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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, most reviewers were let down by their experience overall. Consumers frequently complain about unhelpful customer support teams, completely unresponsive staff members, and endless technical issues while trying to log into the website, manage account settings, or update their personal information. Reviewers also struggle heavily with intrusive advertisements, broken verification systems, and frustrating moderation policies that significantly disrupt the daily viewing and streaming experience across the entire site. Some reviewers were happy with the platform because they can easily connect with different gamers worldwide, enjoy watching amazing content creators, and still find value in the vibrant online community and gaming ecosystem.

What people talk about most

Social media

Customers consistently note negative experiences with social_media, expressing deep frustration over unfair... See more

Website

Reviewers highlight negative aspects of the website, frequently describing the platform as completely broken... See more

User experience

Clients share negative opinions on user_experience, highlighting frustration with excessive ads, technical... See more

Customer service

Customers consistently express deep frustration and dissatisfaction regarding customer service. Reviewers... See more

Marketing

Consumers find marketing to be quite negative due to the unbearable volume of promotional content. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Twitch has no care for who or what are streaming on there platform, laws broken on stream with no bans from twitch, streamers stealing from stores , no penatly no ban, streamera sexually assualting so... See more

Rated 1 out of 5 stars

Twitch is a complete scam. Ads every 1–2 minutes — they claim it’s “supporting the streamer” but in reality it’s just Twitch lining their own greedy pockets. The viewing experience is unbearable, crea... See more

Rated 1 out of 5 stars

Untrustworthy platform! Woke policies! They ban whoever they want! Moderation team power hungry and unfair! Overloaded with ads! Open nudity on some channels! Blocking firefox users from using... See more

Rated 1 out of 5 stars

Trying to grow on Twitch feels pointless. You stream, put in hours, and nobody sees you unless you’re already big. Monetization is slow, payouts are weak, and the platform takes a huge cut while givin... See more


1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.3

All reviews

(1,204)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Twitch has noticed us DJs

What has made Twitch great is that they have recognized DJs and given us our identity and a discovery opportunity on their platform.

The downside is that you can't save your live streams nor can you clip and upload :( but saying that it made it easier for people to discover DJs all over the world.
twitch. tv / extrafm1

9 August 2024
Unprompted review
Rated 2 out of 5 stars

how i got banned for 1. little. mistake.

I am 13 so old enough to stream on twitch i accidentily put in my bio that i was 12 and saved it. i loved streaming and did every day nearly so i saved my bio and the second i saved it i was bannen from twitch permanently. No last message to my community. No excuses. you cant make mistakes just one stupid mistake and your done. over. this is bs on my watch and i cant even say that i am acctually 13 and i acctually e mailed them and they replyed with that i broke the rules of twitch by setting on singular ''12'' in my bio. it just bs and im moving over to yt now

3 August 2024
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace of a tech company

Absolute disgrace of a tech company. I was just signed out for no reason and can't sign in anymore. I had ONE VERIFICATION DONE! But, the site claims I have done it too many times.

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Twitch took my subscribe money

Twitch actually took all my subscribe money I ain't happy to stream anything on this worst stream platform. I'm moving to kick.com which is way better than Twitch. I've heard many streamgers got banned by Twitch they were going to kick for instead of Twitch. Kick.com will be my home ever with Australian tribes.

4 July 2024
Unprompted review
Rated 1 out of 5 stars

absolutely disgusting experience to be…

absolutely disgusting experience to be on this website without turbo or subbing to people.

the ads are insanity and make the entire site unwatchable, every 10 mins > 5 ads

there are ads all over VODS too which is just crazy. i just got 5 ads in the space of 10 seconds clicking on a couple of vods and when i clicked back on the browser i got another 2 ads

get your s h i t together twitch you shameless rats

28 June 2024
Unprompted review
Rated 1 out of 5 stars

SUB INCREASE AGAIN

Another sub price increase coming yet again in a few weeks, yet their profits are increasing. NEVER doing gifted subs again, straight up donations now

22 June 2024
Unprompted review
Rated 1 out of 5 stars

0 Stars

Absolute garbage. They just send copy-paste emails with zero help or solutions. It's like talking to a brick wall. Total waste of time.

3 June 2024
Unprompted review
Rated 1 out of 5 stars

Streams have LITERALLY become unwatchable

Streams have LITERALLY become unwatchable due to the insane amount of ads. Thank God for Twitch AdBlock that at least blocks them but you still have to wait for 3 or 5 freaking minutes to see the stream again. How these people operate and why they're so greedy I have no idea. This should be illegal.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Shame on twitch

Shame on twitch! That works only for money with no hesitation! Plus All uneducated mods! Do not go to this site! You can access good steamers from other sites!

10 May 2024
Unprompted review
Rated 1 out of 5 stars

Still like fix it nothing happens on the tele when you do what qr codes leads you to on phone !!

Logging into different devices makes such a hassle. I try to use twitch on mutiple devices tele phone labtop keep getting logged out of either or i log in on my laptop or my phone it logs me out of tele which is especially annoying the qr codes just lead my phone to the same thing i do what is required log in but it doesnt affects what is shown on tele all there is, is the qr code 👎👎👎

27 April 2024
Unprompted review

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