uCheck Reviews 

Nick was extremely helpful!! within minutes l had already found my way round the system!!

Katie gave a great service and sorted my issue quickly and efficiently. Communication was polite, friendly and professional

Got put through to Sharna K to help chase my DBS. She went above and beyond to help and given me all revelant information I'll need from now on.

With her friendly, professional and knowledgeable she is, she should definitely be apart of the training team.

I always on the phone with customer services and feel let down with how some people are. I'm in slight shock with how Sharna K is, refreshing.

Always great service from UCheck. Thanks so much for pointing me in the right direction. Much appreciated!

Excellent service from the team. The U Check team are always so helpful and supportive.

Nick was very helpful even though I left the chat for a while. He still picked up my enquiry. Thank you.

Nick helped me so many times before. He is quick, polite, helpful. Thank you

Nick was quick, efficient, polite and answered my question. Exactly what I wanted, thanks Nick

No queue, straight through to Jan, and account change made in seconds. Very efficient.

Quick and efficient resolution to my concerns by Jan

Jan was super helpful and answered my question very quickly. First class customer service!

Great service from Martin, who sorted my query straight away.

It was so easy to use the help system with uCheck. The operator that chatted with me was called Jan and she gave me clear instructions so that I could make the necessary adjustments to our system. So quick and much easier than listening to the music in a telephone hold queue !

Great experience

I have worked in the Healthcare industry for over 18 years and have used many companies for my DBS applications, Ucheck is by far the best one i have worked with. The turnaround time is very quick, they have excellent communication, all the staff are very helpful especially Jean Davies who i just got off the phone with, and the system is very user friendly. I wish i found them sooner.

I have good experience with u check team they helped me a lot for solving my issue thanks a lot team

The problem that occurred with login was solved quickly and efficiently, Char was very supportive and helpful

Such a smooth process, any issues are resolved over the online chat. We've used ucheck for all our DBS checks over the past few years and had such great service. Special Thanks to Jan who helped over the online chat and approved the application and helped me complete the forms.

We have recently registered with uCheck to obtain enhanced DBS checks for our volunteers. We will be compleeting our first application this weekend for one of our volunteers who lives over 30 miles away. I thought it would be a good idea to go through the 6 page application form in advance to ascertain exactly what information our volunteer needed to have with her to enable us to complete the DBS application. I found you could not scroll through the form without populating all the required fields so I phoned uCheck to get them to email me a blank form. The agent who took my call, James Dawe, explained they do not have a blank form but that I could complete a dummy form and as long as we didn't press the send button on page 6 we would not be charged the application fee. I explained that this would be quite time consuming and to my surprise, James offered to prepare one for me and email it through which he did. This proved very helpful and also gives James a blank to send to other clients wanting to see in advance what information is needed. Thank you James for a great service.