I was very happy with my experience with ukairpurifiers- the delivery was really fast which was very much appreciated as we ordered a fan during a heatwave! We'd chosen the fan based on a Which? revie... See more
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Company details
Written by the company
The UK's Air Purifier Experts. We specialise in providing a wide range of high quality air purification and air treatment products with a wide range of budgets and uses. We want to ensure that everyone has good quality clean air they can breath and we are sure to have a solution that meets your needs.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 02077948485
- support@ukairpurifiers.com
- www.ukairpurifiers.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Purchase went fine
Purchase went fine, but delivery poorly managed by DPD, so 4 stars only. It would have been useful to have been made aware of carriers' stringent conditions ahead of actual purchase. I then had to wait some time for a grandson to move it upstairs. Product now functioning as well as can be expected in current heatwave, but I have not yet been able to unscrew the screw on the remote so as to fit the batteries.
Repeated delays and overheating children
We ordered an air conditioner from UK Air Purifiers on Thursday 18th June to ensure our baby's room stayed at a safe temperature during the forecast heatwave. We specifically chose them because they had the model we wanted and advertised 1 working day delivery. We ordered trusting that we would get this on Monday 22nd June at the latest.
We still haven't received it, just daily emails from DPD telling us it's been delayed with no useful insights about why or our new expected delivery date. Checked with customer service yesterday and told we would get it today but no delivery confirmation received, just another vague and useless email about delays.
Had we known there was a risk 1 working day delivery could exceed 4 days we would have selected another option. Wish we had ordered from elsewhere now.
I appreciate this could be a problem with DPD but we placed our order with UK Air purifiers and trust the info on their website. Still received nothing and no refund or recent updates from them and now very hard to get the unit we want elsewhere too.

Reply from Ukairpurifiers
Great service from start to finish
I initially enquired about an air purifier via email. I received a quick reply that answered my questions fully.
I decided to order the product. Ordering was very easy and I received the product the next day as promised.
Can't say fairer than that.
I would definitely use this company again.
Blue Max 3250i
Purchased the Blue Max 3250i and it was delivered in two days. This product is exactly as described and works brilliantly, detecting small nuances of impurities and adjusting the airflow as required. Nighttime mode is silent and ensures air purity is controlled continuously.
Super quite and really effective.
Super quite and really effective.
Detecting air quality changes and increasing filtration as required.
Air quality in bedroom so much better.
One issue is the Bluetooth app, had to stop using it as it is a heavy drain on phone battery.
Good company to deal with
Good company to deal with. Easy to navigate website and a great choice of products. Very happy with my air purifier. Looking forward to using the cool air fan in the summer. Good communications and sales experience.
Great Air purifier that arrived very quickly.
I bought a Blueair Blue Max 3350i Air Purifier. I love the product and the way it runs faster when needed and then is nearly silent otherwise. The transaction with UKairpurifiers was very efficient. Good communication and speedy delivery. Many thanks guys.
No aftercare support or ability to get a refund
I ordered 2 air conditioners on 26th April 2025. One was perfect, the other was faulty. I have had an ongoing battle ever since, initially to even have it collected, then to get a refund rather than a credit and I am still waiting for any refund of my money that they have. It was picked up by them on 18th November 2025 and despite numerous requests to their very unhelpful support team, I am still waiting to get my money back. I have recently even enlisted the help of the legal team of the "Which magazine". Do not use this company. I have never had such poor service from a company before!
The description is spot on
The description is spot on. Great little item. Delivered next day
Very fast delivery product is as…
Very fast delivery product is as described A1
Super fast delivery of a product
Super fast delivery of a product unavailable elsewhere.
Blueair Blue Max 3250i
Good website, communication and speedy delivery. Very happy with product which is competitively priced and markedly superior to my previous air purifier. It is sensitive to changes in pollution levels and wonderfully quiet so does not disturb my sleep overnight. Attractive too.
Fantastic product - Fantastic service.
I placed my order with UKairpurifiers for the first time last week. I was a bit unsure about purchasing from them because I wasn't familiar with their website/shop. However, they were selling the item I wanted to purchase (Blueair Pure 511) at a competitive price. I couldn't find it cheaper anywhere else. Furthermore, the option to pay with PayPal, combined with their positive Trustpilot reviews, gave me the confidence to place my order. I'm so glad I did because everything went smoothly! Dispatch and delivery were speedy. The courier (DPD) kept me updated with the whereabouts of my parcel and delivered it with care. UKairpurifiers packaged my item extremely well and the product was exactly as described. It is a powerful yet lightweight unit which gets to work fast, leaving the air clean and crisp. I was so thrilled with the product and service, I decided to purchase another unit and gifted it to my daughter for her birthday. She loves this product just as much as I do! I highly recommend ordering from UKairpurifiers. Fantastic product - Fantastic service.
Great item and was delivered quickly.
Great item and was delivered quickly.
Great on line buying experience
Great on line buying experience, good price on OEM filter and speedy delivery via a great courier. I will be buying again from this trusted source
I mean does what it says ahah can’t…
I mean does what it says ahah can’t complain plants are happy !
arrived quickly-v good blueair 911 …
arrived quickly-v good blueair 911 purifier-no more dander cat allergy
The service the product and the…
The service the product and the delivery.
Great range of products
Great range of products, easy to navigate website and quick delivery. I am very happy with the fan.
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