They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electric... See more
Company replied
Having just leased my 4th Mazda from the Weybridge dealership I have nothing negative to review. Previously I had Mazda 2 models but they are now hybrid which was not suitable for my needs. Organised... See more
Company replied
We visited Mazda showroom in Addlestone Rd Weybridge & saw Ross Greaney. He was very helpful & gave us very good advice regarding buying a CX30 on PCP
Company replied
Company details
Information provided by various external sources
New and used Mazda car sales in Surrey.
Contact info
66 Addlestone Road, KT15 2RX, Weybridge, England, United Kingdom
- 01932 642113
4.7
Excellent
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They always keep me up to date on any…
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup.
Always treated respectfully and with good humour
6 August 2026
Great service from Harvey
2 July 2026
Reply from T W White & Sons - Weybridge
Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.
We had a good experience
We have a great experience, really clear, quick efficient process
18 June 2026
Reply from T W White & Sons - Weybridge
Mrs Ewing, thank you for your kind words and this 5 star review for our Weybridge Mazda showroom team.
Good attentive and helpful service
Good attentive and helpful service, no hard sell, great car.
18 June 2026
Reply from T W White & Sons - Weybridge
Laurence, thank you, we're pleased that you're delighted with your Mazda and the service you received from our showroom team.
Poor professionalism
Poor service bought the lovely mx5. Agreed to have it delivered once the car was prepped and the paint chips done. It was delivered £200 paid. No chips done nothing polished just washed. Was told the chips were done and the rain washed the paint away on the trip down to me. Never had an apology just told to bring it back to them 140 mile round trip and they would do the chips. So what was the point of me paying to have it delivered as they didn't prep the car at all. Should have just taken it on the day I saw it and save myself £200!! No integrity at this franchise
Please note I can categorically say the stone chips were not done. Yes I accepted delivery of the car because I love it. That said you still did not do what we agreed. Obviously I do not want to drive back up to you for it to be rectified. It should be done locally but you wouldn't agree. Such a shame its been a bad buying experience.
No further comments.
10 June 2026
Unprompted review
Reply from T W White & Sons - Weybridge
Rinette,
We are sorry that you weren’t delighted with your purchase from our team as that is always our aim. The prep work that was agreed with you at point of purchase was completed by our team before delivery. And although we spoke with you at point of delivery regarding any concerns, you did not refuse delivery and appeared satisfied with our solution at that point. You have since declined to return the car for further work by us. We do regret that we have not come to an agreeable resolution with you.
New car
Harvey was very helpful & friendly. Made the whole process of buying a car very easy.
4 June 2026
Reply from T W White & Sons - Weybridge
Rob, we're happy to hear you had a great buying experience with our Weybridge Mazda showroom team and will be sure to pass on your comments.
Outstanding Service
The Service received from viewing the car to receiving the keys was totally flawless . The whole process was made so simple by a very good team in the sales department I would I would highly recommend using this company
21 May 2026
Reply from T W White & Sons - Weybridge
Paula, your wonderful feedback and rating for our Mazda showroom team means a lot, thank you. We hope to be able to assist you again in the future.
Reply from T W White & Sons - Weybridge
Diana, we hope our Byfleet service team can be of service to you again in the future.
Reply from T W White & Sons - Weybridge
Valerie, thank you, we hope we can be of assistance again in the future.
The entire team was helpful
The entire team was helpful, not pressuring at all, went above and beyond and made buying my new car painless - for someone who has anxiety, each staff member treated me with care and respect. The customer service was exceptional, the service was fantastic and I felt at ease during the entire process
21 May 2026
Reply from T W White & Sons - Weybridge
Niki, we're so pleased we were able to provide you with such a positive Mazda buying experience and will be sure to pass on your lovely comments to the team. Don't hesitate to contact us if we can help further in the future.
Really informative and helpful staff
21 May 2026
Reply from T W White & Sons - Weybridge
Christian, thank you for your kind words about our Mazda showroom team.
Reply from T W White & Sons - Weybridge
Hamid, thank you for your 5 star review for our Byfleet service team.
I purchased a used Lexus from TW Whites…
I purchased a used Lexus from TW Whites back in April and have been delighted with it. Jake was extremely helpful and the transaction went very smoothly.
1 April 2026
Reply from T W White & Sons - Weybridge
Jon, your wonderful feedback and rating means a lot, so thank you for taking time to tell others of your experience with our Weybridge showroom team.
Excellent service
I take my Mazda to T W White & Sons every year for the annual service. I've always been very pleased with this company and the service provided and will continue to do so in the future!
2 April 2026
Reply from T W White & Sons - Weybridge
Phil, it's always great to hear such glowing feedback from repeat customers over the years. We look forward to your next visit to our Byfleet service centre.
Easy to Deal with. Straightforward Transaction. Highly Recommended
Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electrics inc the live feed for fridge and leisure battery charging at a very competitive cost. First face to face contact was on delivery day no issues at all they took my part ex at agreed value, no arguments and after handover I was on my way inside an hour. Car was well prepared and everything worked. Very impressed.
7 May 2026
Reply from T W White & Sons - Weybridge
Mark, we sincerely thank you for this positive review of our Mazda team. Your recommendation means a lot, so thank you for taking the time to tell others about your buying experience with us.
Great service with easy purchase of my…
Great service with easy purchase of my new CX-30. Special thanks to Harvey.
4 March 2026
Reply from T W White & Sons - Weybridge
Cyril, thank you for taking the time to let us know how we did. We'll be sure to pass on your kind comments to the Weybridge Mazda showroom team.
Reply from T W White & Sons - Weybridge
Firoz, thank you for leaving us this response.
Sorry I can’t remember the salesman’s…
Sorry I can’t remember the salesman’s name at weybridge but he was really helpful and not pushy. The pert exchange was very good all went very smoothly, many thanks.
23 April 2026
Reply from T W White & Sons - Weybridge
David, we're glad you found our Weybridge Mazda showroom team to be so supportive during your buying and part-ex experience with us. We'll be sure to pass your comments on to Harvey.
Satisfactory.
The car suited my needs, appeared in reasonable condition but was overpriced.
23 April 2026
Reply from T W White & Sons - Weybridge
Malcolm, we're sorry that you thought your Mazda was overpriced. Our showroom team are not commission based so would not have exerted pressure to buy. We do try hard to ensure our car stock is of good quality and fairly priced.
The young man Harvey was very
The young man Harvey was very
professional . Excellant customer service. I was very happy with him.
23 April 2026
Reply from T W White & Sons - Weybridge
Stella, we're happy to hear that you had such a positive experience with our Weybridge Mazda showroom team, and thank you for your high star rating.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.