day delivery on all orders over £50 with DPD. They also offer a very secure DPD delivery for orders that are £300 & over using a unique 4 digit PIN number. My order arrived quickly & undamaged so YES I would recommend them if you are thinking of purchasing air purification products & or accessories. They sell reputable products & I like how they present the items that they sell. Their online site offers a lot of valuable info & you can also call them to get advice on a product etc. All in all an extremely reliable company with competitive pricing, I bought my items over the Black Friday period because they had the best price for the replacement filters. I’m not sure if they do a subscribe & save offer which would be very useful it’s something you can always ask them about.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Fab piece of equipment

Received very quickly and immediately plugged it in. My plants are thriving, it has nice features for timer, light and setting humidity levels. Unfortunately, my phone does not support the app, but if it would what else would you want from the device. Customer Support is brilliant-followed up with kind email. I am happy to give them 5 stars

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

My purchase was completed and delivered in a timely manner and I would recommend UKairpurifies for your replacement filters.

16 October 2024
Unprompted review

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